QUOTE(rooneybeckham @ Sep 13 2018, 10:41 AM)
Ya, i also think so. But the CS told me have to go branch. Will clarify again when i go collect the card.
Thanks mate!
1, Separate statement
2, I do have PBe. Nope for my parents
3, No supp cards listed yet
4, Means I can add supp card to my account later?
5, Ya, i think last solution is to visit the branch. But will try to activate through IVR first.
Thanks mate!
Oh ya, one more question, supp card holder must appear at branch to collect the card? Or principal card holder can collect on behalf?
I activated my supp card through IVR and the following are required:Thanks mate!
1, Separate statement
2, I do have PBe. Nope for my parents
3, No supp cards listed yet
4, Means I can add supp card to my account later?
5, Ya, i think last solution is to visit the branch. But will try to activate through IVR first.
Thanks mate!
Oh ya, one more question, supp card holder must appear at branch to collect the card? Or principal card holder can collect on behalf?
1. Supp card IC no.
2. Supp card no. last 8 digits
3. OTP sent to supp cardholder's registered phone no.
As for PBe, I remember supp cardholder with separate statement can only register for that at the nearest branch.
Sep 13 2018, 11:17 AM

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