Aug 13 2018, 02:52 PM
QUOTE(MeToo @ Aug 13 2018, 02:48 PM)
Q3. WHAT DOES SAMSUNG PROTECTION PLUS COVER?
A3. Samsung Protection Plus covers:
(1) One-year warranty extension (increasing the warranty period to a total of 2 years) excluding accessories such as battery, adaptor, cable, earphone etc.
(1) One screen crack repair due to unexpected and unintentional events during the warranty period, with no traces of water or fire damage found upon our certified technicians’ discretion.
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My Experience, I dropped my Note 5, screen cracked, phone cannot start.
We service centre, they come back... "Oh, your phone got water damage", this phone never went into water, was workign perfectly well UNTIL i dropped it. So now they claim is water damage.... go figure.
So screw the Samsung warranty...
That's messed up dude. Which service center was this?A3. Samsung Protection Plus covers:
(1) One-year warranty extension (increasing the warranty period to a total of 2 years) excluding accessories such as battery, adaptor, cable, earphone etc.
(1) One screen crack repair due to unexpected and unintentional events during the warranty period, with no traces of water or fire damage found upon our certified technicians’ discretion.
------------------
My Experience, I dropped my Note 5, screen cracked, phone cannot start.
We service centre, they come back... "Oh, your phone got water damage", this phone never went into water, was workign perfectly well UNTIL i dropped it. So now they claim is water damage.... go figure.
So screw the Samsung warranty...
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