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Prepaid Cards BigPay - Prepaid MasterCard (with Mobile Apps) V2, CashBack, BigPoint & Remittance

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talexeh
post Jul 10 2019, 10:20 AM

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QUOTE(akafoz @ Jul 10 2019, 09:57 AM)
I believe all e-wallet operator are also generating profit somehow with the collected fund.
Else why so many companies want to start e-wallet business.
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Err... no? That pool of customer money is not something they can simply use to re-invest somewhere else. It's more or less stored in a trust account that can't be touched for any other purpose.

QUOTE(lbh @ Jul 10 2019, 10:08 AM)
When each of the user leave RM20 in their wallet .. that is cash flow to them without need to pay us interest. They are able to use that million of dollar fund to roll. That is business.
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Refer above & you'll have better understanding. You seem to have greatly misconstrued the term "business".
digidigi
post Jul 10 2019, 10:27 AM

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QUOTE(tan_aniki @ Jul 10 2019, 10:13 AM)
nowadays, they don't care about profit/lost, the most important thing is to build up the value of the brand, then sell off
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the market can at most fit around two player at end of the day...

So they either make it as big as possible now so the real winner will offer to take over them or if not big enough then kena killed off eventually ...
#Victor
post Jul 10 2019, 11:54 AM

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QUOTE(lbh @ Jul 10 2019, 10:08 AM)
When each of the user leave RM20 in their wallet .. that is cash flow to them without need to pay us interest. They are able to use that million of dollar fund to roll. That is business.
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how do u know they are able to use the users funds? i tot the funds collected must be in a trust account as BP is regulated by BNM
raizil
post Jul 10 2019, 12:07 PM

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QUOTE(frozz@holic @ Jul 10 2019, 09:47 AM)
» Click to show Spoiler - click again to hide... «


sad to hear about your case but I second this, it's really a very bad support method, loss connection, when minimizing the app or returning to view other things on the app will trigger this problem.
I remember my case telling the same story 5-6 times just to ask a very simple question due to the reason above.
something has to be done to the chat support like maybe a pop up chat or able to minimize to a window (like google maps) while allowing us to browse the app or use the phone instead of waiting inside the chat, imagine you are in queue of >5 people.
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yah. I just want to make sure someone is acknowledging the issue.
I understand the money is not really burnt at the same exact moment but there's nobody competent I can reach to.
Imagine if this happens overseas.


#Victor
post Jul 10 2019, 12:17 PM

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QUOTE(raizil @ Jul 10 2019, 12:07 PM)
yah. I just want to make sure someone is acknowledging the issue.
I understand the money is not really burnt at the same exact moment but there's nobody competent I can reach to.
Imagine if this happens overseas.
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btw if ur transaction already settled, u can file a dispute form.


Attached File(s)
Attached File  Dispute_form_bigpay.pdf ( 201.22k ) Number of downloads: 45
won931106
post Jul 10 2019, 01:23 PM

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QUOTE(talexeh @ Jul 10 2019, 09:23 AM)
They absorbs all the commission fee? Their only source of income is pretty much the RM6 withdrawal fee.
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not really. when u spend with BP i think they do have charges on merchant which would lower down some of their cost

QUOTE(avinlim @ Jul 10 2019, 09:35 AM)
They earn merchant fees (if any)...Dunno how they get on hold on that business when just keep giving out money like boost.  rclxms.gif  rclxms.gif  rclxms.gif
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most e-wallet or all were burning money right now

QUOTE(tohff7 @ Jul 10 2019, 10:10 AM)
It's all about big data. Just like why Grab/Uber is also burning money to subsidise your ride.

Boost and BigPay end-game is about the same - Micro-credit lending
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yup..... spending behavior and some other information which they could use for analysis or sell to those advertiser for profit

QUOTE
Do you even know what 'cash flow' is? Hint, the word 'flow'.

And a financial business is not like a business to 'roll' cash flow. They can't suka2 use the money to loan out or invest.

