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Unifi Official TM UniFi High Speed Broadband Thread V34, READ 1ST PAGE FOR TURBO SPEED INFO!

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wshoh
post Sep 6 2018, 06:20 PM

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QUOTE(jimmy.soo @ Sep 6 2018, 04:43 PM)
The worst are those paying RM169 or RM179 for 30Mbps and yet not eligible for turbo due to old infra.
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I am one of those on VIP10 UniFi 30Mbps (30 Mbps download / 10 Mbps upload) @ RM179 before SST (RM20 discount from RM199) and long expired contract.

Due to infra limitation (VDSL), highest speed obtainable is 30Mbps.

Thus, was thinking of saving money and getting better upload speed by jumping ship to MaxisONE Home Fibre 30 Mbps (30 Mbps download / 30 Mbps upload, which is the maximum for VDSL anyway) @ RM89 before SST which will save me RM90 from my current RM179 plan.

Only things holding me back were:

1. my preference to retain (nice) telephone number (which I actually don't use for outgoing calls since I have unlimited minutes on Maxis mobile); and

2. I am also not sure if Maxis has the call forwarding feature for their landline.

I don't care about torrenting/p2p but regularly watch Netflix/Hulu hence unifi basic plan 30 Mbps @ RM79 with 60GB quota won't suit my use case.


After the new unifi pro plan 100 Mbps @ RM129 (which is largely the same offer as Maxis 30 Mbps plan save for the telephone calls ie unlimited (Maxis) vs 600 minutes ™ and unifi TV pack) was announced today (6/9/2018), I went to TM Point to enquire on upgrade/downgrade.

Preference was to take the new unifi pro plan at RM129 (despite the RM40 premium over the Maxis RM89 plan) as even though I cannot obtain the max speeds (download of 100 Mbps and upload of 50 Mbps), at least I can shave RM50 from the existing RM179 to RM129 and perhaps get my uploads upgraded to 30 Mbps (of the max 50 Mbps), retain the unifi TV to syiok sendiri and need not worry about changing the telephone number.

However, the TM Point staff tried her best and informed me that despite her efforts, it was not possible to change my plan to the new unifi pro plan 100 Mbps @ RM129 as the system did not allow it, apparently due to the VDSL limitation.

I even told her that I don't care about obtaining the max speeds as I am well aware of the infra limitation and would be okay with 30 Mbps for both upload and download but she told me that it just couldn't be done.

tldr, I got a permanent discount of RM50 with no contract (no change to my plan and I now pay RM129 monthly before SST instead of RM179). Hopefully TM will announce some goodies for UniFi subscribers on VDSL who cannot be upgraded to 100/300/800 Mbps download speeds.
wshoh
post Sep 6 2018, 06:52 PM

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QUOTE(miloaisdino @ Sep 6 2018, 06:23 PM)
Maxis allow override system for vdsl speed. Their faq says they will do onsite assesment from your house to determine and if you are agreeable.
U can retain tm landline without internet at rm25/mth
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@miloaisdino
That's good to know about vdsl speed, thanks a lot.

I remember reading somewhere here that Maxis will use best effort for VDSL subscribers of the MaxisONE Home Fibre 100 Mbps package - this is what you meant by override, ya?

Just getting 50 Mbps downloads/uploads will be a dream already!

My HyppTV/unifi tv is actually in cold storage and I only took it out once this year for election news and previously for world cup - couldn't care less for the TV packages!

And thank you again for the info about retaining unifi-based landline telephone number at RM25 monthly, didn't know that smile.gif

Had actually thought of downgrading to unifi basic plan 30 Mbps (RM79) and applying for Maxis ONE Home Fibre 30 Mbps (RM89) ie subscribe to 2 packages which total cost of RM168 is still cheaper than my current VIP 10 30 Mbps package at RM179), 1 each from TM and Maxis and then...
...bond the connections like our regular @soonwai, BUT ALAS, the TM Point staff with whom i enquired today (6/9/2018) said that it was not possible as there can only be 1 BTU.

