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Unifi Official TM UniFi High Speed Broadband Thread V34, READ 1ST PAGE FOR TURBO SPEED INFO!
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hannchua
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 Sep 17 2018, 09:54 PM
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Getting Started
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QUOTE(viper83 @ Sep 17 2018, 08:26 PM) Usually ( touch wood) router rarely have prob unless lightning strike.haha Don't play play I tell you... My ASUS RT-AC88U has been sent to kilang 2 times in 2 years. (Luckily 3 years warranty) First time, they couldn't find the problem and gave me a Singapore version RT-AC88U. This 2nd one had 2 ports that died not long after and the 5Ghz band stopped working. They also couldn't find out the problem and sent back an RT-AC5300...  So far the Asus RT-AC5300 is going strong but I now only have 4 ports instead of 8 on the RT-AC88U. But I consider it an upgrade since a 5-port switch wouldn't cost as much as the difference in price of these 2 routers  Conclusion: Warranty is VERY important...  |
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hannchua
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Sep 17 2018, 09:57 PM
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Getting Started
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QUOTE(Zi-Tech @ Sep 17 2018, 09:52 PM) i also try live chat with them yesterday asking why johor bahru still not yet upgraded... but not my luck... maybe need to scare them to change 129 package or give 0 for live chat quality.... Honestly speaking and asking, do they care if we threaten? Because their salary won't get affected though... Rating them zero would probably directly affect them and you will receive a call from them... I saw someone posted he/she rated zero and demanded for the TURBO upgrade and BOOM he got it straight away...  |
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hannchua
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Sep 17 2018, 10:20 PM
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Getting Started
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QUOTE(viper83 @ Sep 17 2018, 10:08 PM) Wow bro, dunno u are unlucky or lucky haha. How's the warranty claim ? Need to wait long for the replacement? How's the ac5300 coverage compared to the ac88u? Unlucky at first then lucky  I was told to wait 3 months but for both times, I only needed to wait for 3 weeks... The AC5300's coverage (Practically for me) is much bigger than the AC88U. With the AC5300 I can play Clash Royale in the further room from the router connected to the 5Ghz bands with no lag as compared to the AC88U which will disconnect me from the 5Ghz band and connect to the 2.4Ghz band, making me lose the game...  |
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hannchua
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Sep 17 2018, 10:25 PM
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Getting Started
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QUOTE(GamerKid @ Sep 17 2018, 10:14 PM) I did this and didn't even get a call, made a report to SKMM straight away. Because I'm paying 329 for 100mbps while others are paying 159/189. I did asked for a discount but they proudly refuse. Are you still under contract? I am, so I didn't ask directly but hinted it very strongly but wasn't offered a discount even at Menara TM (counter 1). Since 30 September is less than 2 weeks away, I think I'll wait and see what Lord Gobind has in store for us |
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hannchua
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Sep 17 2018, 10:28 PM
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Getting Started
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QUOTE(viper83 @ Sep 17 2018, 10:18 PM) Hmm seems like 88u is problem prone I even turn my fan on overnight, yet it still failed me TWICE. Now I am using a laptop cooler for the AC5300 LOL  |
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hannchua
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Sep 17 2018, 10:38 PM
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Getting Started
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QUOTE(blacktubi @ Sep 17 2018, 10:30 PM) What is the failure on your RT-AC88U? My RT-AC68U have been rock solid for years in a hot environment. [U] 1st time: The Internet light turned red and stayed that way forever. Can't access router login page even after resetting it. 2nd time: (Unit from Singapore) Ports 3 & 4 failed. 5Ghz band works for only 5 seconds then no Internet connection. Prior to that, I have been using the stock TM router for 7-8 years and I thought buying one of the best routers would save me a lot of trouble and instead gave me more  |
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