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Saujana Impian, Kajang.
Thanks. 

To enjoy the full turbo speed on WIRED connection, you NEED to be connected to the gigabit router directly via Cat 5e or Cat 6 RJ45 Ethernet cable. Recommended brands that are reliable and 100% confirmed to fit the Cat ratings accurately are Dintek, Prolink, AMP Netconnect, and Ugreen. If your device can support gigabit speed, and you are not getting the upgraded turbo speed, there are a few reasons why this happens, see below:

1) Due to current pilot phase, TM has not upgraded you to turbo speed yet.
2) Your cable might faulty or not up to standard, test with another CAT5e or CAT6 cable, see above for reliable brands.
3) Your BTU does not support gigabit speed, or wrongly configured. You have to contact TM.
4) Your router was not configured correctly, which limits your connection speed to 100Mbps, instead of 1000Mbps.

seems there is a bit confusion here:

at Post # 1, the Alcatel Lucent I240G should referring to this:

and this model supporting gigabits speed.

whereby, some of us have the much older model of Alcatel Lucent I-240G-P, which is this:

this model probably not supporting gigabits speed.
i tried to connect this BTU to my PC, the speed shows only 100Mbps, instead of 1Gbps.

hopefully someone could clarify and confirm.

Ok, I received a call from TM technician. He confirms that most likely the BTU I-240G-P is what causing the speed is being capped probably something to do with the config.

To confirm this I plug in my PC directly to the BTU port and the connection was indeed 1Gbps


I'll see if changing or re-configuring the BTU by the technician resolve this issue later.
Will keep you guys posted.

how u change the dns? via router or network adapter?

try this

open cmd, type



and clear the cache and cookie in web browser.