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 Unable to connect to PSN, Error NP-40831-6

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mazaziman
post Aug 7 2018, 11:03 AM

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Junior Member
385 posts

Joined: Dec 2004
From: Lighthalzen


QUOTE(darosha @ Jul 18 2018, 07:51 PM)
the same la i cant get into psn store
internet is fast
checking at testing all pass
but cannot enter ps store
netflix also cannot
suddenly all cannot today
*
sorry to revive this thread again. i'm facing exactly same problem. easiest solution is to restart the router. however the problem came back the next day. having to restart your router everyday before you trying to play ps4 is really annoying. i'm having this issue for 2 months already. and already try new router and still did not fix this problem.
mazaziman
post Aug 9 2018, 08:22 PM

Casual
***
Junior Member
385 posts

Joined: Dec 2004
From: Lighthalzen


QUOTE(darosha @ Aug 7 2018, 11:39 AM)
ask unifi to restart your router from their side maybe
that works for me
*
didnt work. already call unifi, they reset port. 2 days after the issue came back. so, one of my friend advice me to change MTU setting in ps4. change from auto to custom, 1480. he said a lot of his friends have this issue and it seems to be working. i am yet to try it. i'll be back and update u if it works.

 

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