Noticed that rampant incorrect SST discussions are prevalent in this thread.

I went to use my PBB card today, found that it couldnt go through. Called up the customer service and found that they had blocked my card. They mentioned that they tried calling, but my phone log has no missed calls, neither did i recall missing any too.

I asked for more info on why they blocked my card, and the only thing they could come up with is that the relevant department advised them to do so, because there might be unauthorised transactions on the card. I kept asking for more info, but they keep telling me that they had no other info in regards to the matter, only that they had been advised to do so by their department.

Anyone running into the same issue? They said they blocked my card on Monday. Have two with them, a Visa Signature and a World, had already canceled the visa infinite which came with World

Is this something new? to redeem e-voucher (cashback) using VIP points or something else?

http://www.pbbemall.com/s/images/pdf/RedemptionForm.html

nope, not new. it's been shared here before

Weird question, how do I know how many times have I used my airport lounge access on my PBB?

I've been using a bunch of lounge access until I cannot remember which one I have used.

call CS or write to PBB.

Just an update on this. So:

1) I got another call from PBB finally informing me that my card is blocked ( a little late for that). They mentioned that Visa had advised them to do so

2) I called up Visa, cause I was curious, I've never heard of Visa doing so. Visa denies doing so, they maintained that they will only send a report to their financial institution if the customer personally called them to block their card

3) I called PBB again, and clarified matters with another customer representative. This one finally mentioned that they did so because a merchant partner's system has been compromised (which merchant, they do not know; the relevant department probably is not willing to disseminate such info), thus my card was blocked.

4) The representative confirmed that they will be sending over a replacement card, which would take up to 7 business days to arrive.

5) I checked on PBE, and found that they had replaced my current card number with a new one.

This post has been edited by 22: Nov 7 2018, 09:16 PM

This decision is more appropriate.. Cuz normally, if a card is compromised and there are unauthorized charges, ones not initiated by the card owner.. The next action is a block and replacement card issued.

Hi. Has anyone done AFT termination? Do we need to fill up the form again and pay again RM10?

I couldn't find if need to pay another $10 for termination. At most, this is what I found when I signed up.

18. In the event the AFT is not successful in debiting the Savings or Current account, a
reminder notice will be generated to the Cardmember. If the execution of AFT failed
for TWO consecutive months, the AFT will automatically be terminated and a
termination notice will be generated by the system to the Cardmember.

Hi, Just join BigPay..

1. Is both Public bank Quantum MasterCard & Quantum Visa will earn cb for topping up bigpay?

2. Any ATM can be used to withdraw cash of bigpay account with RM6 fees?

3. Whats is the minimum amount has to be maintain in bigpay? eg. bigpay wallet balance RM606, can I withdraw RM600?

4. whats the public bank promotion every is talking about --> reload midnight, ch RM38....

thanks in advance for answering.

1. Refer first post of this thread
2 & 3. Refer BigPay thread first post
4. Refer first post and PBB web promotion area.

Thanks

1. Quantum Mastercard
2. Please refer to BigPay thread. They have extensive discussion there.
3. Please refer to BigPay thread.
4. Spend Now 4 More Cash Back: https://www.pbebank.com/Personal-Banking/Pr...-Cash-Back.aspx

Got my QV cancelled, but how to remove the card from favourite card? Tried to find on account/profile maintenance but could't find it

Payment > Manage Favourite Payment > PB Card Payment

select the card to [Delete]

Public Bank, Revenue Group launch all-in-one digital payment platform

The payment terminals can handle mobile Quick Response (QR) code payment services including Alipay, Boost, Touch ‘n Go, UnionPay QR and WeChat Pay, as well as card payments such as Visa, MasterCard, MyDebit, JCB and UnionPay, making payment management simpler and more efficient for physical retail merchants.

Read more at https://www.thestar.com.my/business/busines...FeivYKoMkz21.99

Similar to the HLB's, maybe from the same source.
http://www.maxit.my/2018/10/hong-leong-ban...yment-terminal/

Both terminals include Unionpay but exclude Amex.

macam too good to be true !

Wonder when WK15 cashback will credited. Week15 is my first show. haha

Hope to get the cash back.