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Prepaid Cards BigPay - Prepaid MasterCard (with Mobile Apps) V2, CashBack, BigPoint & Remittance
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ClarenceT
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Mar 6 2021, 07:12 PM
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QUOTE(xnazx @ Mar 6 2021, 06:47 PM) How did you prove that the transaction made was not authorised by you. The CS just now seems like saying i was the one who made the purchased since the transaction was made with my card no and cvv and i am lying. 🤦🏻 Dispute in black and white. Bigpay and MasterCard will investigate. Don't assume Bigpay reject your request.
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ClarenceT
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Mar 8 2021, 03:36 PM
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QUOTE(!@#$%^ @ Mar 8 2021, 03:33 PM) 03/21. just chat with CS to change. as for renewal, apparently will have email to confirm delivery address on expiry month Mine also 03/21, kena fraud then got a free replacement, so new expiry date (2022).
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ClarenceT
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Mar 8 2021, 04:26 PM
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QUOTE(tan_aniki @ Mar 8 2021, 03:59 PM) but the card still showing 2021 right? the extension only valid for online purchase? New card number with new expiry date (3 years from card issuance).
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ClarenceT
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Mar 9 2021, 03:22 PM
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QUOTE(avinlim @ Mar 9 2021, 03:11 PM) So your fraud case also wait the amount SETTLED only you dispute the case? When I first saw the transaction, already Settled!
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ClarenceT
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Mar 12 2021, 06:47 AM
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QUOTE(Hoshiyuu @ Mar 12 2021, 04:56 AM) Anyone know if its possible to transfer SGD to MYR using Malaysian BigPay account? I'd assume not, since going MYR->SGD requires funding BigPay with MYR first... but never hurts to ask. Similar to "Visa Direct", you can send money from Current/Savings account (eg You can DIY at M2U) to most of the Visa card (including Visa credit card account, and Current/Savings account linked to Visa Debit) in the world. MasterCard should have a similar service, because you can use a MasterCard to receive a GST/VAT refund from overseas.
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ClarenceT
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Mar 17 2021, 08:19 AM
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QUOTE(charlesj @ Mar 17 2021, 08:15 AM) I tried overseas VAT refund into bigpay card but was rejected. I guess a prepaid card doesn't have that feature. You freeze your Bigpay card?
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ClarenceT
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Mar 27 2021, 06:58 PM
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QUOTE(!@#$%^ @ Mar 27 2021, 06:55 PM) wow received my new bigpay card. no pics but minimalist design. front still same color with bigpay and visa logo. card numbers at the back, and now have name. Visa logo?
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ClarenceT
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Mar 28 2021, 12:53 PM
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QUOTE(jacksonpang @ Mar 28 2021, 10:30 AM) oh shxt change to Visa.. means cannot enjoy BP > Lazada Tues Mastercard rebate anymore  Lazada MC Tuesday just ended this week.
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ClarenceT
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Apr 2 2021, 07:34 AM
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QUOTE(kart @ Apr 2 2021, 07:21 AM) As of now, is it possible to use BigPay Prepaid MasterCard, to pay income tax, in https://byrhasil.hasil.gov.my/? The website mentions credit card and debit cards in general. Logically speaking, BigPay Prepaid MasterCard can be used as well. Nevertheless, I would like to seek confirmation here, to be safe. Yes, I aware that I need to pay additional 0.8% administration fee, for payment via credit card and debit cards, and it should be fine, since the online cashback that we gain (by reloading BigPay with PB Quantum MasterCard) is 5%. Thank you for your information.  Lol pay RM0.50 transferred to your bank account then pay income tax from your bank account. 0.8% < 50 Sen ?
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ClarenceT
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Apr 8 2021, 11:04 AM
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QUOTE(ChiaW3n @ Apr 7 2021, 10:34 PM) Where should I look for the cashback credit huh? Should it in my bigpay or lazada wallet? Because right I chat the Cs of bigpay they said already credited but the cashback 404. Most likely you didn't get it. This post has been edited by ClarenceT: Apr 8 2021, 11:06 AM Attached thumbnail(s)
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ClarenceT
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Apr 28 2021, 05:48 PM
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QUOTE(Pichu00 @ Apr 28 2021, 05:43 PM) Big pay card if long time no use account will kena freeze? Monthly inactive fee RM2.50 which is currently waive till further notice!
