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Credit Cards Public Bank Credit Cards V4, PB Visa Sig 6% & Quantum 5% Cash Back

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babienn
post Aug 18 2018, 10:08 PM

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Anyway to get my sup card e-statement? Tried to register for e-statement in my principle card PBe and supp card PBe, but both side can't get the PDF statement.

This post has been edited by babienn: Aug 18 2018, 10:11 PM
babienn
post Aug 19 2018, 07:40 PM

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QUOTE(ytan053 @ Aug 19 2018, 10:00 AM)
U can't do that. Unless u get your supp card to open an account with public bank that u can check the e statement

Easiest way is to update the email address so that public bank will send you the e statement to your registered email. Cons is u need to know n monitor how much you have spent with your supp card manually since you can't check online
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But me and my supp card holder already both have PBE. hmm.gif (Basically we supp our card to each other)
babienn
post Aug 20 2018, 08:10 PM

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QUOTE(cybpsych @ Aug 19 2018, 07:52 PM)
just give CS a call to check if their system registered both email correctly, etc etc

odd both cant get PDF.
by right can. dont think there's any exclusion to specific transaction type.

give CS a call and try. no harm wat.
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End up i download the statement from my supp's email. Good enough for me. Just for record. Thanks man.
babienn
post Aug 30 2018, 11:50 AM

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QUOTE(cybpsych @ Aug 30 2018, 08:01 AM)
wait till 28 Sep for the "1st" statement

from my checking, any partial statement cycle <21 days will not get statement-ed. it will be temporary put on-hold until next full cycle, which in your case is 28 Sep.

cb-wise, need to file a dispute with PBB to get back the cb within the period of partial statement cycle.

CS will ask you to wait until 28 Sep statement is generated then only they recalculate the cb differences:

1) partial cycle: approval date until 28 Aug (no statement) <-- missing, to recalculate
2) full cycle: 29 Aug until 28 Sep (statement) but max cb RM30 (from approval date until 28 Sep)
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Thanks for this. Very helpful information. I gotten my PB supp card early this month, statement date was suppose to be 10th of each month, but this month didn't generated any statement yet. I'm gonna give PB CS a call on the 11th next month.
babienn
post Sep 12 2018, 08:58 PM

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QUOTE(annoymous1234 @ Sep 12 2018, 08:32 PM)
Thanks for the reply. I checked unbilled transaction and there was no transaction. So I guess I'm safe?
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No, you need to check the "Authorised Transaction". Unbilled transaction will not reflect that fast.
babienn
post Sep 27 2018, 04:05 PM

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I never received CB as well, swiped in early morning 9am, posting day is the next day(doesn't matter). Not sure is this by batch. Let's see if tomorrow we will be credited.

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