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Credit Cards Public Bank Credit Cards V4, PB Visa Sig 6% & Quantum 5% Cash Back

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cybpsych
post Nov 4 2018, 07:29 AM

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QUOTE(voncrane @ Nov 4 2018, 06:16 AM)
Hi, just to reconfirm... Example VS primary applies for one or two supp cards. Gives CL to each and asks for separate statements. By doing this, all current card promotions (including cashback) are now treated as per individual cardmember? As in double or triple cashback? Also will the supplementary card transactions under a separate section in the principal's pbe account or each supplementary card will require it's own pbe account?
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supp with separate statement:

1) monthly cb separated (cuz statement generated per card level)
2) promo cb combined (eligibility tracked per nric of the principal)
3) separate statement of course separated transactions.

supp don't need PBe, unless u want to view the unbilled transactions. setting up PBe for each supp cardholder is tedious if they don't have existing PBe. even if they have, some might not want you to access cuz their savings info inside! laugh.gif
cybpsych
post Nov 4 2018, 07:36 AM

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QUOTE(Taiyeelong @ Nov 4 2018, 07:21 AM)
Going to swipe8x at 3am later.is it good time for the SN4M cash back? Or should I wait 5-6am?
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as long as trx is recorded as 5 Nov, no issue if 3am or 5am swipe.

earlier swiping is good to ensure your eligibility for part of the cb quota.

nobody can guarantee what time CB quota depleted to-date. reported week14 cb was based on swipes made 1 month ago.
cybpsych
post Nov 4 2018, 05:39 PM

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QUOTE(fruitie @ Nov 4 2018, 05:05 PM)
I just got my first statement but something seems not right for my QMC. It shares the same statement date as my VS which is 3rd every month but I only got statement and cash back for VS. However, there's no statement generated for my QMC despite my transactions were posted before 3rd Nov.

What's happening? Should I wait longer for QMC statement? All my transactions are still under "unbilled transactions".

Another question if 3rd Nov is the statement date means I can spend from 3rd (this month) to 2nd (next month), correct? Suddenly confused pulak. laugh.gif
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QUOTE(fruitie @ Nov 4 2018, 05:14 PM)
I activated the card on 30.10 and spent right away, transaction was posted on 31.10.

OK, then I will wait for his advice. That means I have another free month interest for QMC? tongue.gif
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yes, another free month biggrin.gif

but....

your 1st statement & cashback would only be credited @ 3 Dec.

30 Oct - 3 Nov = not statement-ed hence no cashback cuz partial statement cycle
4 Nov - 3 Dec = max cashback rm30

on 4 Dec, once 3 Dec statement generated, you'd need to file for dispute to PBB for period between 30 Oct - 3 Nov. PBB would get approval to manually credit back the cb for partial cycle.

email CS now would not yield any action because they'd ask you to wait until 3 Dec statement then only they recalculate the cb differences. reason is to prevent you making false claims <-- cuz you havent "earned" cb from 4 Nov - 3 Dec period yet.

put some stressors in the email content: PBB not honor cb by statement cycle (put screenshot from website), PBB billing system doesnt generate statement for partial-cycle, etc

from my experiences, pbb is aware of this billing quirk for partial statement cycle.



fyi, my two QMC supp was claimed back successfully biggrin.gif

QUOTE(cybpsych @ Aug 13 2018, 04:36 PM)
....

i already earned max RM30 cb (spent exactly RM600), but no statement generated on 4 Aug. CS advised me to wait until 4 Sep, then they will submit to mgmt to review.

reason is simple: to prevent fraud claims.

if i made the claim and gotten RM30 now, then no spending until 4 Sep statement, i will still get RM30 cb without spending anything (5 Aug - 4 Sep).

so, they need to make sure I do spend in this period before they can calculate the split between partial-cycle (RMxx cb) vs full-cycle (RMyy cb).
now, i've made total rm600 (partial cycle)+600 (full cycle), waiting for 4 Sep statement (get max RM30 cb) before i request for cb adjustment of additional RM30 for partial-cycle.
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QUOTE(cybpsych @ Sep 7 2018, 02:29 PM)
yes, they need the 1st actual statement to be generated before seeking mgmt approval for cb adjustment.

this is to avoid fraud claims.

my supposed Aug statement didnt get generated, i filed dispute in Aug, then was advised to wait for Sep actual statement. Follow-up again this week, now waiting for approval/adjustment.
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QUOTE(cybpsych @ Sep 12 2018, 12:54 PM)
finally gotten full cb from partial-statement cycle for both my new Quantum Supp cards (approved in mid-July)  rclxms.gif

user posted image
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cybpsych
post Nov 4 2018, 05:46 PM

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QUOTE(lilsunflower @ Nov 4 2018, 02:44 PM)
Same. I responded to your post to share my CS experience in asking for a "rebate" and mine got deleted too, but no idea what rule was broken.
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there is no official written statement or policy of it, so discussion is not allowed.

imo, better keep the details to our ownself, including the results.
cybpsych
post Nov 4 2018, 06:05 PM

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QUOTE(fruitie @ Nov 4 2018, 05:55 PM)
Thanks for the clarification. I don't mind waiting so long it can be fixed.
Now I also understand my spending period is from 4th to 3rd and not 3rd to 2nd. tongue.gif

I will do so in next month then. Got my first RM 38 cash back via VS. laugh.gif
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yeah, you're lucky your VS got statement-ed because your card was approved somewhere @ 8 Oct, hence 1st statement @ 3 Nov is >21 days.