This post has been edited by wshoh: Sep 6 2018, 06:54 PM
wshoh
post Sep 6 2018, 07:40 PM

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QUOTE(selphy @ Sep 6 2018, 06:36 PM)
Hi wshoh, which tm point did you go to? I went to the one at Damansara utama and the cs lady told me can only change to the RM129 package with a new 24 month contract. My existing 179 30mb line (now upgraded to 50mb) is already contract free.
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TM Point Shah Alam at Section 11. So far it seems that forummers here who successfully change to new 100 Mbps package @ RM129 monthly have their contracts renewed for 2 years.

QUOTE(yh28 @ Sep 6 2018, 07:13 PM)
Meaning just some sort like renew contract without involving termination and re-subscribe again?
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QUOTE
tldr, I got a permanent discount of RM50 with no contract (no change to my plan and I now pay RM129 monthly before SST instead of RM179). Hopefully TM will announce some goodies for UniFi subscribers on VDSL who cannot be upgraded to 100/300/800 Mbps download speeds.


Okay, need to clear the ambiguity above. Earlier discount was RM20 (offered years ago when when upselling VIP10 which then cost RM199 monthly to VIP5 (RM149) customers) so the discount of RM50 as quoted above was actually an ADDITIONAL permanent discount.

No change to my contract, I got a further unconditional discount. I believe my bill which currently reads less RM20 will show less RM70 instead (to reflect the additional RM50 discount).

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wshoh
post Sep 6 2018, 08:06 PM

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QUOTE(sHawTY @ Sep 6 2018, 07:39 PM)
In a meeting LOL, cannot play video laugh.gif
Another “bagi betis nak peha” guy

You want turbo, stay with what you have
You want cheap, take the RM129 plan but no turbo
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Totally agree here!

QUOTE(miloaisdino @ Sep 6 2018, 07:40 PM)
Its 30mbps for rm109 ( TM )
Or 30mbps for rm89 (maxis)
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Yup, choice is easy for UniFi VDSL-ers who want the cheapest and don't need to retain/use the telephone line and TV packs nor care about torrenting/p2p, just switch to Maxis to get 30Mbps for downloads and uploads at RM89.

TM unifi basic RM79 + RM30 to remove 60GB cap (which is yet to be announced officially as at 6/9/2018) at RM109 will cost RM20 more than Maxis (RM89) but you do get some TV stuff and no torrenting/p2p concerns.

Lastly, if bandwidth and speed hungry but limited by VDSL, can try luck with MaxisONE Home Fibre RM129 package (100 Mbps download / 50 Mbps upload) since they will go on best effort basis (no one here able to provide figures yet but I reckon will be 50 Mbps max for VDSL).

For me, undecided whether to stick with TM UniFi since I was given discount such that I pay RM129 for 30Mbps download / 10Mbps upload - which I can still live with.

Switching to Maxis at RM89 + paying RM25 to TM to retain phone will cost RM114 monthly, which is just RM15 savings but throws away the TV pack and gets me into a fresh 24 months contract.
wshoh
post Sep 6 2018, 08:22 PM

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QUOTE(Max2006 @ Sep 6 2018, 08:01 PM)
My current unifi package is 50Mbps + Unifi TV = RM179.

Can I just go ask them to change my plan to this new RM129 plan? Considering this is an upgrade for me with cheaper price!

Meanwhile I am eligible for the turbo upgrade.

Should I wait for the turbo speed, or should I just give up and go for the Rm129 package? Dilemma here....anyone is in the same boat with me? LOL....
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QUOTE(siawyent @ Sep 6 2018, 08:05 PM)
Thanks for the info.
Same case here, I am also eligible for turbo upgrade, don't know want to give up, sign for new contract or wait for better plans from other telco and jump.
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Guys, 100 Mbps download/50 Mbps upload is plenty. If you don't know that you need the speed and aren't a genuine power user, you probably don't. Syiok sendiri or more money in pocket towards better router/mesh system/other goodies. RM50 savings x 12 months = RM600 annually; you are unlikely to feel a difference - have your non-turboed plans felt slow?

