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> Lazada Discussion V29 | #WorkingOnBetterHastag, #DailyFlashSale #NoMoarVouchers

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Kelv
post Sep 12 2018, 10:00 AM

Be kind to animals
*******
Senior Member
3,988 posts

Joined: Apr 2005
From: KL


Anyone encounter problem when topping up their Laz wallet?
"Top up request failed. Sorry, system is unable to process your request due to security reasons. Please try again or contact customer service."

Contacted their live chat, officer unable to provide any solution.
Kelv
post Sep 12 2018, 01:33 PM

Be kind to animals
*******
Senior Member
3,988 posts

Joined: Apr 2005
From: KL


QUOTE(sms2u @ Sep 12 2018, 11:16 AM)
Lazada ban u from using their wallet and u will no able to avoid this problem no matter what.

Report to CS totally cannot help. Cos CS also do not know what happen to your case

It might be few factors below.

You created too many lazada account
You use same card in more than 1 lazada account.
*
Nope. Only 1 account. And only 1 card.

I tried top up RM170. Failed.
I top up RM150, and RM20 separately. Success tongue.gif

Kelv
post Sep 12 2018, 04:38 PM

Be kind to animals
*******
Senior Member
3,988 posts

Joined: Apr 2005
From: KL


QUOTE(wo0ho0o @ Sep 12 2018, 02:10 PM)
Lol to many dupe rclxms.gif
*
Not really. I only have one account. Refer to my post earlier, I manage to top up by splitting the intended amount.
Hope this info can help if anyone face similar problem.
Kelv
post Apr 7 2019, 10:22 PM

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Deleted

This post has been edited by Kelv: Apr 7 2019, 10:23 PM

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