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> Cancel booking unit, Need to pay rm 500 for the cancellation

Jszeon
post Aug 11 2018, 09:25 PM, updated 2w ago

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All sifu,
Today went to quartz showroom to checked the latest package and i have placed a booking deposit as i really liked the unit that i booked. However, the sales agent informed me that due to their system delayed, the unit was taken by other buyers right after i placed my booking deposit and otw home.
I was pissed and want to cancel it. But he said the developer will still charge me RM 500 for the cancellation. Is there anyway i can do waive this RM 500?
matrix88
post Aug 11 2018, 09:38 PM

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your booking didnt take place hence your refund should be in full!!!!!
victorian
post Aug 11 2018, 09:54 PM

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You didn’t even get a unit why need to pay cancellation fee? Talk to them nicely and if they won’t refund lodge a complain with KPDNKK they sure refund you one
Jszeon
post Aug 11 2018, 10:09 PM

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Thank you both dai gor...
Quang1819
post Aug 12 2018, 12:55 AM

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Their system delayed its already their fault, now still wanna charge you? Lol

Take back that money whatever they say, this sort of case is mostly that unethical agent is trying to cheat your money
chongmelvin2238
post Aug 12 2018, 08:56 AM

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How to define cancel booking when ur booking didn’t go through?
tnang
post Aug 12 2018, 09:42 AM

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QUOTE(Jszeon @ Aug 11 2018, 09:25 PM)
All sifu,
Today went to quartz showroom to checked the latest package and i have placed a booking deposit as i really liked the unit that i booked. However, the sales agent informed me that due to their system delayed, the unit was taken by other buyers right after i placed my booking deposit and otw home.
I was pissed and want to cancel it. But he said the developer will still charge me RM 500 for the cancellation. Is there anyway i can do waive this RM 500?
*
Happen to me before double booking. Full refund without any question and say sorry to me.

If they want to charge insist of same unit. See how the can resolve the problem.
tikusniaga
post Aug 12 2018, 09:52 AM

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Take charge.

Insist on the unit.

You must pretend you do not want to cancel.

If unable to get unit you booked, ask for compensation.
gugukrez
post Aug 12 2018, 09:58 AM

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If the scenario is..

First you booked the Unit XX-XX-XX..

and sales man saiid system delayed and unit is taken..

by law... yes u can take back the booking without being charge..
VanDriverRocks
post Aug 12 2018, 09:59 AM

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3rd rate agent.. just talk to developer directly.. no need go to agent.. as the agent already is a minus marks..

yes.. you can take back your deposit if the unit u pick is already being picked..
Andy Lau6235
post Aug 12 2018, 11:00 AM

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This is similar to double booking, as so you can revert to developer then that agent sure kena fuxk 99.

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