My brother in Singapore is on ViewQwest 1Gbps, admits that it is overkill.

Furthermore, if your usage is primarily through wireless devices (95% of people according to myself), 100 Mbps is definitely enough. It is enough to Netflix UHD (4K) on FOUR (4) screens simultaneously, to better illustrate.

Even 30 Mbps is enough for me to stream Spotify/Pandora simultaneously with 2 other screens on Netflix/Hulu on FHD plus FHD IP Camera.
wshoh
post Sep 7 2018, 01:48 PM

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QUOTE(wilson1stop @ Sep 7 2018, 09:12 AM)
Host Game and advantages of few miliseconds...  rclxms.gif
100Mbps RM129
50Mbps RM99 (Isn't this CHEAPER than RM109 sweat.gif )
30Mbps RM79 (Addon RM30 for Uncapped)

Thanks for updated  thumbup.gif
Can we migrate plan now? Is that system update?

P/s: NEW plan seem allowed us to choose more Humanize, can opt-out without STB + STD20 and saving our $$$.
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Those FPS gamers need every milisecond yo whistling.gif

Looking forward to RM99 50Mbps package official announcement - especially upload speed, hopeful for anything better than 10Mbps, please at least match Maxis' 30Mbps upload at RM89! No need to consider UniFi Basic 30 Mbps (RM79) and unlock no quota (RM30) at RM109 already rclxms.gif

Really big thanks to @Xefron for the inside scoop. Looks like another trip to TM Point next week since I can potentially save another RM20 RM30 per month (RM240 RM360 drool.gif annually, which is more than enough to fund a Raspberry Pi Zero W to Google Cloud Print-enable my Fuji Xerox DocuPrint P455d).


QUOTE(Pebbie @ Sep 7 2018, 12:16 PM)
i think the package is fine for most people. to be honest, how much do you value the 600 minutes when everyone have handphone? heck, i even disconnect my dect phone to save power.
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Exactly. For many people with cheap/unlimited voice minutes on mobile, it makes no difference.

I even prefer making business calls over mobile if I don't mind disclosing my mobile number (Caller ID) cos I gain more freedom of movement through AirPods/bluetooth headset. Yes, I know bluetooth is also available for landline phones but it requires more hardware, additional cost and is less mobile overall. And the battery life (I used the Eneloop Pro high capacity AAAs) of the DECT phone isn't that great relatively, really long calls may even require switching batteries/phone (yes, you can do it if you have 2 DECT phones (which I got from Streamyx and then UniFi) using a splitter).

In fact, I only value the UniFi phone line for its call forwarding feature to my mobile/REDtone SIPhony - which is a real niche.

For VDSL-er like me, I am pretty sure that the infra cannot support more than 50 Mbps even on best effort (which btw, only Maxis is offering and which TM is refusing/unable to turbo existing 30 Mbps VIP10 packages). So we will take whatever max speed at the cheapest price that we can get and this RM99 50 Mbps plan (upload speed still unknown) looks like a better deal than Maxis RM129 plan for 100 Mbps download 50 Mbps upload which is unachievable due to infra limitation. RM30 savings a month can pay for Netflix/Smart DNS/VPN subscription yo.

This post has been edited by wshoh: Sep 7 2018, 02:08 PM
wshoh
post Sep 7 2018, 04:22 PM

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QUOTE(zioburosky13 @ Sep 7 2018, 03:14 PM)
Most people would accept the low bitrate quality as long as the video clip they are watching is being streaming continuous without any hiccup, that is, until they have seen the image quality of ultra high definition, which usually change their mind and begin to demand better faster internet connection.
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My spouse and many people I know can't even distinguish between HD (720p) and FHD (1080p). Heck, even 540/576 PQ can say okay rclxub.gif On TV screens less than 55" which is the current sweet spot in terms of pricing, FHD is still acceptable to common folks.

