I think he's asking for Spend Now 4 More Cash Back not the card benefits cash back.
The Spend Now 4 More Cash Back should be manually verified.

Aisei one of my quantum card got fraud transaction.
Called in and blocked the card.
Means next week less one competition to topup bigpay for CB campaign.

Hi, may i know how to activate the Supp card on behalf of my parents? I am the principal card holder. For my case, my parents stay at Sarawak and now i working at Sabah. Any chance i can activate on behalf? or via phone call will do?

I called PBB CS, the guy told me must do it at branch.

Maybe any bro/sis here got other experiences?

very scary, mind share how you detect and aware of it, what was the fraud transaction about?

Should be online transaction since sms notification sent to my phone.
Paypal DirectKredit was shown in the sms.

I thought activation is simply assigning PIN?
PIN can be set from IVR (by phone).

Oh no, my quantum card just got approved after applying last month, will I able to request to waive the service tax? Kinda like see someone said here manage to waive.

i just received my card this morning
but the card doesn't link to my online account
have to call them to clarify

read carefully of those cases. it was bank's error in charging SST for cards activated before 1 Sep.

If you can't add yourself in the PBe, do pay a visit to the nearest branch.
Thank you.

Please flip few pages back, somebody has shared about how to add new/additional cards in PBe.

What is the difference between cash back and cash rebate for this card?

1) your supp card is combined-statement with Pricipal or separate-statement?

2) do you have PBe? does your supp cardholder has PBe?

3) in either your PBe or supp cardholder's PBe, can you see the supp card listed?

4) if not, follow this method here or here.

5) if still fail, last resort is to visit branch and bring the supp cardholder (parents) for fingerprint verification there.


no difference. both terms used interchangeably.

in the right context, it should be cash back (spend first, bank credit cash back $ later)

This post has been edited by cybpsych: Sep 13 2018, 10:18 AM

you sir is the champ
managed to do it

TS really needs to add that to Page#1

And also the new registration of PBe user using the online method.

This post has been edited by David83: Sep 13 2018, 10:33 AM

this is about 2x free access to Plaza permium lounge at airport. i have a visa signature (main) +1 sup card.
i utilised 1x main card and 1 x sup card. Total 2 access.

Few days ago , when i wrote to PBB, i was told that i have fully utilised the 2x free access to PPL. Meaning to say, it is counted by how many times in total you access , not by how many cards.

anyone can confirm this? tks. sorry for my poor english.

5. Access Privilege counts for principal and supplementary cardmembers are combined.

URL: https://www.pbebank.com/pdf/Cards/tc_klia.aspx

Yes you already used up your quota (2X).
Supplementary cardholders don't qualify for his/her own quota, otherwise it is not called "supplementary" account!

Ya, i also think so. But the CS told me have to go branch. Will clarify again when i go collect the card.
Thanks mate!


1, Separate statement
2, I do have PBe. Nope for my parents
3, No supp cards listed yet
4, Means I can add supp card to my account later?
5, Ya, i think last solution is to visit the branch. But will try to activate through IVR first.
Thanks mate!

Oh ya, one more question, supp card holder must appear at branch to collect the card? Or principal card holder can collect on behalf?

in my experience with supp separate-statement, the card is tied to supp cardholder's nric which in turn tied to PBe. ur parents don't have PBe, u gotta open new PBe and link the card to the new PBe. that is what I did.

however. someone shared before their supp card (separate statement) is linked to his principal PBe. I have no such luck doing this even at PBB branch.


if u don't need PBe, try IVR and activate the card. not sure what the ivr would request for validation. try and see how it goes.

card collection, no idea. all my supp cards delivered via postage.

IVR will send a TAC to registered mobile number for validation.