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Unifi Official TM UniFi High Speed Broadband Thread V34, READ 1ST PAGE FOR TURBO SPEED INFO!

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cyberian
post Aug 23 2018, 05:42 PM

Casual
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From: Cyberjaya
no contract, downgrade package need pay ah?
cyberian
post Aug 23 2018, 05:45 PM

Casual
***
Junior Member
491 posts

Joined: Jan 2003
From: Cyberjaya
huh.. downgrade package no less in price ah... using 100MB now, thinking of downgrade to 300MB later
cyberian
post Sep 12 2018, 10:11 AM

Casual
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Junior Member
491 posts

Joined: Jan 2003
From: Cyberjaya
i am at UnifiPro 100 plan now wihtour contract anymore.
any downgrade option without renewal of contract?
cyberian
post Sep 12 2018, 10:39 AM

Casual
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From: Cyberjaya
QUOTE(LostAndFound @ Sep 12 2018, 10:37 AM)
Why fear the contract? Plan to move?
*
yes sir... planning to move in 1 year time sad.gif
cyberian
post Sep 13 2018, 02:48 PM

Casual
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Junior Member
491 posts

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From: Cyberjaya
QUOTE(fruitie @ Sep 13 2018, 02:40 PM)
Maybe this is the cause. laugh.gif
I don't know. My order for this plan change will be completed in 24H, I will check my account later.
Can accept for now.
I also asked the same thing because I never asked to get Turbo because all I wanted to reduce to RM 129 for 100Mbps. Then, she said what if I can make you get Turbo in 2 weeks time? I even asked her, isn't this based on areas, she said can bypass.

Anyway, if you can get RM 30 reduction later, then let me know. I will go back and request again. To be fair she really tried for so long and checked with her superior and then only informed it was not possible.

As for the promised Turbo speed in 2 weeks time, if you guys know me well and long enough in this thread, I don't really believe what CS told me. So if I don't get after 14 days, I will go back to Menara TM and look for her personally. I will go everyday until I see her unless she resigns or gets transferred in two weeks time. laugh.gif

I'm very persistent type of person, from banking to telcos. I will be back.
*
did they renew your contract?

I requested to reduce my RM229 100mbps plan to RM129 plan, TM replied me that contract need to renew 24 months even tough my contract already expired more than a year. mad.gif
cyberian
post Sep 13 2018, 02:51 PM

Casual
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Junior Member
491 posts

Joined: Jan 2003
From: Cyberjaya
then i better walk in TM musuem to ask for discount to RM179 with no contract renewal... it just few steps from my office

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