do we get new router / modem for users who were using 50MB during turbo upgrade? Cuz old router / modem don't support 100MB above.
Unifi Official TM UniFi High Speed Broadband Thread V34, READ 1ST PAGE FOR TURBO SPEED INFO!
Unifi Official TM UniFi High Speed Broadband Thread V34, READ 1ST PAGE FOR TURBO SPEED INFO!
|
|
Aug 17 2018, 11:15 AM
Return to original view | IPv6 | Post
#1
|
![]() ![]() ![]()
Junior Member
355 posts Joined: Sep 2009 From: Kuala Lumpur |
do we get new router / modem for users who were using 50MB during turbo upgrade? Cuz old router / modem don't support 100MB above.
|
|
|
|
|
|
Aug 17 2018, 11:47 AM
Return to original view | IPv6 | Post
#2
|
![]() ![]() ![]()
Junior Member
355 posts Joined: Sep 2009 From: Kuala Lumpur |
QUOTE(one1002 @ Aug 17 2018, 11:21 AM) So I got the email that i'm eligible for the upgrade.. From 30mbps to 300mbps.. Got phone call from tm for "free" upgrade to 50mbps but since I did not reveal my 4-last digit my ic, so the lady said cannot leyyy.. I was like okkk no problem punn haha.. do you mean you still can choose to upgrade to 50mbps for the price of 179? then turbo upgrade it become 500mbps?[attachmentid=9977529] [attachmentid=9977530] [attachmentid=9977535] But my current router tplink ac1200 can handle the speed upgrade of 300mbps? Haven't tested the speed lol.. Always forgot.. |
|
|
Aug 17 2018, 11:49 AM
Return to original view | IPv6 | Post
#3
|
![]() ![]() ![]()
Junior Member
355 posts Joined: Sep 2009 From: Kuala Lumpur |
QUOTE(KaizokuLuffy @ Aug 17 2018, 11:25 AM) This is what i get from TM live chat: So "FREE" upgrade not include "FREE" CPE? damn it tm, I've been supporting their business since streamyx era"There are customers who may require CPE change. Options given are as below: i. Customer can purchase their own RG at any retail outlets ii. Customer can self-collect their RG from selected TM Exchange. CPE is subject to CCP rule1 iii. Customer require truck roll from TM (subject to on site-support charges - RM50). CPE is subject to CCP rule1 1CPE Rule: Customer have an option either to pay for the CPE replacement or refresh their contract" |
|
|
Aug 17 2018, 12:08 PM
Return to original view | IPv6 | Post
#4
|
![]() ![]() ![]()
Junior Member
355 posts Joined: Sep 2009 From: Kuala Lumpur |
QUOTE(one1002 @ Aug 17 2018, 12:01 PM) Don't think so because when the agent called me, i was driving (but using handsfree la) so i can't check the phone number whether legit or scam lol..coz the agent was asking for my ic and all.. i didn't simply give la.. so when call ended, i googled the number then realized legit hahaha.. but truthfully, i don't really need that high speed pun.. only me, wife and 3 year old son at home.. also only at night (weekdays).. weekend also seldom stay at home hahahaha.. I missed the chance to switch to Advance 30 in order to get free upgrade to 50mbps during tm thank you campaign 2017. Cuz there're 7 pax using internet at my home, speed is really matter to us.but was hoping for speed upgrade coz playing ps4 multiplayer games (bf1).. currently paying rm169 (139 + 30).. |
|
Topic ClosedOptions
|
| Change to: | 0.2132sec
1.28
7 queries
GZIP Disabled
Time is now: 27th November 2025 - 07:00 AM |