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Unifi Official TM UniFi High Speed Broadband Thread V34, READ 1ST PAGE FOR TURBO SPEED INFO!

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megahertz
post Aug 15 2018, 05:27 PM

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fuuu. i still didnt get any upgrade email. im on landed ( FTTH) in shah alam.
megahertz
post Sep 8 2018, 03:10 PM

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now im on 50mbps rm179, thinking to downgrade to 100mbps rm129
the only thing i need to think is the unifiTV stb as i currently use it on TV.

if i choose 100mbps rm129, based on their plan, they will only give me access unifi tv dia apps instead of the stb. so mean they will disabled my IPTV access ?

then i need pay another rm30 just for unifi tv, which bring the cost to rm159. save rm20 permonth , 100mbps vs 50mbps( 500mbps when turboed)
megahertz
post Sep 10 2018, 12:16 AM

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QUOTE(cyberic @ Sep 9 2018, 11:55 PM)
Modify ticket completed. So after restart my router, Speedtest with iPhone X. Lazy to open laptop to test WiFi speed.

I’m happy 😊
*
this evening, mine also got turbo upgraded
from 50mbps to 500mbps.
but seem my phone not able to get, only max at 300mbps
ipad around 200++mbps
test with my nvidia shield, can get 500mbps( wired)
megahertz
post Sep 11 2018, 02:36 PM

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QUOTE(SilentVampire @ Sep 10 2018, 09:24 AM)
Read 1st page, 1st post, green text, for more info.
*
i know i got wifi issue with my router. and i didnt ask any question btw
megahertz
post Sep 12 2018, 09:00 AM

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QUOTE(jusbella @ Sep 11 2018, 10:11 PM)
Anyone C1200 can hit 500 or 800mbps using lan?
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mine is C1200 v1. can hit 500mbps on LAN. ( cos im on 500mbps turbo)
on wifi 5ghz, around 250-300mbps only ( tried with 1 xiaomi phone and 1 ipad), didnt try on my High power USB AC wifi adapter yet.

using latest firmware my tplink for unifi.

seem like i cant fully utilize this 500mbps even tho i frequent movie downloader. download movie in less than 5mintes then it went idle laugh.gif laugh.gif laugh.gif


im thinking to downgrade 100mbps / rm129 + rm30 for unifiTV. izit the unifiTV is fully package ?



megahertz
post Sep 12 2018, 09:07 AM

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QUOTE(nikrizal @ Sep 12 2018, 09:06 AM)
Ultimate Pack will be RM159
*
so same as i state above.
rm129+30. thanks bro
megahertz
post Sep 12 2018, 10:07 AM

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QUOTE(Apeiron @ Sep 12 2018, 09:37 AM)
my current Unifi is "Advance 30Mbps - Bonanza Campaign" since Jan2018.
can i upgrade to recent TURBO package 100Mbps at RM129 with free 600min call?
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100mbps / rm129 is normal package. every1 can have it and its not turbo package.

u just need change package but it will renew contract to 2years.
megahertz
post Sep 12 2018, 10:35 AM

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QUOTE(ClarenceT @ Sep 12 2018, 10:16 AM)
100Mbps RM129 is a turbo-ed package.
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yes if u compared from 10mbps to 100mbps.
its from unifi lite last time but now the name change to unifi pro.
but its diff since any1 can sub to this package yet cant for those turbo 300/500/800mbps.
megahertz
post Sep 12 2018, 11:46 AM

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QUOTE(fruitie @ Sep 12 2018, 11:37 AM)
Unless no Streamyx too, because if no UniFi, TM will offer Streamyx.
If Streamyx is also not available, then will not be penalized.
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correct. this what my brother experienced when moved to new house.
after upgrade to new speed + new contract, then he moved to new house which dont hv unifi n streamyx. then no need to pay penalty. just terminated without any fee.
megahertz
post Sep 13 2018, 09:08 AM

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now im on 500mbps turbo package rm179( no more contract) want to change to 100mbps rm129 plan.

i did ask the live chat
- still can use current STB box to watch on TV
- contract will be renewed , include those off contract or still on contract
- no new devices will be given if u are existing unifi subcriber unless the old devices didnt support the 100mbps speed. new subscriber will getting all new equipment for free.

the only things i dont like is that even i off contract now, TM wont give me new wifi router even thou im playing same price as the new subscriber.
those equipments ( wifi + dect phone) price around rm300-500.
kinda not fair since i will paying same price as new subscriber and getting contract renew but i didnt get new devices, no device warranty.

any1 here upgrade to 100mbps / rm129 plan and getting new devices ?


megahertz
post Sep 13 2018, 10:44 AM

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QUOTE(tiongkeat @ Sep 13 2018, 09:25 AM)
just close the accoiunt and reopen than settle ur problem
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QUOTE(aka_kepep @ Sep 13 2018, 09:32 AM)
yeah. same case as you

TM gave me 2 options.

