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> BigPay (with Mobile Application) V2, Prepaid MasterCard - CashBack & BigPoint (Prepaid Cards)

engyr
post Yesterday, 08:56 PM

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QUOTE(hye @ Jan 22 2019, 08:49 PM)
The reload will be made to the card that was used to make the purchase. Merchants would not entertain crediting back to a different card. You need to wait once Shopee execute the refund and then contact BP to move the credit to your new card.

I'd advise you to monitor the refund progress both @ Shopee and BP.
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I received refund from shopee to bigpay after 5 days.
Suggest you to contact bigpay after 5 days if your transaction does not appear there.
fairylord
post Yesterday, 11:46 PM

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Just an update from Chat Support confirmation that buying AA ticket using BP can enjoy the discount on meal add on and luggage add on, previous suspension by AA due to glitch has been released.

Cheers.
Will remove the notice from post #01.
aspartame
post Today, 12:29 AM

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Can we use another person's credit card to top up our BigPay????
Mr.Weezy
post Today, 12:34 AM

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QUOTE(aspartame @ Jan 23 2019, 12:29 AM)
Can we use another person's credit card to top up our BigPay????
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yes
laymank
post Today, 12:39 AM

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QUOTE(haru20 @ Jan 22 2019, 03:21 PM)
i have a query, i have transacted a transaction thru shopee using my old BP card. Subsequent to that i was advice to change my card to Masterwave and i have already activated it.

Following on, the online transaction was cancel and will be refunded back, i have called shopee, the refund will be credited back to my old BP card. Would like to ask will the refund transaction be reflected to my current BP account? Or what should i do on?

Thank in advance
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QUOTE(hye @ Jan 22 2019, 08:49 PM)
The reload will be made to the card that was used to make the purchase. Merchants would not entertain crediting back to a different card. You need to wait once Shopee execute the refund and then contact BP to move the credit to your new card.

I'd advise you to monitor the refund progress both @ Shopee and BP.
*
I had exactly the same scenario. The refund took quite long until I forgotten about it. Then only realize the refund made it thru to the new wave card without having to request anything.
cybpsych
post Today, 07:34 AM

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QUOTE(fairylord @ Jan 22 2019, 11:46 PM)
Just an update from Chat Support confirmation that buying AA ticket using BP can enjoy the discount on meal add on and luggage add on, previous suspension by AA due to glitch has been released.

Cheers.
Will remove the notice from post #01.
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both app and web?
fairylord
post Today, 08:50 AM

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QUOTE(cybpsych @ Jan 23 2019, 07:34 AM)
both app and web?
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Bro i did not clarify on this. Apologize.

I added luggages (2) to my earlier purchased ticket via My Booking, on AA website, enjoy the discounts.

Unsure if AA apps enjoy discount as well.

Attached Image
The Chauvinist
post Today, 10:25 AM

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Seems unable to withdraw from ATM machine. Specifically CIMB. Anyone facing this today?
ronnie
post Today, 10:36 AM

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QUOTE(The Chauvinist @ Jan 23 2019, 10:25 AM)
Seems unable to withdraw from ATM machine. Specifically CIMB. Anyone facing this today?
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What error did you faced at the ATM ?
cybpsych
post Today, 10:38 AM

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QUOTE(fairylord @ Jan 23 2019, 08:50 AM)
Bro i did not clarify on this. Apologize.

I added luggages (2) to my earlier purchased ticket via My Booking, on AA website, enjoy the discounts.

Unsure if AA apps enjoy discount as well.

Attached Image
*
ahh thanks for sharing.

QUOTE(The Chauvinist @ Jan 23 2019, 10:25 AM)
Seems unable to withdraw from ATM machine. Specifically CIMB. Anyone facing this today?
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define "unable"?

error msg? atm limit? CDM or ATM? tried other machines or locations or banks?
avinlim
post Today, 11:02 AM

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QUOTE(The Chauvinist @ Jan 23 2019, 10:25 AM)
Seems unable to withdraw from ATM machine. Specifically CIMB. Anyone facing this today?
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yes...I have tested on ATM cimb few weeks ago. At cimb atm, there is not "withdraw" option, which is why we cannot withdraw money..

I think your "unable" mean no withdraw option right?

At maybank atm, no problem at all.
The Chauvinist
post Today, 11:06 AM

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I have been withdrawing regularly at CIMB for 3k. Did so yesterday in fact. Tried today again and was shown "unable to dispense".
monodevil
post Today, 11:07 AM

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QUOTE(avinlim @ Jan 23 2019, 11:02 AM)
yes...I have tested on ATM cimb few weeks ago. At cimb atm, there is not "withdraw" option, which is why we cannot withdraw money..

I think your "unable" mean no withdraw option right?

At maybank atm, no problem at all.
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I had withdrew money from cimb atm last 2 weeks with BP.. No problem
wilson1149
post Today, 11:26 AM

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QUOTE(The Chauvinist @ Jan 23 2019, 11:06 AM)
I have been withdrawing regularly at CIMB for 3k. Did so yesterday in fact. Tried today again and was shown "unable to dispense".
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Maybe cash running out lor, try other atm see.
The Chauvinist
post Today, 12:32 PM

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QUOTE(wilson1149 @ Jan 23 2019, 11:26 AM)
Maybe cash running out lor, try other atm see.
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Tried other ATMs at the same branch, same message. I watched the next few people make successful withdrawals so unlikely it is a cash shortage.

I will try again in the afternoon and see if this changes.
Mr.Weezy
post Today, 01:31 PM

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QUOTE(fairylord @ Jan 23 2019, 08:50 AM)
Bro i did not clarify on this. Apologize.

I added luggages (2) to my earlier purchased ticket via My Booking, on AA website, enjoy the discounts.

Unsure if AA apps enjoy discount as well.

Attached Image
*
so if i understand correctly , this is not pre-booked with the air tix one right?

i just bought air tix without the bundle promo (flight meal+check in) few months ago, now i add this will have discount?
blahbleh
post Today, 01:49 PM

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QUOTE(The Chauvinist @ Jan 23 2019, 12:32 PM)
Tried other ATMs at the same branch, same message. I watched the next few people make successful withdrawals so unlikely it is a cash shortage.

I will try again in the afternoon and see if this changes.
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Might not be the case but...have you checked whether your balance is sufficient to cover for withdrawal + RM6 fees? E.g. withdrawing 3k but must have RM3006.00 in your bigpay wallet.
The Chauvinist
post Today, 02:31 PM

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QUOTE(blahbleh @ Jan 23 2019, 01:49 PM)
Might not be the case but...have you checked whether your balance is sufficient to cover for withdrawal + RM6 fees? E.g. withdrawing 3k but must have RM3006.00 in your bigpay wallet.
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It is successful this time.

I checked this morning after failing. I am very sure I had enough balance. Must have been due to some technical fault with the ATM machines this morning
cfc
post Today, 03:24 PM

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anybody is having issue with shopee using bigcard
i encountered error after entering OTP
it showed card issuer has rejected the transaction bla bla
ronnie
post Today, 03:33 PM

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QUOTE(cfc @ Jan 23 2019, 03:24 PM)
anybody is having issue with shopee using bigcard
i encountered error after entering OTP
it showed card issuer has rejected the transaction bla bla
*
Same case about 1 hour ago.... caused my Shopee voucher to be "used" .... how to claim back ?

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