Welcome Guest ( Log In | Register )


Bump Topic Add Reply RSS Feed New Topic New Poll

Outline · [ Standard ] · Linear+

> AirAsia still charge surcharge/processing fees

views
     
TS adren1
post Jul 24 2018, 02:29 PM, updated 9 months ago

Getting Started
**
Group: Junior Member
Posts: 60

Joined: Nov 2008
From: P.J
AirAsia still charge processing fees of RM16 when you pay with credit card online

For an example, refer below:

user posted image
user posted image

PRESS RELEASES
Response to FMT article entitled 'Consumer Body: Abolish surcharges on credit cards'
Ref No : 21 Mar 2018 Embargo : For immediate release
This is with reference to the article entitled ‚ÄúConsumer body: Abolish surcharges on credit cards‚ÄĚ published on Free Malaysia Today (FMT) on 19 March 2018.

Bank Negara Malaysia (BNM) would like to comment on two items in the article.

Firstly, the response provided by the Deputy Finance Minister in Dewan Rakyat is with reference to the interest imposed by credit card issuers on cardholders for outstanding credit card balances that are overdue, and not on surcharges imposed by retailers on credit and debit card transactions.

Secondly, BNM would like to inform the public that under the Payment Card Reform Framework introduced by BNM, retailers are not permitted to impose surcharges for payments using debit cards. A similar prohibition is applied for credit card payments under the rules of international card schemes such as Visa and Mastercard. The prohibition on surcharges is monitored and enforced by banks that provide e-payment facilities to merchants (acquiring banks). Consumers who encounter merchants that impose surcharges are advised to lodge a complaint with their respective banks or payment card issuers.

One of the reasons retailers impose a surcharge is to recover the cost incurred by the retailers when accepting card payments. Retailers are typically charged a transaction fee, also known as the Merchant Discount Rate (MDR). In general, the MDR for credit card is higher than the MDR for debit card.

Globally, countries have adopted different approaches in dealing with the issue of surcharges imposed by retailers for card payments.

In the European Union and the United Kingdom, retailers are prohibited from imposing a surcharge on consumers for credit and debit card transactions.

In Australia, retailers have the right to impose surcharge on customers who pay using the more expensive payment cards such as the credit card. The rationale of such approach is to send the correct price signal to encourage consumers to pay using the more cost-effective debit card.

In Malaysia, BNM has introduced measures such as the Payment Card Reform Framework and the Interoperable Credit Transfer Framework to lower the cost to retailers when accepting cost-effective electronic payment methods. This would in turn lessen the pressure for retailers to impose surcharge on customers.

To benefit from lower operational cost, retailers are encouraged to accept the more cost-effective payment methods, i.e. debit cards and mobile payments (instant fund transfers). Retailers who cannot afford to pay the higher MDR for credit card are encouraged to liaise with their respective acquiring bank to accept only debit card payments.



Bank Negara Malaysia
21 Mar 2018

© Bank Negara Malaysia, 2018. All rights reserved.


bincangkan
M4A1
post Jul 24 2018, 02:30 PM

[*#^‚ô•SONE‚ô•^#]
******
Group: Senior Member
Posts: 1,262

Joined: Aug 2005



tak suka? beli mas
boikot la
TS adren1
post Jul 24 2018, 02:30 PM

Getting Started
**
Group: Junior Member
Posts: 60

Joined: Nov 2008
From: P.J
QUOTE(M4A1 @ Jul 24 2018, 02:30 PM)
tak suka? beli mas
boikot la
*
yesterday got promo super cheap so terbeli
hotjake
post Jul 24 2018, 02:31 PM

Getting Started
**
Group: Junior Member
Posts: 156

Joined: Nov 2010
beli MAS je
neoexcaliber
post Jul 24 2018, 02:36 PM

Getting Started
**
Group: Junior Member
Posts: 67

Joined: Jan 2005
Lodge a complaint with BNM.
Carlo J
post Jul 24 2018, 02:41 PM

Getting Started
**
Group: Junior Member
Posts: 218

Joined: Mar 2010
From: Lurking in your backyard


Sign up for BigPay, no more processing fee for cards for AirAsia.

This post has been edited by Carlo J: Jul 24 2018, 02:41 PM
andyng38
post Jul 24 2018, 02:41 PM

On my way
****
Group: Senior Member
Posts: 601

Joined: Jun 2007
You can save a bit of money sometimes by buying Airasia tickets through Traveloka. They don't charge any processing fees. I've done so twice already, and with coupon code (when Traveloka has a promo), the price can be lower than buying direct from Airasia's website or via the Airasia app.
xplodingplastix
post Jul 24 2018, 02:44 PM

Getting Started
**
Group: Junior Member
Posts: 219

Joined: Oct 2010
From: Cyberjaya.SK.Puchong



Card surcharges =/= Processing Fees. words. same, but different, but same.
TS adren1
post Jul 24 2018, 02:55 PM

Getting Started
**
Group: Junior Member
Posts: 60

Joined: Nov 2008
From: P.J
QUOTE(xplodingplastix @ Jul 24 2018, 02:44 PM)
Card surcharges =/= Processing Fees. words. same, but different, but same.
*
They carry the same weight and mechanism, might be different in definition still they are the same and illegal
munak991
post Jul 24 2018, 02:57 PM

ZONIC!
*******
Group: Senior Member
Posts: 2,559

Joined: Mar 2006
From: 21st century


2% charge =/= processing fees

Various credit card has various charge rate
TS adren1
post Jul 24 2018, 02:58 PM

Getting Started
**
Group: Junior Member
Posts: 60

Joined: Nov 2008
From: P.J
QUOTE(munak991 @ Jul 24 2018, 02:57 PM)
2% charge =/= processing fees

Various credit card has various charge rate
*
It's indicated as processing fees when you choose to pay via credit card online
munak991
post Jul 24 2018, 03:02 PM

ZONIC!
*******
Group: Senior Member
Posts: 2,559

Joined: Mar 2006
From: 21st century


QUOTE(adren1 @ Jul 24 2018, 02:58 PM)
It's indicated as processing fees when you choose to pay via credit card online
*
if u choose M2U payment processing fees RM4
Twins10
post Jul 24 2018, 03:17 PM

Getting Started
**
Group: Junior Member
Posts: 123

Joined: Aug 2015
Why my flight to hk has airport construction fee rm48? Y flight to Korea none.



Bump Topic Add ReplyOptions New Topic
 

Switch to:
| Lo-Fi Version
0.0734sec    2.94    5 queries    GZIP Disabled
Time is now: 23rd April 2019 - 10:40 PM