If I save approx RM80/month for 1 year (pay RM99 for 50 Mbps instead of RM169-RM199), can get a Sonos Play 1 already. 2 years savings can get a stereo pair.

Over the years can 'get' Sonos Beam/Apple HomePod or travel/holiday too so thank you very much Gobind Singh Deo, Minister of Communications and Multimedia Malaysia - you are now my favourite minister for breaking HSBB monopoly, improving internet speeds and returning $ to rakyat, all within 3 months of taking office. Unlike some other minister more concerned with the colour of school shoes and still 'studying' UEC recognition.

I believe (ie IMHO) it is easier for most people to appreciate good sound (as compared with TV speakers) rather than PQ - please don't attack me ya smile.gif For real UHD/4K PQ of course Blu-ray is the best, unlike compressed UHD/4K ala Netflix. However, streaming is more convenient, you can't deny it.

QUOTE(zioburosky13 @ Sep 7 2018, 03:34 PM)
To be fair, anyone who lives in urban area now would require internet  for most of the daily activities to function smoothly.
A fast connection would save time and allows more work to be done.

As for 5G, the actual 5G download speed might be within 10 - 50Gbps. Whereas 10Gbps is the normal fiber optic connection speed in some countries now.  https://5g.co.uk/guides/how-fast-is-5g/

With the given opportunity, VR or holographic contents on mobile would soon be available to en masse, as long as the price is affordable, though.
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There is a point of diminishing returns, only pro-sumers need 5G speeds as of 2018. To others, there is zero change to quality of life and I would maintain that 100 Mbps download is plenty and 50 Mbps upload is decent enough.
wshoh
post Sep 7 2018, 04:39 PM

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QUOTE(aeiou228 @ Sep 7 2018, 04:26 PM)
Damn! old 30meg unifi plan with future turbo upgrade to 300meg no more ?
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Looks like it. So for those who want speeds in excess of 100Mbps, the cheapest new user entry (in year 2018) to 300Mbps was if you took the 30Mbps plan (RM139 for 2 years contract) and wait for the turbo upgrade.

For existing users, generally cheapest for 300 Mbps would be those on grandfathered UniFi VIP5 (RM149). Of course, there are lucky ones here who got even more discounts (lower than RM149).
wshoh
post Sep 7 2018, 07:02 PM

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QUOTE(Boldnut @ Sep 7 2018, 06:30 PM)
yup. currently I am on 30mbps + UnifiTV ruby pack + STD20(600min free calls) for RM159. (RM139+RM20) 

b4 I was on VIP5 I pretty much rejected every TM attempt to get me pay extra to upgrade, until Feb 2018 I joined the that 30mbps package.

basically if u want a better deal from TM, do not accept any deal that require you to top up extra monthly fees.
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Legacy VIP5 users currently at 30 Mbps or higher who kiamsiap reject everything in due course will enjoice at least 300 Mbps (after turbo upgrade) at RM149 before SST without contract. Only 'lose' to those who subscribed to 30 Mbps at RM139 recently. And IIRC still have free unlimited TM to TM landline calls.
wshoh
post Sep 13 2018, 02:09 PM

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QUOTE(JohnLai @ Sep 12 2018, 04:46 PM)
Currently sharing unifi bill with neighbours and they are using wifi to connect.
Two neighbours are requesting me to pull CAT5e cables to their house (They gonna buy two 50 metres CAT5e cables and new routers as AP) once my account got turbo-ed.
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thumbup.gif DIY discount! 10 years back when WEP was still common, can even get free internet access from neighbours if lucky.

QUOTE(Morning_Star @ Sep 12 2018, 05:17 PM)
How much rent per month u charging your 2 neighbours ?
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rclxms.gif Must ask @soonwai also.

