Any /k using this isp?
Hows the experience so far?

I had very bad experience with Freshtel. (WORSE THAN TM NET) The network is consistently not stable sometimes even dropped to 1mbps when my scubscription was 30mbps.

This lady named Cavy from customer service hang up my phone when i was complaining about their poor network and after sales service. Seriously? And telling me that complain to sales person is no use and they have no any record of my feedback in the past. Wow, very good taichi skill.

I wouldn't recommend Freshtel to be your internet provider because if you sign up today, next month they will have better promotion and says that you're not entitled because you're tied to previous contract. Their package is inconsistent which depends on areas and competitive levels, different price every month (normally they'll lower the price down after few months when sales is bad and the early subscribers will not enjoy this benefit, very unprofessional.

I'm terminating Freshtel end of this month, ending my nightmare which lasts for months. Deposit was RM500 and you have to return the modem and router to them before they refund, cheapskate company.

em.... my house there installed freshtel internet service recently. only come across this threat after the installation so far no issue on the speed and connection.

lets see how it goes.

Been using for 3 years edi
Connection nowadays pretty stable as compared to last time
Last time connection was horrible
Made many complaints only they improved

Are you still subscribing to FreshTel ISP now? Is it stable?

Tqtq

haha yes
been a customer since i started this thread
service is decent
but still slightly bad than unifi
on par with maxis i'd say based on very very subjective personal experience haha
overall sastified la
p/s they do give out free airasia point haha

Glad to hear that. Seems like I have no choice but go ahead with it ☺️ since this is the only ISP they offer. Thanks for your input