We willing to wait for the turbo..but the time frame given is too vogue..If 1 month u pay extra 100, 10 month (Julai 2019) already RM1000. We as consumer just want an answer from Unifi, so that we can plan either to wait or downgrade to the RM129 package.

What make us mad is
1.Customer service keep ask us to wait but no information given.
2. Old subscriber are not given the priority for the turbo upgrade while they focus on RM129 package to maintain their customer from jump ship to MaXis which they can avoid without their messy management system. Bullshit Random algorithm excuse while they can just change the setting on their end.  
3. Keep saying that they cant check because they dont have the data, then why eligible checking system for the turbo upgrade exist in the first place.   
4. Lagi2 when some forumer say TMpoint can help us submit report for priority upgrade while we waiting like an idiot waiting for bus that will or never come.
5. Those who are not receive turbo email from UNIFI been turbo while those receive still waiting. Then what is the purpose for that email?
6. Different price for the same package. Eg: 100mbps (RM139, RM159, RM179, RM189, RM 229, RM329)

Hi Fruitie, as I share last night, I force them to raise order for me upgrade. I don't even need to walk down to the store and out of the country at the moment.

Order triggered yesterday night and completed this morning.

kekeke. need to give livechat score of zero then wait for them to call you. booom turbo-ed   
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rest assured that we as a customer also has a template ready for copy and paste. lol, when TM uses template to answer my queries, I have my own template until their customer service really speak up and do their work.  

So far the fastest download rate for my Turbo800 was :
Download: 112MB/s
Upload: 35.4MB/s

like my case, on 21 july received email saying i will be turbo between aug - dec 2018 but on 14 sept i went to TM point to change the plan from rm139 30mbps to rm129 100mbps, and somehow at the late evening, i notice i have been turbo-ed to 300mbps. maybe they just awake when we try to change the plan, maybe... lol

previously i have made some noise also via live chat about my turbo but after visit that TM, clerk there said she just forward my change of plan application. i'm lucky man kot.