Definitely loss making since inception. Like almost all tech/startup type companies.
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QUOTE
how do u know they are able to use the users funds? i tot the funds collected must be in a trust account as BP is regulated by BNM
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this depend on the rule and regulation BNM set for e-wallet company. like bank, there were actually taking our money to loan to others

QUOTE(tan_aniki @ Jul 10 2019, 10:13 AM)
nowadays, they don't care about profit/lost, the most important thing is to build up the value of the brand, then sell off
*
ya, branding




talexeh
post Jul 10 2019, 01:33 PM

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QUOTE(won931106 @ Jul 10 2019, 01:23 PM)
not really. when u spend with BP i think they do have charges on merchant which would lower down some of their cost
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That charge comes from MasterCard, not BP.

QUOTE(won931106 @ Jul 10 2019, 01:23 PM)
this depend on the rule and regulation BNM set for e-wallet company. like bank, there were actually taking our money to loan to others
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No, they can't do that unless they're cooking the books.
soules83
post Jul 10 2019, 02:03 PM

Hohoho I dunno
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QUOTE(#Victor @ Jul 10 2019, 11:54 AM)
how do u know they are able to use the users funds? i tot the funds collected must be in a trust account as BP is regulated by BNM
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+1, most likely this will be the case.
lbh
post Jul 10 2019, 02:11 PM

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QUOTE(talexeh @ Jul 10 2019, 01:33 PM)
That charge comes from MasterCard, not BP.
No, they can't do that unless they're cooking the books.
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If that is the case. Wonder where does bank get all the money to loan to others ? I thought that is the way how banking work. Money to earn money.
kaiserreich
post Jul 10 2019, 02:41 PM

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QUOTE(lbh @ Jul 10 2019, 02:11 PM)
If that is the case. Wonder where does bank get all the money to loan to others ? I thought that is the way how banking work. Money to earn money.
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ewallet apps are not banks.
That's why there is a separate digital banking license for this.
talexeh
post Jul 10 2019, 03:06 PM

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QUOTE(lbh @ Jul 10 2019, 02:11 PM)
If that is the case. Wonder where does bank get all the money to loan to others ? I thought that is the way how banking work. Money to earn money.
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You assumed that banks & e-money providers are the same; they're not.
laymank
post Jul 10 2019, 03:39 PM

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QUOTE(lbh @ Jul 10 2019, 02:11 PM)
If that is the case. Wonder where does bank get all the money to loan to others ? I thought that is the way how banking work. Money to earn money.
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https://www.quora.com/How-do-companies-of-m...llet-earn-money
MR_alien
post Jul 10 2019, 04:03 PM

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anyone here have used the "merchatrade money visa prepaid card"
that has the functionality to lock in exchange rate and multi currency wallet?

vs bigpay, which one is better?
lbh
post Jul 10 2019, 04:04 PM

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QUOTE(talexeh @ Jul 10 2019, 03:06 PM)
You assumed that banks & e-money providers are the same; they're not.
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I asked this because i saw your reply on below . So you mean bank can not take our money to loan to others ??


this depend on the rule and regulation BNM set for e-wallet company. like bank, there were actually taking our money to loan to others

-- No, they can't do that unless they're cooking the books.
kaiserreich
post Jul 10 2019, 04:19 PM

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QUOTE(MR_alien @ Jul 10 2019, 04:03 PM)
anyone here have used the "merchatrade money visa prepaid card"
that has the functionality to lock in exchange rate and multi currency wallet?

vs bigpay, which one is better?
*
There's a thread for that
https://forum.lowyat.net/topic/4766860

Merchant trade
Pros
1. Free withdrawal at merchantmoney
2. RM1 withdrawal at ATM
3. Wechat treats it as Debit Card. So you can get free transfer to Banks via Wechat
4. On and Off promotions. On 11-11 last year, I spend Rm500 at taobao and got Rm100 back. This was on top of all the promotions in the taobao website. A similar promotion happened on 12-12 as well. In total I got almost RM200 cashback for Rm1000ish spending
5. There were some groceries shopping promo, and hotel/travel booking promos giving 10-20%
6. You can get the MCC code instantly
7. You can buy Forex (i do not have this feature activated)

Cons
1. They charge Rm10 or something as issuing fee, and there's an annual fee of RM8 that is waived the first year.
2. No CC reload
3. Took 1 month to process Taobao refund via Revpay, and they manage to screw it up twice by refunding someone else's transaction. I guess their process is less automated. This was in January.


