Us shipping to Malaysia is damn expensive bro

Now 4.2 already

Warranty just send back to amazon, which i had done before. Its easy.
Just now decided to pay via bigpay instead, it's less than 600.

anyone order from tefal 11.11, status is shipped or received?

mine still processing 

Hi all, just wanted to share my experience about 11.11, cancellation, and reordering.

I had made a purchase on Lazada 11.11, and had been communicating back and forth with the seller regarding the product being slightly delayed due to stock, but new stock is on the way.

As I'm in no rush, I said it's ok, I can wait, no probs.

After 5-6 days, seller told me again about the delay, I said sure, no probs, I understand as the seller is bringing it in from overseas, then repack and delivery locally. Typical la.

Another 3-4 days later, Lazada decides to cancel my order citing that the seller is out of stock and that they cannot fulfill my order.

Few problems with this:
1. Lazada never bothered to contact me to seek my consent to cancel.
2. I'm already in discussion with seller and already agreed to wait.

Kanasai, when I got the cancellation notification, the process was lightning fast, by time I logged on, process was already completed and credit card refund was underway.

Seller contacted me and I clearly do not want to cancel since I am ok to wait.

Ended up chatting with Lazada live chat person - not helpful, just keep saying sorry, ask for some proof/screenshot, but nothing useful.

I ended up emailing their top management on Thursday, and the next day their CS team called me and said sorry for canceling, and that they have taken note of my agreement with the seller, and issued me a voucher for the same amount (hint: flash code for 11.11).

(sorry, for those that want the top management email, I promised them in my email that I won't share it, but with some homework you all can figure it out la ya.)

So, for those of you who are buying things and you're willing to wait... I think it will be a good strategy to:

1. Inform Lazada via live chat of your situation and that you are in touch with the seller.

2. Tell them you're willing to wait and in agreement with seller... give screenshot if necessary, insist if you have to.

3.Inform Lazada that the seller has already confirmed new stock is arriving soon and that as a buyer you have agreed to wait. Then inform Lazada to make sure they DO NOT CANCEL your order.

Otherwise, Lazada will automatically cancel orders if sellers can't meet a certain timline, then you'll have to call customer service, refund, voucher, blablabla damn waste of ball time.

But make sure you review honestly and dun cb say no stock, slow delivery, lousy service, etc la.

I believe Lazada's system does this in an honest fashion to prevent anger and frustrating experiences.

Hope my 2 sen here helps some of you and prevents issues like this happening to sellers and buyers. Also good strategy to remember for future sales when selling spikes and stock cannot match the sudden demand.

Cheers.

That is a good suggestion. I will recommend to them, build a button for sellers to press that will inform buyer, see they agree or dun agree.

If buyer disagree = cancel.

If agree = extend lor.

Why not?

Lazada is really useless.

I had the RM2 Grab Lazada RM12 voucher. It's valid and can be used save for prepaid topups. The TnC states no restrictions. So I livechatted Lazada about this on the 10th.

From my interactions with them, it seems their SOP is:

1. Wait until the voucher expires then reply to customer. TnC states that it expires on 13/12 but you can't actually use it on 13/12. There's literally no time. Not even if you're Dr Strange with the Time Stone.

2a. Customer wait and wait for reply from Lazada until forget. Expired. Close case.

or

2b. Customer beh tahan and have already used the voucher. Email customer saying the voucher has been used. Close case.

Luckily I'm 2b.

O didnt notice it already extended to 28/2/19. But this time extension period just 2 months. My card SST is on march.. 

Unauthorized transaction.... Didn't thought would happen to me...

nope, no locked in before. Compromised debit cards and cimbclicks password are two different issues if you follow up the topic in kopitiam.

It's available all the while.
Just that there're no promo price for it.

Yes i do hope they fulfill their initial terms too. I made a purchase on 23.12.2018 and the 15% was still there on their website. I am very certain about it as i made the purchase with the promo webpage on another tab simultaneously. But after a series of events I'm not too sure if I should be optimistic.. Have to wait for a few weeks now to find out..

Really disappointed with Lazada service, I on 3dec18 online bought a Xmas gift (iPad Pro casing)bfor my daughter till today never reach my place... search high and low till the customer service and replied will get by on or before 3dec 2019 (2019 Xmas gift?)....

Used 1110 before..

Cartridge finished no warning.. when urgent need to print, cannot print pulak

Get L series with wifi. Can print wireless through phone/laptop.

Im using L365 bought during Gemfive era. Now cheapest model L405 around RM600.

https://shopee.com.my/Epson-L405-Wi-Fi-All-...6036.1818663705

For normal printing at home/ some pictures/ wife print her school assignment, 3 years i only topup ink once for all color after original ink finished. 

Worth evry RM spent i tell u