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Credit Cards Public Bank Credit Cards V4, PB Visa Sig 6% & Quantum 5% Cash Back

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ckweng
post Sep 12 2018, 03:40 PM

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QUOTE(hihihehe @ Sep 12 2018, 02:57 PM)
usually how long the card will mail to you after approved?
approval sms received last wednesday and still waiting for the card
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I have a supp card approved on 1 Sep and yet to receive too...although the approval SMS indicated the card will be delivered "in the next 3 days". Not sure if long holidays are delaying the progress.

Edit: Just checked with CS that my card was only posted out on the 6 Sep, even though approval was a few days earlier

This post has been edited by ckweng: Sep 12 2018, 04:20 PM
ckweng
post Sep 13 2018, 11:17 AM

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QUOTE(rooneybeckham @ Sep 13 2018, 10:41 AM)
Ya, i also think so. But the CS told me have to go branch. Will clarify again when i go collect the card.
Thanks mate!
1, Separate statement
2, I do have PBe. Nope for my parents
3, No supp cards listed yet
4, Means I can add supp card to my account later?
5, Ya, i think last solution is to visit the branch. But will try to activate through IVR first.
Thanks mate!

Oh ya, one more question, supp card holder must appear at branch to collect the card? Or principal card holder can collect on behalf?
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I activated my supp card through IVR and the following are required:

1. Supp card IC no.
2. Supp card no. last 8 digits
3. OTP sent to supp cardholder's registered phone no.

As for PBe, I remember supp cardholder with separate statement can only register for that at the nearest branch.
ckweng
post Sep 13 2018, 11:40 AM

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QUOTE(rooneybeckham @ Sep 13 2018, 11:32 AM)
Thanks all for your kindly help rclxms.gif  rclxms.gif
I will try with IVR first and updates here if there is new way other than methods mentioned.
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Try and call PB with a fixed line or other phone numbers (other than supp card's registered no.) for the IVR, so that you can receive the OTP instantly.

I experienced delays in receiving OTP to my supp's registered number while calling PB to activate pin during IVR with the same number. Waited too long for OTP to arrive until it failed.

ckweng
post Sep 27 2018, 10:03 PM

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It seems like there's no common pattern of card combination (VS, QV, QM or Main vs Supp) used in swiping, for those who didn't get the Week 6 cashback. Really strange...
ckweng
post Oct 1 2018, 05:15 PM

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Anybody missing Week 9 cashback? All my transactions were transacted on 27 Aug (before 8am), using the following cards:

1x PB VS
6x PB QV
1X PB QM

My weeks 6, 7, 8 were done on a similar basis but gotten cashback.
ckweng
post Oct 1 2018, 05:27 PM

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Those who didn't get cashback for early enough transactions....are you all going to send email to appeal?
ckweng
post Oct 1 2018, 05:41 PM

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QUOTE(MGM @ Oct 1 2018, 05:30 PM)
Got rm50 for week 6,7,8 n 9.
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May I know what time of the day that you performed your transactions for most weeks that you have gotten CB?
ckweng
post Oct 1 2018, 07:39 PM

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QUOTE(OPT @ Oct 1 2018, 07:06 PM)
This is mine after post-mortem...

So far only possible change is the "OTP SMS No."...

Do you guys see any trend?[attachmentid=10051029]
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QUOTE(starry @ Oct 1 2018, 07:24 PM)
Yes I see the same trend in mine.
Wk 6 and wk 7, OTP SMS generated from 66300 received full cashback, I only made 3*60 each week and received RM15 for both weeks respectively.
Wk 8 didn't use the cards.
Wk 9 OTP SMS generated from 68886 zero cash back  rclxub.gif
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I didn't get CB on Week 9 but all my OTPs were sent from 66300. Transaction time was similar with OPT's on that day. Again, there's NO apparent trend rclxub.gif
ckweng
post Oct 2 2018, 05:41 PM

