QUOTE(Xnet @ Sep 28 2018, 08:06 PM)
Why bother with warranty then?
because they don't want to fix it?
Lazada Discussion V29 | #WorkingOnBetterHastag, #DailyFlashSale #NoMoarVouchers
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 Sep 28 2018, 08:12 PM
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Senior Member
944 posts Joined: Jan 2007 
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Sep 28 2018, 08:58 PM
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Senior Member
944 posts Joined: Jan 2007
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QUOTE(schneck @ Sep 28 2018, 08:53 PM) my earphone the left side no come out audio huehue.try to pull pull maybe got wire tangled but no result  also edifier malaysia being lazy not double check the recipient address even after i transfer the fund to them and they u-turn said we refund you and you self collect la lansi cam gangster you probably can't fix it since so small. only buy their bookshelf speakers. earphone, no thanks. |
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Sep 28 2018, 09:04 PM
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Senior Member
1,862 posts Joined: May 2013
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QUOTE(schneck @ Sep 28 2018, 09:00 PM) yalo buy 2 different earphone Pls do and would like to know them squirm like worm on tarboth got the same problem  can i lapor to kdnpkk? |
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Sep 28 2018, 09:16 PM
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Senior Member
1,862 posts Joined: May 2013
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QUOTE(schneck @ Sep 28 2018, 09:09 PM) hahaha they also mentioned briefly to stopped threatening them waffak That to me is a challenge that need to be accepted. in the lazada message  so easily triggered PM me link I will also whack them kaw kaw |
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Sep 28 2018, 10:08 PM
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Senior Member
739 posts Joined: Apr 2014
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QUOTE(schneck @ Sep 28 2018, 09:24 PM) link? succesfull RMA unit need customer to pay the shipping? Lel edifieryou mean the item i bought from them that currently got no audio coming from the left and right side earpiece https://www.lazada.com.my/-i107729598-s1097...lFlag=true&mp=1 https://www.lazada.com.my/27198558.html?spm....6fea49fb8rCLTl also just got reply from them "you can arrange your own courier agent come to pick up the earphones yourself." wtf i already pay the shipping fee now they want to u-turn |
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Sep 28 2018, 10:59 PM
Show posts by this member only | IPv6 | Post
#3866
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Newbie
10 posts Joined: Feb 2017
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ouch ... im getting this error everywhere now whenever i try to place order using promo code
"Sorry, something went wrong on your order. Please contact customer service to address the issue." |
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Sep 28 2018, 11:36 PM
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Senior Member
944 posts Joined: Jan 2007
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QUOTE(schneck @ Sep 28 2018, 09:00 PM) yalo buy 2 different earphone i would stop at 1.both got the same problem can i lapor to kdnpkk? should just went with xiaomi piston |
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Sep 29 2018, 08:05 AM
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Senior Member
1,128 posts Joined: Jan 2003
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Darn Too trigger happy. Over bought a phone. Now need to return within 14 days ...
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Sep 29 2018, 02:13 PM
Show posts by this member only | IPv6 | Post
#3869
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Senior Member
4,349 posts Joined: Mar 2005 From: Johor Bahru, Malaysia 
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QUOTE(schneck @ Sep 29 2018, 11:27 AM) Guys what does this mean means that seller will pass it to fowarder on monday ."We will courier your earphone on Monday"? This is the result after lengthy exchanges between me and edifier Malaysia regarding warranty claim. as for how long it will take to reach you is become fowarders business and no longer their concern,  |
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Sep 29 2018, 02:28 PM
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Senior Member
2,294 posts Joined: Sep 2009
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Damn miss the Ecopia flash sale
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Sep 29 2018, 11:02 PM
Show posts by this member only | IPv6 | Post
#3871
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Senior Member
1,705 posts Joined: Jan 2003 From: Sepang - Putrajaya - Cyberjaya 
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Sorry voucher have to ask..