QUOTE(miloaisdino @ Sep 13 2018, 12:03 AM)
Personally i dont recommend 40mhz for 2.4ghz. This is because might have interference, make internet even slower. Anyway 20mhz can alr get 60-80mbps on 2.4ghz...
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Yes, as per Recommended settings for Wi-Fi routers and access points from Apple. @SilentVampire may want to post this link at page 1 for general info.

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wshoh
post Sep 13 2018, 03:07 PM

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QUOTE(cpmlml @ Sep 13 2018, 01:48 PM)
Internal news:-they are blocking torrent as the back bone unable to suport massive turbo upgrade. In fact they are about to faill the pilot test as unable to cope with the bandwidth demand.
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QUOTE(JohnLai @ Sep 13 2018, 01:52 PM)
Now that explain why there are random drop (like periodic consistent 500kB/s for 30 minutes or 1MB/s for an hour) in torrenting speed as if is throttled. The moment I saw the speed drop, activate VPN to EU server and voila....speed back to full.
Mine 50Mbps ain't even got turbo-ed yet.... bangwall.gif
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QUOTE(wilson1stop @ Sep 13 2018, 01:53 PM)
rclxms.gif  rclxms.gif Good News to me...
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QUOTE(paradiseisland8 @ Sep 13 2018, 01:54 PM)
Yes good throttle those torrent bunnies rampas all our bandwidth. 😁
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Good news for the majority! Please torrent responsibly, can always set max upload/download rates and not congest the network.

I am now paying RM129 for UniFi Advance (30Mbps download/10Mbps upload) instead of RM179 earlier WITHOUT contract (same as those on 2 years contract at RM139 (which technically reverts to RM199 on expiry)).

Fortunately decided to wait for more announcements and did not downgrade to UniFi LITE at RM129 earlier in July 2018 and lose all free phone calls, risk losing TV access thru STB and reduced upload speed to 5 Mbps (with the hopes of quick turbo upgrade later) and sakit hati with the introduction of the new 100 Mbps plan at RM129 - at least i retain my UniFi Advance status now and am eligible to 300 Mbps turbo upgrade if I move to a supported location.

Now can only wait for unofficial 50Mbps package at RM99 to be announced. If they don't allow change of plan to 50 Mbps (as with the 100 Mbps plan for which TM Point informed as unsupported for VDSL on 6/9/2018), will request for further RM30 discount to match RM99 price. And leverage by stating that Maxis offers 30 Mbps symmetrical bandwidth at RM89 - I prefer to keep my nice (hardly utilised but still handy) TM phone number hence Maxis at RM89 + RM25 to TM for fixed line will cost RM114.

I guess that I am getting one of the best deals (if not the best) already for VDSL (my phone calls are only free for TM to TM landline but I primarily use it for (light) call forwarding to my mobile and as for TV, I got the Ruby Plus Pack (not Ultimate) but the STB is in fact sleeping in a drawer).

QUOTE(StuartLee2015 @ Sep 13 2018, 03:06 PM)
How long they are blocking?
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Hopefully forever. FUP targetting torrents please whistling.gif

This post has been edited by wshoh: Sep 13 2018, 03:08 PM
wshoh
post Sep 14 2018, 02:19 PM

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@wilson1stop
Curious why you don't opt for MaxisONE Home Fibre symmetrical 30 Mbps at RM89 for permanent no quota (even though 60gb quota only enforced in 2019), just extra RM10 as compared with UniFi lite @ RM79 - previous bad experience or you want the unifi tv? Doesn't seem that you care about torrenting.

