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Add supplementary line for Maxis postpaid
TSms6309
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Jul 19 2018, 01:08 PM, updated 6y ago
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Getting Started
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Hi Maxis, Hope you can help to answer. I have existing Maxis postpaid line and Hotlink prepaid. However, I forgot to reload my Hotlink prepaid and it is expired. I called Maxis customer service on how to retain that number but they requested me to subscribe to RM98 Maxis One plan.
Question. May I open another supplementary line using my old Hotlink number under my existing Maxis postpaid line? I understood that I no longer able to reactivate expired prepaid number but also not want to subscribe to RM98 postpaid.
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erry-
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Jul 19 2018, 01:13 PM
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i'm not maxis staff but afaik the answer is no.
maxis want u to commit rm98 per month for (usually) min 6 months, before u can convert it back to prepaid or change it to supp line rm48.
if u dont want to subscribe for rm98 then is like bye-bye to that number ~
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TSms6309
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Jul 19 2018, 01:19 PM
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Getting Started
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QUOTE(erry- @ Jul 19 2018, 01:13 PM) i'm not maxis staff but afaik the answer is no. maxis want u to commit rm98 per month for (usually) min 6 months, before u can convert it back to prepaid or change it to supp line rm48. if u dont want to subscribe for rm98 then is like bye-bye to that number ~ Thank you for your reply. As that number is with me for >10 years, it is important to me. However, I don't need the package that comes with RM98. Hope there is someone that can help.
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erry-
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Jul 19 2018, 01:21 PM
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seems like u have no other choice than rm98 coz my sis in law also like that last time (2016) end up till now still on maxis postpaid but upgrade to rm128 This post has been edited by erry-: Jul 19 2018, 01:21 PM
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Maxis
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Jul 20 2018, 04:03 PM
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QUOTE(ms6309 @ Jul 19 2018, 01:08 PM) Hi Maxis, Hope you can help to answer. I have existing Maxis postpaid line and Hotlink prepaid. However, I forgot to reload my Hotlink prepaid and it is expired. I called Maxis customer service on how to retain that number but they requested me to subscribe to RM98 Maxis One plan. Question. May I open another supplementary line using my old Hotlink number under my existing Maxis postpaid line? I understood that I no longer able to reactivate expired prepaid number but also not want to subscribe to RM98 postpaid. --PMed--
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kapalterbang_737
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Aug 4 2018, 10:08 PM
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QUOTE(ms6309 @ Jul 19 2018, 01:19 PM) Thank you for your reply. As that number is with me for >10 years, it is important to me. However, I don't need the package that comes with RM98. Hope there is someone that can help. Hi, i just went through the process and had to subscribe to 98 maxis one plan for now..
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TSms6309
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Aug 6 2018, 04:23 PM
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Getting Started
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QUOTE(kapalterbang_737 @ Aug 4 2018, 10:08 PM) Hi, i just went through the process and had to subscribe to 98 maxis one plan for now.. PM you
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A1700
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Aug 29 2018, 08:00 PM
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Getting Started
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since like not many option for supplementary line for Maxis.
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