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Credit Cards Public Bank Credit Cards V4, PB Visa Sig 6% & Quantum 5% Cash Back

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akib_mullen
post Nov 13 2018, 09:31 AM

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Seems like i don't get my cashback from partial statement. Already asked cs about it and he said no promise can get. But, how to ask exactly about it, ask cs ot email? Looks like forumer here mostly got the cashback
akib_mullen
post Nov 13 2018, 04:41 PM

On my way
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Senior Member
691 posts

Joined: Jul 2011


QUOTE(cybpsych @ Nov 13 2018, 09:51 AM)
if u havent write to them, can use sentry68's template here

for me, i've requested 4 cards, no issue.

however, you need to wait for the 1st full statement to generate first, then only you can dispute the previous partial statement cycle.
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Thank you, will try this template.

Yeah, already on 2nd full statement. After the 1st, asked cs about it. So recently check on 2nd statement still no cb from partial statement.
akib_mullen
post Nov 13 2018, 05:46 PM

On my way
****
Senior Member
691 posts

Joined: Jul 2011


QUOTE(cybpsych @ Nov 13 2018, 04:48 PM)
yes, need to manually request the earned cb from partial cycle. it's not automated due to billing design.
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Ya, already request from cs. He said not guarantee can get but he can make a remark on it. But, I don't get the cb.
Need to try the email later.

akib_mullen
post Nov 20 2018, 07:26 PM

On my way
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Senior Member
691 posts

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QUOTE(AskarPerang @ Nov 20 2018, 12:50 PM)
Thanks a lot for the guide. Solved my dilemma now.  notworthy.gif
Wow. tricky to navigate to there. And without a proper guide anywhere.
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This one not working at all for my wife

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