Lazada Discussion V29 | #WorkingOnBetterHastag, #DailyFlashSale #NoMoarVouchers
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 Aug 10 2018, 04:49 PM
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#1
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Junior Member
278 posts Joined: May 2018 
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I bought two different item from same shopee seller(overseas), they send only one item(I think no stock), can get refund for the other item or need to refund all items? Anyone face this issue before?
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Aug 11 2018, 09:29 PM
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#2
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Junior Member
278 posts Joined: May 2018
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QUOTE(BenYeeHua @ Aug 11 2018, 07:54 PM) But the price drop? old price counted shipping one, you compare to shopee price you can see this. Now they standardised, so shipping cost cannot be discounted by voucher. Shopee also reduce free shipping liao change to that voucher system, later sure reduce the voucher given out. You notice they are becoming more like lelong, no free shipping and seller based discount vouchers, cause that is the only sustainable business model.I has added the Ugreen cat6 cable into wishlist, it dropped from RM 25.23 to RM 19.81(-RM 5.42), but charge shipping fees RM 4.90, so it is cheaper? So far the shorter cable is cheaper, while the longer cable is expensive for RM 0.05, after calculate the shipping fees, sound correct as heavier one should be expensive. Or it is just happen to Ugreen that modify the price, not other seller?  As I don't add other overseas products by other seller, I hope someone that added the wishlist can verify for this.   |
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Aug 25 2018, 12:45 PM
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#3
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Junior Member
278 posts Joined: May 2018
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What are the terms and conditions for the cashback lazada wallet top up? Cannot use voucher and shopback?
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Sep 27 2018, 09:09 PM
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#4
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Junior Member
278 posts Joined: May 2018
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Can get wallet cashback if use shopback?
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Oct 1 2018, 02:11 PM
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#5
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Junior Member
278 posts Joined: May 2018
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I need to return item, they send me wrong shirt. Do I just put it back in the package it came in and tape it?
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Oct 1 2018, 03:31 PM
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#6
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Junior Member
278 posts Joined: May 2018
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QUOTE(shirohamada @ Oct 1 2018, 03:05 PM) yes Hi go any post office will do? Will they charge me? |
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Oct 1 2018, 03:46 PM
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#7
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Junior Member
278 posts Joined: May 2018
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thanks
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Oct 2 2018, 01:34 PM
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#8
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Junior Member
278 posts Joined: May 2018
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My item status stuck at processing, cannot request for return lol. Must wait how long?
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Oct 2 2018, 02:33 PM
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#9
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Junior Member
278 posts Joined: May 2018
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QUOTE(HMMaster @ Oct 2 2018, 02:23 PM) contact CS already? Ya yesterday they say wait.QUOTE(WaCKy-Angel @ Oct 2 2018, 02:27 PM) lucky if stucked at processing u ownself can cancel and will get refund very fast. I received my item(but wrong item), seller can block request right? I chat with seller and cs already.mine passed to ninjavan status failed 4 times now waiting to return to sender. ordered date 03 Aug till now havent settle |
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Oct 5 2018, 02:40 PM
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#10
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Junior Member
278 posts Joined: May 2018
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My item still cannot return, status stuck at processing cannot cancel also and now it's weekend nobody work. Maybe next week...
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Oct 5 2018, 05:16 PM
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#11
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Junior Member
278 posts Joined: May 2018
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QUOTE(voncrane @ Oct 5 2018, 03:05 PM) Err, my 5 years old Galaxy Note 3 begs to differ.. How to initiate return from live chat? My item stuck at processing cannot click return under my orders, I live chat them two days ago they say send to other department to check but no reply yet... .. Yours, was a lemon unit.. Should have sent it back again and demanded they change everything, even if they can't give another new phone. Especially as glue leaking everwhere, dunno how much internal damage. Ask nicely of course.. Nope, they are working today.. I initiated an item return from live chat earlier today and even got a return phone call from the CS an hour later to confirm all is as is.. Excellente! Just type 'livechat', this forces a switch (when available) from bot to human. So far, never failed me.. edit: I asked again, the cs say have to wait, they already submitted. I guess I just wait monday, courier close anyway tomorrow.  This post has been edited by paradiseisland8: Oct 5 2018, 05:22 PM |
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Oct 5 2018, 06:07 PM
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#12
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Junior Member
278 posts Joined: May 2018
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QUOTE(cofin @ Oct 5 2018, 03:31 PM) I dont know lazada bait people buy more stuff or really error ... I think is Wallet cashback. I got same before is top up cashback.Suddenly say got item purchase refund then the credit into wallet ...... I did not purchase anything pun |
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Oct 6 2018, 03:42 PM
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#13
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Junior Member
278 posts Joined: May 2018
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just press no when it asks did it help then you will get live agent link.
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Oct 8 2018, 02:15 PM
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#14
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Junior Member
278 posts Joined: May 2018
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Wow I don't need to return my item, can keep it, got an email refund approved(not yet received). You guys weren't exaggerating about Lazada's great return policy.
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Oct 22 2018, 02:35 PM
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#15
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Junior Member
278 posts Joined: May 2018
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dove shower gel all no stock...
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Oct 22 2018, 03:30 PM
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#16
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Junior Member
278 posts Joined: May 2018
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QUOTE(Ramses_II @ Oct 22 2018, 02:47 PM) Shopee 11.11 is coming soon. Lazada could strikes back? The empire strikes back. Free shipping rm 11, their server gonna crash lagi? |
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Nov 5 2018, 03:39 PM
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#17
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Junior Member
278 posts Joined: May 2018
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For the cimb lazada prepaid card, do you have to pay the RM25 annual credit card charge?
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Jan 14 2019, 05:25 PM
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#18
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Junior Member
278 posts Joined: May 2018
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hi anyone tried those cheap oppo/vivo/honor headphone on slash? Are they comfortable, sound ok(not fussy)? My iphone headphone broke.
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