Lowyat.NET -> Finance, Business and Investment House -> Credit Cards, Debit Cards, Prepaid Cards and Loyalty CardsPrepaid Cards BigPay - Prepaid MasterCard (with Mobile Apps) V2, CashBack, BigPoint & Remittance
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 Aug 4 2021, 01:05 PM
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#81
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Senior Member
1,616 posts Joined: Jul 2016 
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QUOTE(John00 @ Aug 4 2021, 12:03 PM) I thought all numbers need registration. I wonder how do they got all these numbers. If only you buy in person. That also can simply register others details if you know the seller.  Online orders have some leeway time frame or one of their supplier is running those phone booth selling sims etc. Unless mcmc is going to do strict enforcement otherwise it’s quite easy to scam. |
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Aug 10 2021, 09:17 PM
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#82
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Senior Member
1,616 posts Joined: Jul 2016
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QUOTE(mjchua @ Aug 10 2021, 04:18 PM) Merchant claim the amount, but I found out that this only happen to bigpay visa, no issue to bigpay master. Can drop their cs a message about it and they will fix itFor tng ewallet transactions, normally it will take 2-3 days from pending to settled. For failed transactions, normally it will take 3-5 days auto reversed. Now all showed “Pending” after I changed from master to visa |
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Sep 29 2021, 07:30 PM
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#83
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Senior Member
1,616 posts Joined: Jul 2016
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QUOTE(paogeh @ Sep 29 2021, 06:05 PM) my bigppay seems to have connection issue. Very wrong lol cannot reach me . something wrong ? Chat queue 860 |
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Sep 30 2021, 01:54 PM
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#84
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Senior Member
1,616 posts Joined: Jul 2016
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QUOTE(mujinkun @ Sep 30 2021, 01:44 PM) 968 Support que now. Just went to check why all my transactions declined and it’s 998 now lolJeng I was having doubt with the merchant refusing to accept card payment and insist on trying for 6 times  Then finally I said let’s try another bank card, otherwise cash and it just went through. Dang. BigPay is disappointing big time. |
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Oct 24 2021, 02:14 PM
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#85
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Senior Member
1,616 posts Joined: Jul 2016
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QUOTE(smallydupe @ Oct 23 2021, 08:54 PM)  Another type of scam on bigpay? The same happening for both visa and master. Each account got 33 times transactions. This is some serious fraud taking place! Dang big pay. Even bank block them after 10 continuous attempts even rm1. And their chat is hovering at 230 chats. |
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Oct 28 2021, 11:40 AM
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#86
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Senior Member
1,616 posts Joined: Jul 2016
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Just to alert the rest, please freeze your account if you’re not using. Another two account which were in “frozen” state were fraudulently attempts on multiple time from google. Those are new Visa cards! Even Visa cards are not spared. Suspecting there is some serious data leakage on BigPay. Last two months was fraud attempts on MasterCard. Even new card that has been activated and used twice at supermarket were leaked. Not even a single online transaction. beLIEve liked this post
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Nov 4 2021, 08:18 PM
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#87
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Senior Member
1,616 posts Joined: Jul 2016
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New Visa card is taking more than a month and still not generated.
Still printing stage. |
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Dec 17 2021, 10:44 AM
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#88
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Senior Member
1,616 posts Joined: Jul 2016
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Anyone has luck getting fraudulent transactions money back?
BigPay seems to be given nonsense excuses about the refund and BNM is so slow in responding that BigPay thinks BNM as useless. They just replied that we’ve noticed you’ve raised the matter to higher authority and we’ve sadden that you decided to take this step. Then stop there and disappear. Then BNM is so useless that they replied we’ve forwarded the matter to BigPay. Please wait for two weeks for reply. |
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Dec 17 2021, 11:45 AM
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#89
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Senior Member
1,616 posts Joined: Jul 2016
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QUOTE(!@#$%^ @ Dec 17 2021, 11:44 AM) has 2 weeks passed? Entering 5th week now. |
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Dec 17 2021, 12:25 PM
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#90
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Senior Member
1,616 posts Joined: Jul 2016
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QUOTE(!@#$%^ @ Dec 17 2021, 11:48 AM) dang. yeah i also realised banks aren't afraid of bnm anymore. blantant lies but bnm can't do anything The lies just got wilder and BNM is like. Okay. QUOTE(ClarenceT @ Dec 17 2021, 11:56 AM) Still early, need to wait for 3 months (investigation at Visa/MasterCard) if I am not wrong, because it is not a credit card. That’s 8 weeks of waiting for investigation etc since last reported fraud. They said will refund once the wait time is over which is mid November. And up now, every time I nudge them about it, they go… sorry we missed you. Hope your issue is resolved and close chat. My case in Oct 2019, reversed in Jan 2020. QUOTE(john123x @ Dec 17 2021, 12:14 PM) you cant blame them, BNM are overwhelmed by complaints. That’s clearly incompetence. They could’ve resolved those small petty matters within the day.i know a person that reports to bnm few times monthly, not because of frauds, but due to didnt receive cashbacks. |
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Dec 17 2021, 03:59 PM
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#91
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Senior Member
1,616 posts Joined: Jul 2016
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QUOTE(ClarenceT @ Dec 17 2021, 12:27 PM) I just made amendment in my message, based on Bigpay's notifications to me. Check the "Support" at your Bigpay App, they are quite helpful. "40 days" and "60 days" could be the requirements at MasterCard network for dispute cases. » Click to show Spoiler - click again to hide... « Above is the reply from BigPay. And now it’s already 17 December. No refund of $$$ |
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Apr 7 2023, 09:32 AM
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#92
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Senior Member
1,616 posts Joined: Jul 2016
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QUOTE(uncle_toufu @ Apr 6 2023, 01:11 PM) Hi guys, anyone facing issue on credit card top up? Mine stuck at redirect page forever after successfully key in the TAC code. Still having the same problem uncle_toufu liked this post
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