just now call tm centre..base on the tm portal..my account already upgraded to 500mbps..but so far didnt received any sms/email on confirmation of the said service..will push technical team to expediate if possible

then i try to nego if possible to reduce my monthly payment..currently i'm paying RM169 plus sst..based on the conversation..i can downgrade my hypptv package..but contract for hpptv will renewed for 12 month..currently with turbo package is RM60..after downgrade to basic package for RM30..so my monthly payment is RM129+6% sst total RM134.

tm will call me back within 24-48 hours to reconfirm the request.