Unifi Official TM UniFi High Speed Broadband Thread V34, READ 1ST PAGE FOR TURBO SPEED INFO!
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 Sep 6 2018, 06:48 PM
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#1
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Senior Member
726 posts Joined: Jan 2003  
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QUOTE(selphy @ Sep 6 2018, 06:36 PM) Hi wshoh, which tm point did you go to? I went to the one at Damansara utama and the cs lady told me can only change to the RM129 package with a new 24 month contract. My existing 179 30mb line (now upgraded to 50mb) is already contract free. Me too, the cs lady at Pandan Indah tmpoint told me the exact same thing when i go there this morning...but she unable to change my plan due to system not ready yet...   |
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Sep 14 2018, 03:31 PM
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#2
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Senior Member
726 posts Joined: Jan 2003
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just back from TM Point Pandan Indah, request to change plan from 50mb to the new 100mb RM129, within 1 hour already change to the new plan, so efficient la TM nowadays...
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Sep 14 2018, 04:09 PM
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#3
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Senior Member
726 posts Joined: Jan 2003
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QUOTE(pwf @ Sep 14 2018, 03:59 PM) how come yours can do in 1 hour and my request need technician to comelar... not sure about it too...got another customer beside me also request to change plan to 100mb, and the lady cs also told him to wait for call from technician... really funny way of TM doing workafter he left, i was patiently waiting for my cs to switch the plan for me inside the system...after waiting for like 15 minutes, she pass me the print out contract and told me the package already change in the system, i then proceed to ask her need to make appointment with technician? she reply no need and ask me to wait for 24 hours b4 the changes took place... half hour after i reach home, log in to unifi portal, notice my package has change from 50mb to 100mb, restart my router then all done dy... |
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