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Unifi Official TM UniFi High Speed Broadband Thread V34, READ 1ST PAGE FOR TURBO SPEED INFO!

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set
post Aug 20 2018, 07:28 PM

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from penang, connection slower than 1515
set
post Aug 27 2018, 11:56 AM

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QUOTE(phhweittt @ Aug 27 2018, 11:46 AM)
For home consumer,yes.
For business usage,summore I agree with you.
But it's better if they expand coverage 1st then upgrade infra,right?
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Expanding infrastructure has nothing to do with expanding coverage though, one doesn't affect the other.
set
post Sep 6 2018, 12:58 PM

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go to the unifi plan page and subscribe the package you want (100mbps, nobody want that 30mbps shit ok?)

1. after choosing your address you will see choose aneka / ruby / whatever will add rm30 to your bill, total at RM159
2. in the next step you will see RM30 discount to your bill for every month, bring it back down to rm129

so the total for 100mbps package with tv is 129, they give rm30 discount offset the package.
set
post Sep 6 2018, 01:20 PM

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QUOTE(neooren @ Sep 6 2018, 01:16 PM)
CS confirmed with me no turbo upgrade for RM129 package
change to 100mbps RM129 only can be done at tmpoint or call 100 (ask for Sales / Product department)
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can upgrade package though live chat? or live chat just chat chat, must go tmpoint?
set
post Sep 6 2018, 03:22 PM

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me currently at rm189, 50mbps, ruby pack

Personally I won't care about the new 100mbps if I already got turbo, but I don't, going to tmpoint to change package this saturday.
set
post Sep 6 2018, 03:52 PM

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QUOTE(lol0919 @ Sep 6 2018, 03:40 PM)
terminate the service ranting.gif
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that's lima ratui
set
post Sep 6 2018, 03:57 PM

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QUOTE(wilson1stop @ Sep 6 2018, 03:53 PM)
i jusy came back after meeting the Manager, talked BS alot...
10Mbps to 30Mbps is considered upgrade lah, he kept said downgrade fee and tied with contract, for new users only...

Then i showed him some photos, recorded audio from TM said can upgrade... And I told him my friend name also and he was shocked... 😂

But system just will update after 10 Sep, so you can leave your details first. Got fresh-contract. 30Mbps got Unlimited with extra RM30.
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so no point going tmpoint now since after 10th sep will need to go again?
set
post Sep 7 2018, 11:51 AM

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QUOTE(cucubud @ Sep 7 2018, 11:47 AM)
Provided your tv can install and run the Unifi Play Tv Apps.
The user interface is different between the STB and the Apps.
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do they have the same channels though?
set
post Sep 7 2018, 03:00 PM

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really don't get why people just stream stuff, yes it's easier, but the compression is so high and you're most likely stuck with low bitrate stereo, really can accept meh
set
post Sep 7 2018, 05:23 PM

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so what's the latest take on the rm129 package now, can direct go tmpoint change? or still not yet in system
set
post Sep 8 2018, 02:13 PM

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Went to tmpoint, the girl told me my current 50mb plan cannot change to the rm129 100mbps package, that one only for new customer, she say i can take the rm300 100mbps plan

What the fuck do i do now
set
post Sep 8 2018, 02:32 PM

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QUOTE(aneip @ Sep 8 2018, 02:29 PM)
I just change at TMpoint cyberjaya on 6th Sept.. No question ask, the give customer retention form fill. They tick 100mbps and put RM129. But still not process yet. Will wait till next week see how. For me, better get 100mbps now.. Since my 30 also no noticeable slow unless I download some big file.. That's only few times a month. I believe next year they will come out with promo for people to upgrade to next speed. Maybe something like add rm10 to next speed.
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I show her the unifi twitter say can change, just contract renew, then she told me go other tmpoint, she tak boleh, wah lao eh
set
post Sep 13 2018, 11:10 AM

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went to 2 different tmpoint to get the rm129 package

#1 - cannot, only for new subscriber
#2 - we tak tao yet, we will call you on wednesday

today is thursday, nothing yet.

This post has been edited by set: Sep 13 2018, 11:10 AM
set
post Sep 13 2018, 11:14 AM

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QUOTE(wilson1stop @ Sep 13 2018, 11:13 AM)
Later I went TMpoint update here...
Also didn't call me after Last Friday...  shakehead.gif  shakehead.gif
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going to 3rd tmpoint this saturday if I hear nothing back today / tomorrow.
set
post Sep 13 2018, 04:40 PM

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tmnet just called me

say my current plan 50mb change to rm129 100mb

rm129 100mb, no tv
rm159 100mb, tv

I took the no tv and ask her to proceed, that's all
set
post Sep 13 2018, 04:50 PM

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QUOTE(wilson1stop @ Sep 13 2018, 04:49 PM)
You no need go TMpoint?
Mine just processing now after went 2 hours ago...

Order No: 1-2404XXX Processing
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i went to tmpoint last monday, monday they told me package details not confirm, only confirm just now
set
post Sep 13 2018, 05:03 PM

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QUOTE(wilson1stop @ Sep 13 2018, 04:58 PM)
Then must go back process with thumbprint, did you see any order processing in Unifi Portal?

Order No: 1-2404xxxx, PONR is my current order status, wondering what's it meaning?
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already scan ic and thumbprint at monday, now my unifi actibity

My Order13 Sep, 2018 04:58 PM
Your order (Modify) was submitted.

Order No: 1-2405375124 Pending
set
post Sep 14 2018, 09:59 AM

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My Order13 Sep, 2018 04:58 PM
Your order (Modify) was submitted.

Order No: 1-24053751242 Cancelled

god damn really waste time
set
post Sep 14 2018, 10:38 AM

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QUOTE(wilson1stop @ Sep 14 2018, 10:36 AM)
LOL, wassup?
Did you ask TM?
You will get the new speed now, try reboot.
shakehead.gif LOL, better ask again?
I've got it yesterday after visited TMpoint again...
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live chat say system error, ask me go tmpoint again, god fuck
set
post Sep 14 2018, 10:43 AM

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QUOTE(jason18689 @ Sep 14 2018, 10:41 AM)
You are not alone.
I got this as well.
For my case, my situation is to retain my existing phone number, change to UNIFI VOIP.  I believe thats why i got it cancelled.
How about yours?
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mine change package from 50mb to 100m rm129 package, drag liao so long finally processing then got cancelled, kanneh
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