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Unifi Official TM UniFi High Speed Broadband Thread V34, READ 1ST PAGE FOR TURBO SPEED INFO!

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JohnLai
post Sep 13 2018, 10:42 PM

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QUOTE(StuartLee2015 @ Sep 13 2018, 10:40 PM)
I see, Time to live Chat with TM to make an appointment.
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Good luck with your endeavour..........

JohnLai
post Sep 13 2018, 10:54 PM

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QUOTE(StuartLee2015 @ Sep 13 2018, 10:51 PM)
just to confirm one thing,,
About the BTU, by directly connect BTU > Cat5e > PC Lan port, it shows no Internet Access on Ipv4 and Ipv6 , is it supposed to be like that ?

I connect on LAN1 port of 1240G. ...
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Yes. The BTU is operating in 'Bridge' mode.
Really 100Mbps LAN link speed? sweat.gif


You don't have laptop with gigabit LAN port?
If the cable (Your new CAT5e cable) is connected from RGX4400 WAN* port to PC Lan port, does it link at 1Gbps? hmm.gif (Just to check if the cable has problem......subpar cable tends......you know)

This post has been edited by JohnLai: Sep 13 2018, 10:56 PM
JohnLai
post Sep 13 2018, 11:00 PM

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QUOTE(StuartLee2015 @ Sep 13 2018, 10:58 PM)
Mine's desktop PC, self build. the Cable is new and never used, and it comes with the HyppTV box back when i first register Unifi.
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Test faster.

If the link speed between RGX4400 WAN port with your PC using CAT5e is 1Gbps, it means BTU is the culprit and you have no choice but to contact TM..
JohnLai
post Sep 13 2018, 11:14 PM

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QUOTE(StuartLee2015 @ Sep 13 2018, 11:07 PM)
RGX4400 ---- Cat5e ---- PC lan port.

does this BTU affect the wireless speed of the RGX4400?
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-.- BTU problem it is.........Go make a complaint to TM, seem like your BTU port is configured at FE 100Mbps instead of 1Gbps.

For your second question, not really.
In theory, with 5Ghz 802.11AC 80Mhz channel width bottlenecked by 100Mbps FE port, you should get around 90Mbps down+upload for your 500Mbps turbo package.


For a proper speedtest between your RGX4400 and your j7 pro smartphone, I would propose using Iperf, but you are not a technical person.
JohnLai
post Sep 13 2018, 11:19 PM

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QUOTE(StuartLee2015 @ Sep 13 2018, 11:14 PM)
Specs say it's AC Capable, and have dual-band. if i place my phone on the router's top, i get 100% Strength, if i lift it up, it will drop to 20% and further down the further i away . My Samsung TAB S3 is the same too.
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That why I said your luck sucks. I personally think your RGX4400 wifi antenna is loose (not properly soldered or patch antenna has defect) or wifi chip has issue too.

Since you has 2 phones with 802.11ac and still get that weak signal at 3 meters, so the probability of faulty two phones is unlikely
JohnLai
post Sep 13 2018, 11:22 PM

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QUOTE(cpt7 @ Sep 13 2018, 11:12 PM)
the same thing happens to me.. I240G-P is detected as 100mbps by asus rt-ac68u..

[attachmentid=10019808]
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QUOTE(StuartLee2015 @ Sep 13 2018, 11:14 PM)
Specs say it's AC Capable, and have dual-band. if i place my phone on the router's top, i get 100% Strength, if i lift it up, it will drop to 20% and further down the further i away . My Samsung TAB S3 is the same too.
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As cpt7 mentioned, your I240G is "T" or "P" variant?
hmm.gif
EDIT: Take a look on the sticker under the BTU/ONU.

QUOTE(hobbes1001 @ Sep 13 2018, 11:13 PM)
Finally figured what was wrong. I turn off QOS and this happened
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NAT Boost / NAT Acceleration / Cut Through Forwarding / Fast Track will be disabled if QOS is enabled.

This post has been edited by JohnLai: Sep 13 2018, 11:22 PM
JohnLai
post Sep 13 2018, 11:39 PM

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QUOTE(StuartLee2015 @ Sep 13 2018, 11:31 PM)
it's T variant...
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Well, guess the variant doesn't matter.... hmm.gif

My condolences.... console.gif
JohnLai
post Sep 13 2018, 11:46 PM

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QUOTE(StuartLee2015 @ Sep 13 2018, 11:43 PM)
no no it's okay, i don't know the variant or what it differences is...

So i tried many speed test over the phone, pc and tab

I can't get about the same speed as LAN, eg: 70+ Mbps

I tap on the SSID on my phone, it shows 72 Mbps, when i speed test it, it max about 27 Mbps...

you know what's wrong?

- Router is already RGX4400
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72Mbps? This is 802.11N speed at 20Mhz channel width, SGI 400ns and 64-QAM 5/6. I thought you are connecting using 802.11AC? confused.gif

27Mbps is about right with that link speed given your neighbourhood busy 2.4Ghz hotspots.
JohnLai
post Sep 13 2018, 11:51 PM

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QUOTE(StuartLee2015 @ Sep 13 2018, 11:50 PM)
I can't connect to 5Ghz if i went back into my room. So all left is 2.4GHz.

will the speed improve when i get DIR878 over 2.4Ghz...?
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Yes.
JohnLai
post Sep 14 2018, 12:18 AM

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QUOTE(wilson1stop @ Sep 14 2018, 12:06 AM)
WOW, you still helping him even so many days? Thought you throw towel lio?

Actually he only need hire a PC guy from a shop, then extend fiber cable from socket to CENTER of his house, then get a new ROUTER to cover whole house with wifi 5Ghz. (Of course using CAT6 cable connecting BTU-Router.)