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ClarenceT
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Apr 29 2021, 01:46 PM
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QUOTE(cybpsych @ Apr 29 2021, 01:37 PM) 1 reason: bigpay already gotten approval for Account Service Fee, but not imposed yet. this is why it's can be written in the PDS. without approval, they cannot put it in b&w. that also means bigpay can choose to impose the fee in the future with advance notification to users. compare to umobile gopayz prepaid card, they do differently. RM2.50 monthly inactive fee is not new to Bigpay. Tpaay Asia Sdn Bhd (now known as Bigpay Malaysia Sdn Bhd) had been charging RM2.50 monthly inactive fee for years, for BIG Prepaid card. This post has been edited by ClarenceT: Apr 29 2021, 01:47 PM
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ClarenceT
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Apr 29 2021, 03:49 PM
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QUOTE(LalaluSan @ Apr 29 2021, 03:37 PM) Hi all, i just noticed that once a credit card is registered to "top up source", topup using that registered card does not validate the cvv anymore. I tested with multiple wrong cvv and the topup just went through. This is kinda dangerous right? Did anyone actually know about this? What's the point of requesting to key in the cvv then? CVV is not so important, OTP is the best.
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ClarenceT
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May 20 2021, 08:27 AM
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QUOTE(orangutan @ May 19 2021, 11:00 PM) I'm already a customer there but the BP card is new. I just register the BP card providing details like Card No., Exp date and security code. There is no OTP. I check my SMS again in case I missed it and can confirm I did not receive any. Online transaction does not require OTP, just need the card number, expiry date and CVV for SSL verification / auto debit. A lot of foreign sites use this method. Only some merchants (but a lot of merchants in Malaysia) go for 3D-secure online verification (ie OTP).
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ClarenceT
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May 20 2021, 10:03 AM
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QUOTE(orangutan @ May 20 2021, 09:46 AM) Don't the payment gateway make OTP a requirement? Not required, as some countries are still comfortable with old technology. 3D-secure (OTP) is a new technology (10+ years history only) and more secure method. But this technology will be phased out once SMS becomes obsolete. Similarly a lot of countries are still using magnetic strip instead of EMV-chip, signature instead of PIN etc.
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ClarenceT
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Jun 2 2021, 10:55 AM
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QUOTE(cybpsych @ Jun 2 2021, 08:31 AM) my guess is this virtual card applicable to BigPay Visa, not offered to existing BigPay MasterCard users (perhaps wait until renewal kicks in or voluntary get replacement with a fee) My Bigpay account was blocked (MasterCard - exp 2022, replaced in 2019 due to fraud) since last week. I couldn't top up in the past few days. Then yesterday, I tried and successfully activated the virtual card (Visa) and managed to top up!
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ClarenceT
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Jun 2 2021, 11:19 AM
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QUOTE(cybpsych @ Jun 2 2021, 11:08 AM) of course you can use the virtual card from visa. the PAN is most likely different than physical card PAN, and both can work independently too. My existing card was MasterCard till yesterday before I activated the virtual card. Now I can't find the MasterCard (or the replacement card) at Bigpay App. I can only view the virtual card, I think I will receive the physical card with the same card numbers and expiry date (June 202x).
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ClarenceT
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Jun 18 2021, 06:40 PM
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QUOTE(cucikaki @ Jun 18 2021, 06:05 PM) My card has been blocked too. My card expiry is 09/21. Not sure if same reason as u. Last usage is yesterday at overseas website. Mine exp 2022 but suddenly blocked in May, managed to activate virtual Visa on 1/6 but yet to receive the physical card.
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ClarenceT
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Jun 25 2021, 07:28 PM
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QUOTE(CP88 @ Jun 25 2021, 06:03 PM) Hi, A quick question. Card state valid thru 07/2021. Is the card still usable next month? No sms/ email on the new card delivery. Thanks Usable in July till Bigpay suddenly blocked the card (anytime from now till end of July)! Then try to activate your new virtual Visa at Bigpay App. You can use the new Visa card for online transactions till you receive the physical card.
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ClarenceT
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Jul 2 2021, 10:28 AM
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QUOTE(blibala @ Jul 2 2021, 01:33 AM) My BP is going to expire end of the month. Willcthey send new card or i need to request (or need to pay for it)? If the physical card is not important to you, you can activate the virtual Visa card (your replacement card, exp 07/2026) at Bigpay App once you find your Bigpay MasterCard is blocked (anytime now). The virtual card can be used for online transactions (With OTP verification).
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