QUOTE(wilson1stop @ Sep 14 2018, 12:56 PM)
Bro, we can UPGRADE again later 50Mbps or 100Mbps BEST plan, just re-contract again 24-months. thumbup.gif
Now it's MUCH FAIRER to every Unifiers, still pity to those Slowmyx users.
Hope the best for them soon...
Maybe 2X or price reductions for existing users...
True, 100Mbps is enough for small family.
Haha, I've told that before August...
Why we need paid more for unused bandwidth, it's crazy speed..
We can pay hourly in cybercafe or VPS for short-term usages if needed.
Avg 50-300Mbps is consider OK already...
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I guess you're holding out and not be bounded to 2 years Maxis contract in the event TM announces the still unofficial RM99 plan for 50 Mbps, yes?​

QUOTE(JohnLai @ Sep 13 2018, 07:28 PM)
Too bad, all you can do now is.....wait.
Mr Gobind from MCMC already asked TM to give reason for all those complaints (price, coverage etc) filed by streamyx users two days ago.
Finally, a minister that actually listen to people....unlike those RAIS and BERUK. dry.gif
Anyway, the best TM can offer you right now.....a wireless package.....with quota. laugh.gif
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Yup, only alternative is 4G or if lucky got friend with HSBB near enough with direct line of sight (and networking know-how) that can tumpang connection.

QUOTE(richard1226 @ Sep 13 2018, 11:32 PM)
So I finally got turbo to 500Mbps and I'm looking to upgrade the network infra in my house.
Current Setup:
Ground Floor
- Alcatel Lucent I-240G-P -> TP-Link Archer C7 v2
- Router connects to Unblock Tech Android TV box and TP-Link PA4010 (1)
- TP-Link PA4010 (2) connects to my brother's PC in the back room
First Floor
- TP-Link PA4020 connect to my PC at the living room directly above where my Unifi setup is
I can see a few options and none involves pulling long ethernet wires across the house just cause. So, the following option I thought of:
1. New router on ground floor and use the existing one as AP on first floor, running one powerline set to my brother's PC.
2. Assuming I found a contractor to pull the fiber cable to the first floor and setup the modem and router there, leaving one/two? set of powerline to my brother's PC (or the android TV box since it got internal wifi receiver).
3. New router and AP setup, no powerline so brother's PC uses wifi adapter
4. New router, all PC uses wifi receiver (final resort)
As my family constantly uses their mobile devices, the TV box, PCs simultaneously for mainly media streaming, gaming and such, in terms of cost, speed and feasibility, which would be more suitable?
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Got budget then should strongly consider mesh network, especially if lots of obstacles in house and WAF/tidy and neat look is important.

QUOTE(joehann @ Sep 14 2018, 12:13 PM)
yeah 24 contract. but got no choice since I'm not living in high rise building, sure will not get TIME. The best one is maxis, but with same price, the hassle to terminate unifi and go subscribe maxis, better renew 24 month with new price and speed.
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Waiting for Maxis VDSL guinea pig to report...anyone please?
Maxis got RM89 symmetrical 30Mbps plan, can save RM40 from UniFi RM129 plan. Really wanna know if 30Mbps upload speed achievable. Even better if can subscribe to Maxis 100Mbps package at RM129 and report what max speed obtainable on best effort for VDSL. If confirmed 50Mbps download on VDSL obtainable in real life, will strongly reconsider switching to Maxis from current UniFi Advance plan at RM129. Cos right now, TM refuse to offer 100Mbps plan for VDSL even when we say okay to obtain 50 Mbps only.

QUOTE(zioburosky13 @ Sep 14 2018, 12:51 PM)
It depends on the number of users. Imagine 2 4K TV streaming 4k contents, 2 PCs streaming 1080p YouTube video, 5 mobile phones connecting to the same network, 4 laptops doing online gaming, someone steaming FLAC quality music from Tidal while working in the garden, all happen at the same time.
With that kinda setup I doubt 100Mbps can hold the line for smooth transmitting experience.
One of the reasons I decided to stick with Spotify instead going to Tidal is because the number of songs I have on the playlist which is around 2000. It takes ages to download them on a 30Mbps connection.
The other reason is Tidal's subpar search function compare to Spotify.
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You're obviously enthusiast level/heavy user. Even then, 300Mbps may actually suffice but surely you'll know your usage better.

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