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Prepaid Cards BigPay - Prepaid MasterCard (with Mobile Apps) V2, CashBack, BigPoint & Remittance

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thankyou
post Nov 28 2022, 03:28 PM

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Not sure how my virtual credit card got leaked... Looking back at history... I have done purchase on reputable online merchants only. Bitwarden/Namecheap/Keychron

Luckily I have the habit to freeze BP card whenever not in used.

Fund is secured... Not sure if I should request new virtual card?


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Ramjade
post Nov 28 2022, 03:59 PM

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QUOTE(thankyou @ Nov 28 2022, 03:28 PM)
Not sure how my virtual credit card got leaked... Looking back at history... I have done purchase on reputable online merchants only. Bitwarden/Namecheap/Keychron

Luckily I have the habit to freeze BP card whenever not in used.

Fund is secured... Not sure if I should request new virtual card?
*
Just request.
scamboy
post Nov 28 2022, 06:00 PM

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From: Kuala Lumpur


Has anyone receive any notification or warning from Bigpay, that if you don't change to the new Visa card, they would froze your account?

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That's what happened to me today.

I received the new Visa card, but I decided not to activate it because I realised that my Mastercard would only expire end of 2023. My card is also linked to auto debits so it was a hassle to update all the auto payments. So I kept using the Mastercard.

Today, all of a sudden, without any email or notification through the app, they froze my account, including the funds I had. The purpose of frozing my account was not related to security reasons. They told me that I have to activate my new Visa card.

What angered me the most is the part that they froze my funds. The physical is card is not the only way to use Bigpay - there's virtual card, Duitnow..etc.
I can accept if they cancelled my Mastercard but I don't think its legal from them to froze my account and hold my funds hostage since no fraud were committed.

At least, they could have warned me about these but they didn't.

I explained to them that I am overseas and that I needed the Mastercard to work but they refused to make it work.

In the end, they unlocked the funds in my account and I managed to transfer out all my money via Duitnow.

This was a terrible experience for me and now I am seriously reconsidering Bigpay. ranting.gif

Are there any good alternative to Bigpay, apart from WISE?
beLIEve
post Nov 28 2022, 09:38 PM

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QUOTE(scamboy @ Nov 28 2022, 06:00 PM)
Has anyone receive any notification or warning from Bigpay, that if you don't change to the new Visa card, they would froze your account?
.....
This was a terrible experience for me and now I am seriously reconsidering Bigpay.  ranting.gif

Are there any good alternative to Bigpay, apart from WISE?
*
No.

Techs are all the same. If you want reliability, banks cards.
1mr3tard3d
post Nov 29 2022, 01:44 AM

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QUOTE(scamboy @ Nov 28 2022, 06:00 PM)
Are there any good alternative to Bigpay, apart from WISE?
*
not sure how is kiple doing
TNG is coming?
jerantut2011
post Nov 30 2022, 04:34 PM

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Is anyone able to reload BigPayMe using CIMB credit card?
MGM
post Nov 30 2022, 04:40 PM

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QUOTE(jerantut2011 @ Nov 30 2022, 04:34 PM)
Is anyone able to reload BigPayMe using CIMB credit card?
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I can reload bigpay with cimb ecard, what is bigpayme?
cilimerah
post Dec 1 2022, 11:03 AM

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My ptptn payment using bigpay got rejected since last month. Anyone else experiencing the same thing?
touristking
post Dec 1 2022, 02:00 PM

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QUOTE(beLIEve @ Nov 28 2022, 02:38 PM)
No.

Techs are all the same. If you want reliability, banks cards.
*
Bank not 100% reliable also. I have outstanding standing instruction and also fail for no reason. And without notifying me. Only knew they failed when got scolded by people not receiving the money. 2 banks.
cybpsych
post Dec 2 2022, 06:49 PM

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Effective 22 Dec, daily contactless limit increased to RM1000.

about damn time!

This post has been edited by cybpsych: Dec 2 2022, 06:49 PM

 

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