This new BigPay policy of not allowing same credit card to be used in more than one BigPay account - it's a new policy, no annoucement/notice given to users, BigPay just implement it straight away. I think it's unfair to users. At least a period of adjustment is given to users to rearrange the cards in top up source prior implement the policy.

can't find this "you shall not allow other person to use your credit card" in the general term.
can you copy paste the term here?

.......
I am not asking about any loopholes / alternative work around method.
I know all these methods.

now my cards are stucked with my family member account, vise versa.

I want to rearrange so my cards are bind with my account, theirs in their account.

This post has been edited by skty: Feb 28 2019, 03:09 PM

andriod or iOS?

iOS here. Looks like android no such problem

andriod or iOS?

simply implementing new policy without sufficient notice/announcement given, creating hassle and inconvenience to users:

1) it's not like their customer service is super efficient in solving problems. sometime we have to wait hours for reply.
2) payment system still requires TAC/OTP to process the payment. it's not like there will be any security issue to top up using the same credit card in multiple BigPay account.
3) since there is no notice/announcement about this, first BigPay account that use the CC will be consider "owner" of the CC? Then forever that CC will be bind with other people BigPay account. Is this acceptable to you?
4) oh you may say go and appeal to whitelist the cc, again, I wish you good luck in dealing with their customer service (except Mr. Jude, which I respect tremendously, due to his efficiency remain as good as before without getting influenced by his inefficient colleagues)

yes, there is always some ways/loopholes to go around this (top up in one account and transfer to another account is NOT loophole ), but to go through all those hassles to use the loophole to overcome this, can be avoided if proper announcement being given and give time for users to rearrange their cards in multiple BigPay accounts. Or just be even easier, implement you can only top up in your BigPay account using your own credit card. BUT, BigPay can know which is your own credit card?

Not meant to argue further on this. This is my point of view. And I will rest my case and go with the loopholes.

how much your petrol cost you already?

My only advise: try on your own or discuss those things privately 😂

I believe those spending will eventually under company’s cost.

My believe only. Not meant to argue further.

my advise: need to arrange the card in a way that not only consider the current situation, but also has buffer for future probable limit shrinkage. If not later you will stuck with cards but no more BP limit to spend.

we go there, we put up our request, and hope BigPay will listen to us?
when we request for something, that request must be win-win situation.
if not, just forget about it.
tbh, I can't really see how far can BigPay challenge traditional bank if they continue with this kind of customer service, way of implementing policy, unstable platform, merchant not accepting issue, etc.
so, just use it as it is while it is still bringing benefit to us.
till then, there will always be another new one coming that can bring benefit to us if this one fade off.

I heard rumors but I haven’t try yet so I am not sure.
Asking bigpay users here, have you recently try to top up using other people credit card, be it the card owner is your supplementary card holder or not, as long as the card name is different with yours, can top up successful into your own account?

I can only say "all the best"
until now BigPay CS never reply to my questions.
I think most probably they don't know how to answer to my questions
Simply implementing some new policy and never think of the consequences. And when I post a few scenario to them, they don't know how to answer.

when u guys say can top up BOOST with BigPay, you guys need to tell ppl what version of BOOST app you guys are using

bro... stay low...

i mean the another thing.
well, its ok.

nope. nvm it's ok. not many people will thought of it so I better silence myself.

brain/mind must spin fast to adapt

the art is how you maximize it and still doesn't trigger blah blah blah.

This post has been edited by skty: Mar 17 2019, 07:49 PM