Update from Maxis:

Maxis will be releasing press statement on Monday noon and its expected to be fibre related announcement. Apparently, their package and pricing will be better than unifi including their future model support structure.

Let’s wait for the official announcement! 😁

Inside info: Apparently TM CEO will be holding press conference on 30th Aug and likely they are gonna revamp their products in line with maxis latest offering.

This post has been edited by Mazda9: Aug 22 2018, 02:03 PM

Same issue here. Can’t login to unifi portal it says credentials incorrect

Im on Unifi 100 MBPS + Ultimate Package + Varnam + Free calls paying RM189 initially. However, I was only charged RM181 instead of RM189 last month.

Last Month, I manage to remove Varnam pack as Ultimate pack has all the channels already with no penalty. My new charges was suppose to be RM159 but I was charged RM136.31 instead.



* Due for turbo upgrade before end of this year.

FYI, My discount is perpetual meaning it will remain till I don't terminate unifi.

This post has been edited by Mazda9: Aug 27 2018, 08:20 PM

Current Package: 100 MBPS + Ultimate Pack + Free Calls = RM136

Im eligible for Turbo upgrade before end of this year. My initial package was RYE.

I removed varnam and my discount remain.

Ah no wonder... Thanks for the clarification.

Same here. I tried explaining to some and they said its to good to be true. Hence, today i officially share my screenshots as my bill after varnam removal was out and discount remained

Trust me the process isnt easy. Hint: I got MCMC involved as well

All this was done before TM CEO announcement on price reduction and turbo announcement.

See my post on V33. I did share I there.

There is no reason for me to complain or swap to other telco. I’m happy with what I’m being offered and will surely remain with Unifi

They contacted me within 48 hours of my Mcmc complaint. As it was a complaint + legal matter involved and I copied the ministry on all my replies as well.

Supposedly Rm159 but as I terminated varnam pack hence that’s why came as rm136 (pro-rated) charges.

Now currently No longer.

Unifi portal not accessible currently.

To those who got upgraded to 800mbps, did TM supply you with their stock router. According to TM insider, the process upgrade to 800 mbps is slow as TM has to make sure you have the compatible router as per their system and then only the will push for the upgrade else you would have to wait a lil longer as TM will provide the router but this is time consuming process and the upgrade process will be delayed.

No worries bro, I’m not relying on TM router as I’m using ASUS RT-AC87U and I’m very happy with it. I’m waiting for my upgrade to 800mbps which is due before end of this year and when Tm check my account, they couldn’t find my router details as it was blank in the system. They ask my the router which I was using and I provided them the details. Then their reply was “ Ini macam, tak payah tunggu sampai Dec 2018 phase 1 upgrade, Kita akan inform turbo team Yang you Guna router sendiri Asus -87U Yang memang Sedia ada boleh support 800 mbps no problem dan kawasan you infrastructure untuk 800mbps pun boleh support”. Kita akan beritahu turbo team as we already have your router information.

He also said, if you depend Tm
To provide you their stock router for 800mbps it will take time and that’s why many haven’t got their 800mbps yet.

[quote=SilentVampire,Aug 29 2018, 05:41 PM]
That is interesting. They seem to be aware that the stock router will not be able to support the 800Mbps. Thank you for the insight. Very good job by the way.

[/quote
Mention not. Sharing is caring.

Mention not sharing is caring.

Usually TM has your router and btu information in their system and when it’s blank (like my case) it’s dangerous as they won’t be able to cater for turbo as they will not want to gamble. I contacted TM to ask them to check In their system on my router details and true enough they didn’t have them. I then told them that I’m using my own router and please update my router information in the system and within 48hours I got a call back
From them acknowledging my information on has been updated and they will inform turbo team to expedite my speed as I don’t need to depend on their hardware.

Call TM support