apa sales ni?

MD is no longer a Preferred Seller, so I cannot use discount codes.

Don't worry dude, Mono Digital sure can survive because they offer a very attractive price + some free gift from time to time. Online buyer majority use the concept : price first service later.

It is hard to find a high volume seller with good after sales service nowadays.

Hi all,
  I've initiated a return of items and currently the status is "Return Initiated" and based on the message, the Seller will make a decision within 4 days. Question is, what happens if it passed 4 days and Seller has not make any decision? The seller is very quiet and my message to them is still in "Unread" status.

Aha. In other words, Lazada will get involved during the dispute. Is Lavada more favorable on our side or sellers?
Sorry for the additional question. I’m new to the dispute matter.

Dec 10 I purchase an item on Dec 12 I received and I initiated a return due to change of mind in within 10min receiving. On Dec 13 Ninja Van picked up and it took 7 days to arrived at Lzd warehouse. On Dec 20 I received an email that in 2 days I will be able to receive an email on return and refund. That was the last email i received from Lzd. I called them and chat with them but still d same they need to check the status on what actually happened to the case. LOL.
On Jan 4 I reported to kpdnkk and being told need to wait for 1 week Lzd will respond if not I will have to pay RM5 for Tribunal Court.

Anyone here experienced any sort like this?

What happen to mono digital? Why no free shipping available?

or bcos of low response rate?

Well, he's paying RM160, which is cut throat, so TM keep ARPU by giving him ultimate instead, die die dont want give him rebate to at most RM110 while he wait for unifi upgrade to comfort and shut his mouth. U mean VIP?

That is a problem if the cancelation is not initiated by the customers. If the cancelation is from lazada/seller then it is their own problem, can't force customer to buy other stuff. If like that lazada can always cancel because of out of stock or other reasons make make everyone's money stuck.

Out of stock shouldn't even be on their website in the first place. Usually it will say out of stock. In this case the seller was at fault or lazada website is at fault. I would also raise this to kpdnkk if I kena.

Indeed! If cancelled and still can buy from other seller with same price - not an issue at all.
What I cannot tahan is sometime it was cancelled and customer lose the deal. Have to pay premium price for exactly same thing.

Normally OOS statement come out from seller. I really hope seller kena some degree of compound by doing this.

One question:
Is it ok to lodge complain to KPDNKK that often?
I dowan my name kena flagged as abuser on their system.

errrr, bro tag me for what?

I agree...
Man... That's a sorry way to think and conduct business... It's no wonder and I really hope you don't end up having any influence in policy or rules making cuz you'd fail at it terribly. The question isn't about refunding the cash-backs or rebates. Those can be withheld or removed.. But if i as a customer tops up the wallet for convenience sake, especially when Lazada touts it as the convenient way to pay.. Then when the cancellation happens NOT by my request (even though this should not matter too), surely they should refund the topped up amount just as quickly as it went it.

Imagine if you placed your money in an FD for one year and some emergency happens and you needed the money say 2 months in.. Go to the bank and bank tells you.. hey, you can't.. Must keep till the one year is up, then only can be released.. Happy right? 

Thank you for standing by me and thank you for your long response to her.

But I don't think we should pay much attention to her. We are here in LYN to share the best deals and best way to save money no matter how little it is. And we use lazada wallet because it is instant check out, compare to CC which many times failed during big sales.

But if someone wanna say we are kiasu then she is in the wrong place. This is a sharing forum not an insulting forum.

Ant knows if i purchase few items and paid with instalment plan. One of the item get csncelled and refunded, where does the refund go?

More than a week and the refund still not shown in my credit card account.

The way you talked is like you just came out from jungle and never did online shopping before lolll.. 24 hours payment? Do u know during sale, all the items will be snatched up in hours if not mins? I have always used CC to Pay previously but always end up not getting any item because my cc OTP is slow and sometimes failed. Also lazada cashback is like 1% 2 %? If I really want cashback I would have used my cc with higher cashback. Do u even math? Lollll

Also to clarify, I don't have any money stuck in lazada wallet, I was trying to help a fellow user here as he got 1k+ stuck and he didn't get what he ordered. If he is gonna use the fund to buy now, the price has increase. Also not eveyone can afford 1k+ stuck in wallet and wait for another sale, you should try to understand everyone's situation and not be judgemental. He could be saving those money for a long time just to get this phone. And maybe he doesn't have a CC.

