QUOTE(Duckies @ Jan 8 2021, 03:56 PM)
Hi all, just want to share my experience after owning the car for almost 3 years.
The car is great. Good NVH, comfort and driving experience. Nothing to shout out about fuel economy but hey it's a 2.0 SUV car so can't expect very good fuel economy.
Feature wise I am also quite satisfied. Safety features, interior and exterior look is all superb.
Now, here's the bad part of the car. Minor issues everywhere. The common ones are the lower front bush, lower front arm, engine mounting and side mirrors. I've changed all of these parts within 3 years of owning the car. Side mirrors itself I've claimed warranty for 3 times. Yes, you did not see it wrong. It's freaking 3 times. First time on the left side, second time on the right side and third time on the left side again. The side mirrors just can't close properly.
There are also some minor rattling sounds in the front part of the car coming from dashboard or doors or anywhere. I just recently dissemble the front driver car door myself to fix the rattling sound. It was due to some loose panel and cables.
However, the consolation of these problems is that service center honors the warranty and they are quick to fix or replace these parts. Kudos to them.
MY lower front arm bush changed within months, i heard the creaking much earlier but ignored for a while. Now my right side mirror is acting up, intermittently cant close. And that annoying clicking/rattle sound from the dashboard, i think i fixed that 3 times already within months of owning the car. It's usually ok a week or two then you start to hear those sounds again

but like you said, so far Mazda is ok in claiming warranty, usually quite fast and fuss free.
NVH i felt the tyre/road noise is quite loud esp on rougher roads, always been a mazda issue. My wife's previous mazda 3 also had the same road/tyre noise issue.