1. opt 1 : terminate account. sign up for new plan. but have to wait for tm agent to come reinstall new equipemnts. 1 week to process account closing etc. but ull get all brand new items.

2. opt 2 : change plan, maintain account. process done on the spot. but still need arnd 1 week for speed change. use existing equipments.
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i can terminate, just wondering when apply new 1, does the port still available or not.
cos i hv experience it before, terminate, then apply new 1 but cant since my previous port already taken by my neighbour and nothing can be done, just wait until my other neighrbour terminate.

so i mybe need to check with them first. but still not 100% secure.

QUOTE(spikey2506 @ Sep 13 2018, 09:32 AM)
He wont be able to use back his STB if reapply
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should be can. the new plan just didnt provide STB only, mybe due they dont hv any new stock right now

megahertz
post Sep 13 2018, 11:22 AM

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QUOTE(wilson1stop @ Sep 13 2018, 11:10 AM)
You apply new line first, then terminate after install.
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yes, this might be my last choice of getting this plan with new devices. altho still stuck with same 4years STB

QUOTE(claudetan @ Sep 13 2018, 11:14 AM)
no news ... too long to wait ... was thinking to downgrade to 100mbps, i dont think my dir618 support to 100 mbps, will they provide new equipment?
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yes, based on my livechat with them, they will provide new router if current 1 not supported.
megahertz
post Sep 13 2018, 11:41 AM

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QUOTE(wilson1stop @ Sep 13 2018, 11:25 AM)
4 years exceeded hardware lifespan already, better getting new gears since new plan re-contract...

BTU modem is lifetime warranty, but router warranty only 12-months then you need get your own...
*
yeah, my BTU is 4years old alcatel, which quite nice since still able to support 500mbps.

QUOTE(KaizokuLuffy @ Sep 13 2018, 11:36 AM)
Today i'll go to change my current 30mbps + STD20  RM159 to 100mbps RM129. Hope can get it, lazy to wait turbo which waiting like a silly and 300mbps is too much for me.
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mine already turbo 500mbps.. but overkill for me even tho im frequent movie downloader.
100mbps already enough for me laugh.gif
megahertz
post Sep 13 2018, 11:57 AM

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QUOTE(shahie @ Sep 13 2018, 11:44 AM)
just 2 hours back form TM.... finally upgrade the package from 30mbps rm139 to. 100mbps rm129
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i see ur package stated 100mbps (STB) .. mean ur is rm159 with ultimate pack ? cos this plan will give u STB
megahertz
post Sep 13 2018, 01:31 PM

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QUOTE(smileguy @ Sep 13 2018, 01:27 PM)
Its true I went TM point yesterday,the same happened they discouraged me and told me to reconsider! Although free calls he said thats under used, if i go for 100 mbps my HTB wl be deactivated and if I want it, add on RM30! They advised to just hold on and get Turboed instead! hmm.gif I came back undecided!!
*
next time show them the FAQ on their website.
not all staff know whatever product they hv seriusly.

the FAQ did mentioned can use existing STB to watch on TV if u r existing plan with STB.


item33
https://unifi.com.my/lsds/assets/images/per...mefibre_faq.pdf

This post has been edited by megahertz: Sep 13 2018, 01:33 PM
megahertz
post Sep 14 2018, 09:17 AM

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QUOTE(cucubud @ Sep 14 2018, 09:01 AM)
Do you think ipV6 causes the speed problem when he did the speedtest?
He is on ipV6.
[attachmentid=10020036]
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could be. im using RGX4400 before and this router got problem with ipv6.
and if i remember, the LAN port sometimes show as gigabit, sometime just 100mbps.
and the spec sheets did show it only 10/100mbps ports, which dont support gigabit
megahertz
post Sep 14 2018, 09:29 AM

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QUOTE(joehann @ Sep 14 2018, 09:25 AM)
currently on advance 50mbps speed with RM179 monthly which is due to 500mbps turbo upgrade. Still haven't got the upgrade though. is it worth to wait for the upgrade or better downgrade my plan to 100mpbs for RM129? btw my current contract already ended.
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ur situation same as mine but i already get the turbo.

its depend on ur usage. do u need those 500mbps and do ur devices support that speed ?

even i as frequent downloader ( games + movies), 100mbps just enough for me.
plus my wifi on AC dual band only support up to 300mbps, but can get 500mbps on LAN ( which only connect to my PC and NAS)
and the internet only shared between me and my wife, so 100mbps more than enough.

extra money can be use for other things



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