There are a bunch of features that I do not have the chance of trying, such as eRemit, eForex, etc.

This post has been edited by kaiserreich: Jul 10 2019, 04:20 PM
MR_alien
post Jul 10 2019, 04:35 PM

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QUOTE(kaiserreich @ Jul 10 2019, 04:19 PM)
There's a thread for that
https://forum.lowyat.net/topic/4766860

Merchant trade
Pros
1. Free withdrawal at merchantmoney
2. RM1 withdrawal at ATM
3. Wechat treats it as Debit Card. So you can get free transfer to Banks via Wechat
4. On and Off promotions. On 11-11 last year, I spend Rm500 at taobao and got Rm100 back. This was on top of all the promotions in the taobao website. A similar promotion happened on 12-12 as well. In total I got almost RM200 cashback for Rm1000ish spending
5. There were some groceries shopping promo, and hotel/travel booking promos giving 10-20%
6. You can get the MCC code instantly
7. You can buy Forex (i do not have this feature activated)

Cons
1. They charge Rm10 or something as issuing fee, and there's an annual fee of RM8 that is waived the first year.
2. No CC reload
3. Took 1 month to process Taobao refund via Revpay, and they manage to screw it up twice by refunding someone else's transaction. I guess their process is less automated. This was in January.
There are a bunch of features that I do not have the chance of trying, such as eRemit, eForex, etc.
*
i'm actually attracted to it's forex aka multi currency wallet function
and the ability to lock in the exchange rate to avoid fluctuations
so asking whether anyone has used it and compared to BP

since they do offer a lower exchange rate for their card compared to counter rate

This post has been edited by MR_alien: Jul 10 2019, 04:36 PM
talexeh
post Jul 10 2019, 05:05 PM

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QUOTE(lbh @ Jul 10 2019, 04:04 PM)
I asked this because i saw your reply on below . So you mean bank can not take our money to loan to others ??
this depend on the rule and regulation BNM set for e-wallet company. like bank, there were actually taking our money to loan to others

-- No, they can't do that unless they're cooking the books.
*
The "they" I mentioned refer to the eWallet / e-money providers.
avinlim
post Jul 10 2019, 05:19 PM

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QUOTE(lbh @ Jul 10 2019, 04:04 PM)
I asked this because i saw your reply on below . So you mean bank can not take our money to loan to others ??
this depend on the rule and regulation BNM set for e-wallet company. like bank, there were actually taking our money to loan to others

-- No, they can't do that unless they're cooking the books.
*
Well, the bank could do that. Assuming bank has "infinity" pool of fund.

-----------------------------------------------------------------------------

• HLB@UEP Subang Jaya branch at Taipan USJ 10

Just now tested at this branch. Not able to take 4k.

Total got 3 atm there. center one is pure atm. beside two is atm+CDM. tested left and center 4k, no luck. cry.gif cry.gif

This post has been edited by avinlim: Jul 10 2019, 06:46 PM
avinlim
post Jul 10 2019, 06:45 PM

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-deleted-

This post has been edited by avinlim: Jul 10 2019, 06:47 PM
Rudd
post Jul 11 2019, 08:49 AM

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QUOTE(cybpsych @ Jul 7 2019, 08:29 PM)
rm1 is preauth amount. not actual charge.

up to 7 days to release (shown as strikethrough in bigpay app)
*
Noted. Thank you for info.

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