The way you talked and screamed at the top of your lungs speak volume about you. I advise u to find better things to do in life than trying to insult people here because that's not what this forum is about. I hope you can see a doctor or something because you clearly have some serious psychology issue. Wish you good luck with your cats:)

Nope, the FD can be seen as a solid example.. Why? Cuz in both cases, money placed in is STILL YOUR MONEY. BNM agrees.. Ultimately, be it via credit card or borrowed from friends, family etc.. one is still responsible for it. Wallets such as Lazada's are borrowers in this case. In-fact, they should pay us interest for pumping money into their hands, hence the concept and carrot of cashback/rebates. Do not mistake it as them simply giving free money. Matter of fact, your prepaid or game credits analogy is incorrect.. Why? cuz in Lazada's case, I put in money with the specific reason to buy an item(s), pay for delivery etc and 100% expecting it to get delivered without story. The Lazada or seller's system decides to cancel on me and then refusing to refund my money is plain wrong, no matter how one tries to spin it. For prepaid credit, the minute you topup, you are instantly paying for airtime and validity and so technically money spent and can't be easily refunded. Nevertheless, as in postpaid or paying Unifi and then terminating or migrating to another service provider.. What usually happens? You get a refund of unused/overpaid amounts...or one only has to pay a prorated amount. That's being a fair business.

As for keeping it till next purchase.. True, can be done.. I do it myself.. My SO and I have separate accounts, each currently having about RM1xx in them. My account is dealing with a refund from placing the same order twice from the same merchant, who's bad enough to cancel my orders twice (consecutively) in the span of about 3 months. Now, it's a small amount and I've been a Lazada user for at least 5 years now and got some rep with them. So they've apologized and are looking into it. So I stay.. Cuz I can afford it. However, if it were say a 3K purchase for a mobile phone or electronic item which I desperately need ... Lazada refusing to refund such amount to me to go buy elsewhere is very wrong. This is the problem some face. For some RM3K is peanuts.. For others, they probably saved for a long time or got a bonus and decided to treat themselves. So it's not easy for them to pay a CC bill and just leave the money floating there. Especially if this is their first purchase and they only did so cuz they could get the flash/slash deal.. hope you can see this and understand.  See, don't get me wrong.. I'm aware of Lazada's wallet once in, can't take out easily policy. I'll try my utmost best not to fall into the trap. But despite knowing this, as with most things.. Just cuz something is acceptable does NOT make it right. So yes, I agree with you on some point, as per my earlier advice to those who don't know.

Let me give you example of how being fair works both ways... This are my personal experiences.

1. I purchased an item for RM100, it got delivered. The very next day, I noticed the exact same item sold by the same seller listed for sale at RM80..Cuz sales or I was waterfish..    Lazada has a generous return and refund policy. Could I have hit the return button, gotten a refund and placed another order for cheaper? YES! but did I do it? Nope!.. Cuz I believed that at the time of purchase, I figured that RM100 was already a good price that I was willing to pay. Product has been delivered and seller will be expecting their funds, etc. So it should be a done deal. This is being fair to Lazada and not abusing the system.

2. Purchased items with voucher and later canceled due to whatever reasons. I'll dutifully accept my actual cash paid and forfeit the voucher value used. I do not contact CS and ask for a voucher re-validation. As I view this as being wrong. I broke the buyer-seller agreement and should let it go. It's only fair... So for those who are disgruntled and ask for voucher re-validation when they were the ones who canceled?.. That's wrong. Again, this is being fair to Lazada and not abusing the system.

So now tell me, If I a lowly consumer can set and live within such boundaries. Why can't a huge multi-million dollar corporation spanning multiple countries, not be able to live within such standards? MONEY! tis all.. Which is why I say it's wrong for Lazada or similar service to hold onto people's money WHEN the buyer didn't initiate cancellation and even worse, the product page is still up and with an increased price. My previous response was supposed to be my last about this issue.. But I couldn't help but try to explain the bold part above.   

Does anyone knows why I can't get into payment page after place an order?
Instead, I receive below message.

The problem is I can't reach the payment page before place the order.
L Z D 2 5 A P P

Sad. How should I overcome this using the same device?

Shopee (SEA Limited) should die before Lazada. Alibaba let SEA burning money and surrender. SEA's/Shopee's business model is not sustainable in long term.

dear all ,

how will it possible to disable the sms code from checkout from e-wallet .

  the sim card which i register is no longer using and deactivated ..

how to use my ewallet now ?>? blanace few hundred inside . any advise

can i unlink my contact number  ?? anyone can answer ?

live agent are not able to help . they never encounter this kind of complain before

possible to change the sms verification to email ?

I noticed that at Lazada main page, I saw that they accept PayPal

Anyone successfully pay with Maybank AMEX via PayPal before?