Ya, me too. Just got tm just couple of days back. If Maxis announce this a week earlier, I would have take maxis. Now dunno when will get turbo upgrade.

Tm jbcc say from 30mbps to 100mbps is called downgrade. What logic is this? From speed to faster is downgrade. Maybe should sent their staff to school to learn what is the mean of upgrade and downgrade. To them upgrade is slower, downgrade is faster. Cannot get the logic behind.

Provided that already turbo. Mine no news at all. So technically I am 30 mbps. How can that be a downgrade?

The tmpoint cannot explain that. Keep saying their training say its downgrade. Cannot do there. Have to go to other tmpoint that don't open at night. Their say keep chasing ppl away. I sent there got 5 ppl asking, keep saying downgrade need to pay 200 penalty until I shut her off

I went to tmpoint to upgrade to 100mbps plan. The order now on process. I did received sms that the installation will be tomorrow but I did not receive the sms like yours. I ask why they need to come to do installation but the counter lady didn't answer me. She didn't even try to pursue me not to change. No question ask.

Me too. I ask the same question. Mine was new equipment, just install two weeks ago. The tmpoint lazy also have no idea. They are train to just do that. Perhaps most of them just follow order, no idea what they are doing

how come yours can do in 1 hour and my request need technician to comelar... really funny way of TM doing work