Attached.

Try restart your modem+router after 10 mins power off as TM told.
Then try get a new CAT-5e cable, only few ringgits in PC shop.

Guys, will these devices be able to support 300mbps upgrade?

[attachmentid=9984616]

But at least your TURBO on the ways,
while there is still MILLIONS of kept waiting for UNKNOWN TIME and UNKNOWN SPEED (VDSL/Slowmyx),
also another MILLIONS is cried for get nothing of TURBO or REBATE...

Only realize that I was upgraded to unifi turbo 300Mbps yesterday when I check unifi portal just now. Nowhere near home now so I can't be physically present to restart BTU and check upgraded speed. Surprised me as I didn't receive any Turbo-ed email or SMS at all. Melaka area, Taman Malim Jaya to be exact. Using Huawei HG8240W. Note that there's a completed order created on the same day evening.
[attachmentid=9984620] [attachmentid=9984621]

Not sure whether my actual speed upgraded or not. Will get someone to check for me and update. Has your dashboard updated with Turbo Upgrade 2018?

new cable tested?
testing using Gigabit LAN network card?

or test with 5Ghz mobile phone for beyond 100Mbps?

and go network adapater checking driver is it adjusted with 100Mbps or 1000Mbps?

unifi portal down ?

Yea. Unifi portal down on me too.

Unifi portal ok for me, but can't login, always wrong password/email.

same pattern that i've faced few days ago

Just now

No worries bro, I’m not relying on TM router as I’m using ASUS RT-AC87U and I’m very happy with it. I’m waiting for my upgrade to 800mbps which is due before end of this year and when Tm check my account, they couldn’t find my router details as it was blank in the system. They ask my the router which I was using and I provided them the details. Then their reply was “ Ini macam, tak payah tunggu sampai Dec 2018 phase 1 upgrade, Kita akan inform turbo team Yang you Guna router sendiri Asus -87U Yang memang Sedia ada boleh support 800 mbps no problem dan kawasan you infrastructure untuk 800mbps pun boleh support”. Kita akan beritahu turbo team as we already have your router information.

He also said, if you depend Tm
To provide you their stock router for 800mbps it will take time and that’s why many haven’t got their 800mbps yet.

Just got turbo-ed to 800mbps

Location kajang

However speedtest with 5ghz can only get 200mbps,using ac66u router

hi sifu all,

I received an email saying that I will get turbo x10 faster than my current 50mb somewhere mid of August but until now my speed still 50mb.

  called up unifi helpdesk they seem no idea and don't know when the upgrade will be my turn . Anyone here facing this situation like me ? please advice and thanks

Anyone from Sarawak receive upgrade?

i'm first batch VIP5 also not yet got upgraded.

1st batch VIP5, 2016 they give free upgrade to VIP10 (10Mbps / 10Mbps). Waiting for turbo upgrade

Same with me..RYE 2017 batch still no luck yet for speed upgrade.maybe they want us to change rm129 plan.

may_day, another Sarawakian just got turbo to 500Mbps on the other thread. From Sibu this time.

Surprise just received my upgraded 2 days ago, Sarawak here, but max speed not more than 300mb so far, upload always full.

Huawei HG8240
Asus RT-AC55UHP - Cat6 to PC