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QUOTE(TongCN @ Oct 2 2018, 05:00 PM)
As of now result has catched up as per TnC

Current week : Week 14
Cash back week as of now : Week 10

So means this week MIGHT received Week 11 if progress good
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He's just saying "MIGHT", judging on the timeframe needed for cashback to be credited based on the campaign TnC. "MIGHT" only indicates a possibility, not absolute certainty biggrin.gif
ckweng
post Oct 5 2018, 01:04 PM

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QUOTE(rapple @ Oct 5 2018, 12:52 PM)
05 OCT SPEND NOW 4 MORE - WK10 50.00

3-9-18 x 8 BigPay swipe through supp. card
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QUOTE(Sumofwhich @ Oct 5 2018, 12:56 PM)
05 OCT SPEND NOW 4 MORE - WK10 50.00 CR
Thanks for the update rapple!
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May I know what time did you all swipe?

My Week 10 is missing too! sad.gif Swiped early in the morning with a mixture of principal cards

Week 6-8: Yes
Week 9-10: No
ckweng
post Oct 5 2018, 01:20 PM

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QUOTE(Sumofwhich @ Oct 5 2018, 01:08 PM)
No idea unfortunately, deleted those SMS-es, but it's definitely before 12 noon
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QUOTE(rapple @ Oct 5 2018, 01:15 PM)
6.27am to  6.35am..

Bigpay detail transaction got show time of topup.  thumbsup.gif

Gosh, my week 11 swipes it's at night..  bangwall.gif
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Noted with thanks! I think i need to change my swipe timing.

Sigh....all my subsequent weeks's swipes were similar to those weeks which I have missed.
ckweng
post Oct 5 2018, 01:27 PM

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Can we call this campaign a lucky draw now? doh.gif There's no pattern at all for who those have gotten or not.
ckweng
post Oct 5 2018, 04:04 PM

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QUOTE(coolguy99 @ Oct 5 2018, 03:57 PM)
Didn’t get my week 9 and week 10 cb, all are done using my supp card. Is this the problem? I got my week 8 cash back which is using my principal card.
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I used all principal cards also didn't get CB for Week 9-10, so using supp card is not an issue.
ckweng
post Oct 8 2018, 09:29 AM

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I'm just gonna swipe randomly to participate in the "draw"....let's see how it goes dry.gif
ckweng
post Oct 8 2018, 09:55 AM

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QUOTE(karenq88 @ Oct 8 2018, 09:50 AM)
Week 6: RM50
Week 7: RM50
Week 8: RM50
Week 9: 0
Week 10: 0

Appealed on 3/10 bout missing cashback on week 9 and received RM50 today. FYI, all my transactions were done between 12.01am and 1am
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Did you attach screenshots of your OTPs to appeal for Week 9?
ckweng
post Oct 15 2018, 11:02 AM

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Hi, for supp card with separate statement and no access to PB eBanking, does PB send out hardcopy statement or email to supp's registered email address (during application)?

My supp's statement date is the same as principal. I've received email statement for my principal account, but not for my supp yet.

Thanks in advance.
ckweng
post Oct 15 2018, 01:11 PM

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QUOTE(cybpsych @ Oct 15 2018, 11:47 AM)
from my understanding, eStatement is sent to the registered email associated to PBe profile, not the email registered to the card.

i'd advise you to call their CS to clarify which statement is your supp cardholder suppose to get.
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Thanks for your info. I'll check with CS on this smile.gif
ckweng
post Oct 18 2018, 04:31 PM

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I'm slowpoke...gonna send email to appeal for my Week 9-10 today
ckweng
post Oct 22 2018, 12:43 PM

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Thank God! It's finally back after missing it for Week 9-10:

22 OCT SPEND NOW 4 MORE - WK11 50.00 CR
ckweng
post Oct 24 2018, 11:35 AM

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So far manage to get Week 12-14...Thank you PB!
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