QUOTE(Tigerr @ Jul 31 2018, 10:45 PM)
Uber n grab have offered an alternative to the riders to change their transportation pattern. Before Uber n grab, only taxi available, how many riders are willing to take taxi unless they have no other better alternative. For short distance, many riders rather choose to walk instead of taking the taxi quoting rm20 for a short ride.
Because of the emergence of Uber n grab, many people willing to take up ehailing due to convinience of smart phone n more affordable fare rather than i called it cheap. The behaviour of riders has changed slowly n now sikit sikit want to take cab or ehailing.
If one day ehailing becomes like taxi, hard to get n price is not that affordable anymore, riders behaviour might change especially got other alternative.
Riders needs the drivers n drivers need ridets to co-exist. Only a win win situation can ensure this business can go longer
U all still don't understand why the cheap fare exist in the first place, it was Uber and Grab cutting throat each other to gain market share, u think Uber driver want to drive u 75km for that pathetic low fare after commission, think twice about that, and that is why the major shift of Uber driver hop to Grab while Grab giving lots of incentive back then. The balance u mention is long gone when Uber keep cutting its fare, without surge or boost, Uber earning for driver is just pathetic low without those. Uber is subsidizing a lot by giving out incentive and boost back then before the sell out.
Fare increase - Yes
Rewards point reduce - Yes
Push u to use Grabpay to earn more grab points - Yes
U still naive think that low fare subsidize to customer will forever exist in your life? they are not charity organization, they are profit seeking company to earn something from u, be it now or future, now u can see why they keep promote their grabpay after they become no.1. Their motive is to push their e-wallet become leader in SEA and become another version of alipay or wechatpay. Once they set foot in this huge eco-system, they have bargaining power to negotiate with all the merchant and customer, then start to earn something from u. After all i still see Grab as a technology Company and eat up chunk of market share for taxi industry.