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Unifi Official TM UniFi High Speed Broadband Thread V34, READ 1ST PAGE FOR TURBO SPEED INFO!

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LeonTan
post Sep 6 2018, 11:08 AM

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QUOTE(shamsay @ Sep 6 2018, 11:05 AM)
is it everyone complaining to TM via Chat right now? TM live chat having problem to loading now..
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my side can but abit slow then usual

need loading few moments sweat.gif
LeonTan
post Sep 6 2018, 11:09 AM

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QUOTE(fruitie @ Sep 6 2018, 11:08 AM)
If they can give me a definite date for my Turbo upgrade, I may consider sticking to my current plan. Unfortunately I'm not informed.
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yes, if they able to give us a date then we happily stick back to current plan but if need us wait till 31st dec 2018 then really geram already bangwall.gif
LeonTan
post Sep 6 2018, 01:56 PM

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QUOTE(Ryan19 @ Sep 6 2018, 01:43 PM)
So many live chat on the turboXD
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I asked before but they wont know when our tubro speed will be upgrade coz is different dept incharge of it sweat.gif
LeonTan
post Sep 6 2018, 06:58 PM

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this package RM129 100Mbps can apply very soon, I expected within 48 hours
LeonTan
post Sep 6 2018, 07:55 PM

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QUOTE(AjkR06 @ Sep 6 2018, 07:20 PM)
It seems that there's no Unifi Lite 10Mbps (for SUBB area) available anymore in TM Website. I tried to check the coverage for SUBB area, and it just hang there, nothing showed. While, for Non-Subb area, it shows Streamyx plan. Any update about SUBB plan?
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try to access tomorrow or next 2 days as live chat and tm website seems quite slow once the news out to public
LeonTan
post Sep 6 2018, 08:07 PM

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QUOTE(Max2006 @ Sep 6 2018, 08:01 PM)
My current unifi package is 50Mbps + Unifi TV = RM179.

Can I just go ask them to change my plan to this new RM129 plan? Considering this is an upgrade for me with cheaper price!

Meanwhile I am eligible for the turbo upgrade.

Should I wait for the turbo speed, or should I just give up and go for the Rm129 package? Dilemma here....anyone is in the same boat with me? LOL....
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I changed my previous plan 30Mbps RM200++ to Rm139 30Mbps but I didnt bother to downgrade to RM129 100Mbps because only RM10 difference got setupbox and get free upgrade to 300mbps soon hmm.gif

RM179 500Mbps vs RM129 100Mbos (no stb)

if you got extra budget then just stay to current package but if you want cut expenses then go for RM129 100mbps
LeonTan
post Sep 7 2018, 01:36 PM

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it seems able to process Rm129 100mbps already hmm.gif
LeonTan
post Sep 7 2018, 01:55 PM

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QUOTE(sl3ge @ Sep 7 2018, 01:49 PM)
i have a question.
if streamyx 4mbps RM120, previously on july they say in future will upgrade to unifi turbo until what speed?
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depends on your area/tech capability

if UNIFI HSBB, no problem with that but for UNIFI Lite SUBB then might have some problem

for your case, really have to wait technical team to check first then only able to give more accurate answers
LeonTan
post Sep 7 2018, 02:12 PM

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QUOTE(westlife @ Sep 7 2018, 01:06 PM)
only got two products to choose now.  tongue.gif

[attachmentid=10014215]
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yup, very soon RM139 30Mbps not longer in market anymore devil.gif
LeonTan
post Sep 7 2018, 02:13 PM

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QUOTE(ldragon @ Sep 7 2018, 01:59 PM)
sl3ge Currently the best deal is 50Mbps RM99/month. have to wait for official TM announcement.
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not only 50Mbps, I think 30Mbps also will have changes as not all place can support 50mbps/100Mbps

if the place cannot support 100Mbps then 50Mbps also might not able to support


LeonTan
post Sep 11 2018, 12:52 PM

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QUOTE(Morning_Star @ Sep 11 2018, 12:32 PM)
Currently on 100 MBps @ RM239
Do not need turbo.
T get new package for RM129, do I need to terminate current account and apply as new account ?
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Just walkin to tmpoint and they able to help you
LeonTan
post Sep 11 2018, 02:36 PM