your QMC was approved later in Oct, so the gap is <21 days to the "supposed" 3 Nov statement, thus it's considered partial cycle and skipped.
cybpsych
post Nov 5 2018, 10:31 AM

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QUOTE(MGM @ Nov 5 2018, 09:54 AM)
I have 5 cards to swipe n since this is my last week of my statement cycle have to use up all d balance to get my regular CB of 5 n 6%. In fact I still got some balance to use after this.
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yeah, same with mine. max out cb per statement cycle.

also if possible, buffer about 2 days if reloading bigpay, sometimes on rare occasion it has T+2 posting. rclxub.gif
cybpsych
post Nov 5 2018, 11:13 AM

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QUOTE(beebee1314 @ Nov 5 2018, 11:05 AM)
Is week 15 out?
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do u see week15 cb in your pbe?
cybpsych
post Nov 5 2018, 11:15 AM

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QUOTE(beebee1314 @ Nov 5 2018, 11:14 AM)
That's why  I'm asking. No report yet. And I see ntg yet.
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then it's not in lor.

when it's creditd, you'll see onslaught of posts here.
cybpsych
post Nov 5 2018, 11:49 AM

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QUOTE(ping325 @ Nov 5 2018, 11:48 AM)
Can we own pbb quantum mastercard and visa signature at the same time to get rm30 + rm36 cashback ?
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yes of course.

and also supp both of them too, if you can biggrin.gif
cybpsych
post Nov 5 2018, 02:42 PM

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QUOTE(Barricade @ Nov 5 2018, 02:07 PM)
Haa? Supplementary card also can get RM30 + RM38?

No limit to number of supplementary card?
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as long as supp card is separate statement, then separate cashback.

one principal can have max 9 supp cards
cybpsych
post Nov 5 2018, 02:49 PM

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QUOTE(rhodon @ Nov 5 2018, 02:49 PM)
may i know the quantum master card capped at RM30 per monthly statement cycle is mean cashback count at end of month or follow our statement date?
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credited on your statement date.

meaning, when u get your statement, you'll notice the cashback.
cybpsych
post Nov 5 2018, 02:52 PM

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QUOTE(rhodon @ Nov 5 2018, 02:50 PM)
thanks all. i thought same as maybank barcelona card is at end of the month.
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this is a good thing, you get your earned cb at the same time of your statement, hence lowered statement balance biggrin.gif
cybpsych
post Nov 5 2018, 03:30 PM

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QUOTE(Barricade @ Nov 5 2018, 03:27 PM)
Didn't know that. Only PBB is this generous right? I don't recall other cashback card have this kind of rule for supplementary. Most of the time cashback is only for principle - no matter split or combine statement.  laugh.gif
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not generous. it's a known bug.
cybpsych
post Nov 5 2018, 04:55 PM

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QUOTE(coo|dude @ Nov 5 2018, 04:49 PM)
I have this limitation with PBB's paywave mechanism which is getting more annoying for me considering the wider acceptance of paywave now. It appears that we (or maybe just me) need to "reset" the paywave after every 10 waves by using the PIN on the 11th transaction.

It also appears that this is PBB specific security measure and I have no way to bypass this. Anyone here experience the same and may have a way around it? It's kinda hard to keep track the numbers of my waves. . . .
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known limitation/security.

consequtive 9 paywave trx, then reset with PIN on the 10th trx.
cybpsych
post Nov 7 2018, 05:35 PM

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QUOTE(Human Nature @ Nov 7 2018, 05:26 PM)
Is this something new? to redeem e-voucher (cashback) using VIP points or something else?

http://www.pbbemall.com/s/images/pdf/RedemptionForm.html
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nope, not new. it's been shared here before biggrin.gif
cybpsych
post Nov 8 2018, 01:11 PM

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QUOTE(akib_mullen @ Nov 8 2018, 01:02 PM)
Got my QV cancelled, but how to remove the card from favourite card? Tried to find on account/profile maintenance but could't find it
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Payment > Manage Favourite Payment > PB Card Payment

select the card to [Delete]
cybpsych
post Nov 8 2018, 05:39 PM

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Convert VIP Points/ Air Miles for additional 50% AirAsia BIG Points [ PBB | T&Cs | Redemption Form ]

user posted image
cybpsych
post Nov 9 2018, 07:09 AM

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QUOTE(lilsunflower @ Nov 8 2018, 11:51 PM)
Just realised I've been a PBB card member since 2011, and I've never managed to accumulate enough VIP points to redeem anything.

Does anyone know if supp card points can be aggregated with principal, or is it a strictly card-by-card redemption basis?
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unfortunately, per card basis (earning and redemption)
cybpsych
post Nov 9 2018, 08:25 AM

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QUOTE(pvateme @ Nov 9 2018, 08:15 AM)
i made my redemption by combining points from principal card (vs, qm, qv) and my supplementary cards in vs wo...
made the redemption probably 2 months ago or more ...
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well, I was told otherwise by CS biggrin.gif
cybpsych
post Nov 9 2018, 03:28 PM

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QUOTE(lilsunflower @ Nov 9 2018, 03:25 PM)
Me too, for all mine.

Btw, if you read their Redemption Catalogue, they use the phrase "fee waiver" together with the sensitive word.  innocent.gif
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from bank's pov, correct use of the term (applied to customers).

anyways, i treat it as "goodwill" thumbup.gif

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