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Add supplementary line for Maxis postpaid
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TSms6309
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 Jul 19 2018, 01:08 PM, updated 8y ago
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Getting Started
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Hi Maxis,
Hope you can help to answer.
I have existing Maxis postpaid line and Hotlink prepaid.
However, I forgot to reload my Hotlink prepaid and it is expired. I called Maxis customer service on how to retain that number but they requested me to subscribe to RM98 Maxis One plan.
Question.
May I open another supplementary line using my old Hotlink number under my existing Maxis postpaid line?
I understood that I no longer able to reactivate expired prepaid number but also not want to subscribe to RM98 postpaid.
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TSms6309
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Jul 19 2018, 01:19 PM
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Getting Started
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QUOTE(erry- @ Jul 19 2018, 01:13 PM) i'm not maxis staff but afaik the answer is no. maxis want u to commit rm98 per month for (usually) min 6 months, before u can convert it back to prepaid or change it to supp line rm48. if u dont want to subscribe for rm98 then is like bye-bye to that number ~ Thank you for your reply. As that number is with me for >10 years, it is important to me. However, I don't need the package that comes with RM98. Hope there is someone that can help. |
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TSms6309
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Aug 6 2018, 04:23 PM
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Getting Started
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QUOTE(kapalterbang_737 @ Aug 4 2018, 10:08 PM) Hi, i just went through the process and had to subscribe to 98 maxis one plan for now.. PM you |
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