Apparently he don't understand what's we talking about, and UNABLE to do it himself too.
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I noticed the guy is stingy as hell........ moneyflies.gif ....there are probably high end router aside from 878 when he visited the shop, but once he saw the price, he got shocking.gif ......


shakehead.gif
JohnLai
post Sep 14 2018, 12:27 AM

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QUOTE(wilson1stop @ Sep 14 2018, 12:20 AM)
blink.gif  blink.gif
How come TM gave him so ADVANCED BTU then? Refurbished ke?
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Advanced as in what? confused.gif

The hardware specification is more or less same with Nokia and Alcatel-Lucent ONU.
JohnLai
post Sep 14 2018, 12:35 AM

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QUOTE(wilson1stop @ Sep 14 2018, 12:32 AM)
you try google and check those pics...
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confused.gif
Different casing only?
What seem to be advanced about it? lol.gif
JohnLai
post Sep 14 2018, 12:48 AM

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QUOTE(StuartLee2015 @ Sep 14 2018, 12:39 AM)
So now i am chatting with LiveChat TM to ask to configure the BTU to 1.0Gbps from 100.0MBps, she says reset port, does that work?
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Technically it could work.....however....read below..

QUOTE(jusbella @ Sep 14 2018, 12:43 AM)
No, the btu must reconfigure to 1gbps.

Anyway u may test, once they reset your port, your modem will restart, then u try plug in cat5e cable direct to your Lan port see whether you getting 1gbps connection speed or not.
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Based on the OLT manual, TM can remotely configure the BTU port to 1Gbps. Problem is.......whether the LiveChat agent know how to set it or not.......is another story. lol.gif
JohnLai
post Sep 14 2018, 12:55 AM

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QUOTE(fruitie @ Sep 14 2018, 12:50 AM)
Can I get at least 500Mbps with my Huawei WS880? WiFi is priority because all of our devices are connected via WiFi.

I don't think I'm hoping it will reach 800Mbps though.. If it does then it's great.

Last I read it may support 800Mbps too but now I have a doubt. hmm.gif
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I can't believe Fruitie is asking this type of question. bangwall.gif


Huawei WS880 has 3x3:3 configuration. For 802.11AC, it means 1300Mbps. Factor in protocol overhead etc 1300 x 0.6 = 780Mbps.

Now, here the problem, does your devices have 3x3:3 configuration too? hmm.gif
JohnLai
post Sep 14 2018, 12:58 AM

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QUOTE(blacktubi @ Sep 14 2018, 12:56 AM)
Being AC1750 doesn't make it more radioactive than a N300 Wireless router. It is about spectrum efficiency.

802.11ax will be even better. smile.gif
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AX even worst, behind a wooden wall = straight away no signal or very weak signal laugh.gif
JohnLai
post Sep 14 2018, 01:02 AM

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QUOTE(fruitie @ Sep 14 2018, 12:59 AM)
laugh.gif I must be sleepy now. laugh.gif
How on earth I'm still expecting the WiFi to spike more than 500Mbps. My apologies. blush.gif
Then I will need to check out the cables I have at home, I recalled we had a few Cat 5e at home, maybe I should grab some from office.

K, spoonfeed me. Itu 3*3:3 configuration, must be super high end stuff right?

The highest end devices I have are my mobile phone LG V30+ and Lenovo X1 Carbon which is my company's laptop.
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LG V30+ and Lenovo X1 Carbon = 866Mbps with a 2 x 2 MU-MIMO ----> Best you can get is around 400Mbps and lower.

JohnLai
post Sep 14 2018, 01:04 AM

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QUOTE(StuartLee2015 @ Sep 14 2018, 01:01 AM)
Update:

Alcatel Lucent 1240G got 1.0Gbps now.
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Now then...time to test via PC LAN first.....

Then 5ghz 802.11AC 80mhz channel width on your phone.



Oh ya, use the speedtest apps on your android phone, change the server, type in "Kuala Lumpur" and press "Telekom Malaysia"
If you use web browser on your phone....the webkit or webview component is bottlenecked by your phone weak CPU.
JohnLai
post Sep 14 2018, 01:06 AM

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QUOTE(fruitie @ Sep 14 2018, 01:04 AM)
Aww. Sad to see this. I reckon if I plug in LAN cable (of course Cat 5e and above) to my laptop should max out the speed of around 800Mbps?
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Correct. nod.gif

JohnLai
post Sep 14 2018, 01:11 AM

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QUOTE(fruitie @ Sep 14 2018, 01:08 AM)
OK, then I can syok sendiri when I go back home once it's Turbo-ed.
Sadly speaking none of our devices at home can fully utilize the Turbo-ed speed, maybe my sister will downgrade back to 100Mbps. sweat.gif
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Technically any low end device with 802.11AC 1x1:1 configuration can have link speed (PHY) of 433Mbps at 5ghz band 80Mhz channel width. Effective speed (MAC) would be 260Mbps........this is best case scenario with good signal reception.

So...downgrade to 300Mbps instead? hmm.gif
JohnLai
post Sep 14 2018, 01:14 AM

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QUOTE(blacktubi @ Sep 14 2018, 01:10 AM)
You mixed up AX and AD.
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Opps, uncle read too fast. tongue.gif


QUOTE(StuartLee2015 @ Sep 14 2018, 01:11 AM)
I just speedtest on 2.4Ghz , cannot get past 30Mbps, sometimes 3Mbps. I used the Speedtest android app.
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Dude....PC LAN result first....if PC LAN result is turbo-ed, you can buy new router immediately to solve your wifi problem.

Your RGX4400 probably faulty. Impossible for 3 meter distance using 5ghz signal is -70dbm.

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