Lazada Discussion V29 | #WorkingOnBetterHastag, #DailyFlashSale #NoMoarVouchers
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 Mar 27 2019, 08:15 PM
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#21
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Junior Member
471 posts Joined: Nov 2015 
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QUOTE(wokies @ Mar 27 2019, 08:07 PM) my wallet payment still pending..chat with CS..said 2-3 hours..now already 8pm..still stuck..wth is lazada....zzzzz Different CS will give u different answer...I just received email asking me to cancel all my orders....but money in wallet still stuck |
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Mar 27 2019, 08:50 PM
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#22
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Junior Member
471 posts Joined: Nov 2015
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QUOTE(weileong @ Mar 27 2019, 08:42 PM) fark..same here First time use their wallet... Never again |
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Mar 27 2019, 10:21 PM
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#23
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Junior Member
471 posts Joined: Nov 2015
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QUOTE(bl0om @ Mar 27 2019, 10:16 PM) Shit. Wallet problems. Already enough amount but still pending unpaid saying I need to top up. Anyone having same problem? As I complained earlier....Ur money will be stuck till they resolve this... And the orders will be cancelled |
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Mar 27 2019, 10:45 PM
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#24
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Junior Member
471 posts Joined: Nov 2015
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Got last minute code cos haven't hit internal target la... With so many issues with their wallet... How to hit
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Mar 28 2019, 08:59 AM
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#25
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Junior Member
471 posts Joined: Nov 2015
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wallet issue still not solved...it's been more than the promised 24 hours now
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Mar 28 2019, 09:15 AM
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#26
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Junior Member
471 posts Joined: Nov 2015
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now cs advised to cancel all pending orders with wallet so they dont need to compensate
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Mar 28 2019, 09:57 AM
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#27
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Junior Member
471 posts Joined: Nov 2015
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QUOTE(x3cream @ Mar 28 2019, 09:45 AM) On 27th, 12am I tried to pay for order but cannot proceed after many tries gave up. In the morning, I purchased again then at night received sms with a sorry voucher. Anyone know the sorry voucher valid for how long? whats the value of the voucher? |
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Mar 28 2019, 02:27 PM
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#28
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Junior Member
471 posts Joined: Nov 2015
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QUOTE(wokies @ Mar 28 2019, 02:25 PM) anyone with lazada wallet pending already solved? not yet...cs asked me to wait for another 24-48 hours |
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Mar 28 2019, 02:33 PM
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#29
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Junior Member
471 posts Joined: Nov 2015
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QUOTE(wokies @ Mar 28 2019, 02:30 PM) but the payment will be auto cancel if it pass 48 hours from order captured time right?..so how? thats the thing...she told me if auto cancelled by system, call them again.but i doubt they can do anything la...they just wanna delay the inevitable |
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Mar 28 2019, 04:46 PM
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#30
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Junior Member
471 posts Joined: Nov 2015
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QUOTE(bl0om @ Mar 28 2019, 04:21 PM) Mine also stuck with RM900++ demand cs to allow withdrawal....if everyone diam, they will take advantage of usDont know to spent on what. Things that I'm going to buy also OSS+price increases. Sad. Cannot withdraw some more. Sigh |
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Mar 29 2019, 08:53 AM
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#31
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Junior Member
471 posts Joined: Nov 2015
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QUOTE(bl0om @ Mar 29 2019, 07:55 AM) Not yet got cancelled. But some item already OOS and some which price already increases. I just hope they can honour the item that increases in price. Less damage for me. If they cancel all then GG nearly 1K in wallet all my orders cancelled....cos placed around 12am....all orders with wallet shud auto cancel in 48hours |
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Mar 29 2019, 12:48 PM
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#32
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Junior Member
471 posts Joined: Nov 2015
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QUOTE(bl0om @ Mar 29 2019, 12:27 PM) Did you get refund for wallet top up? They didn't even trying to fix the issues. I think must be some manual action to verify wallet amount, then if enough money in wallet, manual proceed/confirm the order. Can't believe they are to dumb to implement this. no refund for top up. they said they cant process payment manually, can only wait for the system to 'automagically' resolve all the issues im not sure if they are even trying no sv and their attitude is like u tak sukak u buy elsewhere |
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Mar 29 2019, 01:13 PM
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#33
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Junior Member
471 posts Joined: Nov 2015
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QUOTE(bl0om @ Mar 29 2019, 01:01 PM) So any plan to get top up refund? Or u will suck it up & let let then money stay there for next purchase already asked and they said no. anyone care to share any template for complains to KPDNKK or BNM? |
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Apr 1 2019, 05:21 PM
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#34
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Junior Member
471 posts Joined: Nov 2015
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certain lex driver memang teruk.
made no attempt to deliver my stuff but claim that it's unsuccessful, is this common? |
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