Bought 2 glitch price item.. Then lajada cancel.. got refund back at wallet.. Email asklaz about the cancellation.. cs call explain the cancellation, then i ask for compensation.. He callback the next day, offering sorry voucher rm10. Then ask to fill in the feedback email.. i just give good feedback |
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Sep 29 2018, 11:18 PM
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Junior Member
425 posts Joined: Oct 2009
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QUOTE(Max @ Sep 29 2018, 11:02 PM) Sorry voucher have to ask.. Still got glitch nowadays? Why never share out?Bought 2 glitch price item.. Then lajada cancel.. got refund back at wallet.. Email asklaz about the cancellation.. cs call explain the cancellation, then i ask for compensation.. He callback the next day, offering sorry voucher rm10. Then ask to fill in the feedback email.. i just give good feedback |
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Sep 29 2018, 11:58 PM
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All Stars
13,484 posts Joined: Jan 2012
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QUOTE(lukeroku @ Sep 28 2018, 10:08 PM) succesfull RMA unit need customer to pay the shipping? Lel edifier RMA need to go there to submit and then collect one la. Standard practice what. Unless you're outstation buyers, maybe can negotiate a deal with them to deliver at your own expenses. |
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Sep 30 2018, 12:17 AM
Show posts by this member only | IPv6 | Post
#3874
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Senior Member
739 posts Joined: Apr 2014
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QUOTE(andrekua2 @ Sep 29 2018, 11:58 PM) RMA need to go there to submit and then collect one la. Standard practice what. Unless you're outstation buyers, maybe can negotiate a deal with them to deliver at your own expenses. sorry dunno coz I never deal with edifier |
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Sep 30 2018, 12:18 AM
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All Stars
13,484 posts Joined: Jan 2012
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QUOTE(lukeroku @ Sep 30 2018, 12:17 AM) sorry dunno coz I never deal with edifier Not only edifier. Everywhere also same. You go RMA your phone, they got send your phone back?RMA is different from return. Are you talking about RMA aka warranty claims or return aka refund? This post has been edited by andrekua2: Sep 30 2018, 12:20 AM |
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Sep 30 2018, 12:24 AM
Show posts by this member only | IPv6 | Post
#3876
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Senior Member
739 posts Joined: Apr 2014
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QUOTE(andrekua2 @ Sep 30 2018, 12:18 AM) Not only edifier. Everywhere also same. You go RMA your phone, they got send your phone back? Huh? My exp with WD, HP printer, targus all they sent to me FOC once RMA approved..even ship from Viet, SG Edifier earphone same level with phone ka? cheap item maa |
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Sep 30 2018, 12:48 AM
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All Stars
13,484 posts Joined: Jan 2012
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QUOTE(lukeroku @ Sep 30 2018, 12:24 AM) Huh? My exp with WD, HP printer, targus all they sent to me FOC once RMA approved..even ship from Viet, SG All IT products RMA are like that what. I know hdd manufacturers used to deal direct with end users but even that also require you to ship it to them at your own cost isnt it? I RMA motherboards, monitor, speaker, hdd, lightning arrestor all also specify self collect one, where got FOC delivery to your doorstep?Edifier earphone same level with phone ka? cheap item maa |
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Sep 30 2018, 11:08 AM
Show posts by this member only | IPv6 | Post
#3878
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Senior Member
739 posts Joined: Apr 2014
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QUOTE(andrekua2 @ Sep 30 2018, 12:48 AM) All IT products RMA are like that what. I know hdd manufacturers used to deal direct with end users but even that also require you to ship it to them at your own cost isnt it? I RMA motherboards, monitor, speaker, hdd, lightning arrestor all also specify self collect one, where got FOC delivery to your doorstep? i never RMA those u mentioned except hdd haha so yeah u got better experience btw ship to them ofcourse we pay/pay first la right ship back to customer is what schneck shared here |
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Sep 30 2018, 03:15 PM
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Junior Member
29 posts Joined: Jun 2014
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how lazada detect new cust or not? seem cannot use 'new 'cust' voucher twice even change imei & clear data. so advance their detection?
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Sep 30 2018, 03:18 PM
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Senior Member
4,602 posts Joined: Nov 2017
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QUOTE(budakoye @ Sep 30 2018, 03:15 PM) how lazada detect new cust or not? seem cannot use 'new 'cust' voucher twice even change imei & clear data. so advance their detection? MAC address or IP Address |
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