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QUOTE(Alex9182 @ Sep 11 2018, 02:23 PM)
pls show how to do it, my SSID got "@unifi" outside the box. (pls see attached capture)
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yup, since quite a long time new routers SSID is already coded with @unifi already
LeonTan
post Sep 11 2018, 07:34 PM

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QUOTE(nimbus kayano @ Sep 11 2018, 07:24 PM)
Thanks for the reply.

I know there are different pricing for package for 100Mbps before the Turbo..
Right now what is the cheapest package anyone has got for 100Mbps? Doesn’t matter if without Hypp Tv.. is it RM159?
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lowest is 100Mbps RM129 is without STB (choose Ruby, aneka, varnam), 100Mbps RM159 comes with STB (ultimate pack)

30Mbps RM139/50Mbps RM199 is requested by TM to stop immediately but some customers still want this so still have way to apply these packages
LeonTan
post Sep 11 2018, 07:35 PM

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QUOTE(lansi_raju @ Sep 11 2018, 07:30 PM)
Finally got my 500mbps turbo'ed!!! area bkt tinggi 2...

Order modified on 4:41pm 11/9...login check account on 730pm..

time to research for router
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wow, nice

your account how many years already?
LeonTan
post Sep 11 2018, 07:45 PM

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» Click to show Spoiler - click again to hide... «


wow, nice explanation

QUOTE(lansi_raju @ Sep 11 2018, 07:38 PM)
i got my 1st unifi as OKU package 20mbps on 2014. then I got upgraded to 50mbps Oct 2016 for the thank you surprise...

summary, at least 3 years, no more than 5 yrs
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mine just 10 months old hmm.gif
LeonTan
post Sep 11 2018, 07:52 PM

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QUOTE(5p3ak @ Sep 11 2018, 07:51 PM)
for 30Mbps RM139 eventually later 2 years will revert to RM179? unsure.gif
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yup, I also just change my package to 139 30mbps then after 2 years I will change package again laugh.gif
LeonTan
post Sep 12 2018, 05:21 PM

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QUOTE(lipas @ Sep 12 2018, 05:16 PM)
My store of Unifi since 2013

Currently I have Unifi Pro 100Mbps (RYE2017) with standard RM219/month (RM189 + RM30)
I got my promotion upgrade from 30Mbps to 100Mbps at April 2018 for additional RM20

Kepong area, still yet to saw "TURBO"...... vmad.gif

My equipment are as below and long ago I am ready for it
user posted image

and

user posted image
Please lah show me 800Mbps TURBO!!!! rclxm9.gif
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hui yoh, seems your really ready for the turbo speed laugh.gif

I am still thinking when to buy a new router hmm.gif
LeonTan
post Sep 14 2018, 10:59 AM

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ya, mostly the cable might help the speed

I am waiting TM to upgrade my speed then I will change all the cables to cat6
LeonTan
post Sep 14 2018, 11:09 AM

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QUOTE(cho @ Sep 14 2018, 11:03 AM)
Hi @LeonTan,

Can we do the upgrade from 30Mbps to 100Mbps with you only? Lazy to go to TM..  sweat.gif
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sorry bro, must walkin to TMpoint sweat.gif
LeonTan
post Sep 14 2018, 11:18 AM

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QUOTE(pisces1529 @ Sep 14 2018, 11:15 AM)
Live chat agent not very helpful, my order created since 1pm yesterday but refuse to help me and insist me wait until 5pm without further checking.  doh.gif  doh.gif
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because they might not have the access to change the plan for you

normally I suggest to walk-in to TMpoint, mostly you can get the direct answers from them

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