How is TNB able to get away with this ? 
Jul 18 2018, 12:31 AM
QUOTE(jfleong @ Jul 17 2018, 11:53 PM)
Why 15454 ? Why cannot have a normal phone number ? Easier to remember but most (if not all) telcos consider this special number so higher charge. Why can't have 15454 and another normal number as alternative?
For example 03 CALL TNB (2255862) or 03 TNB HELP (8624357)
Yes, use landline call this number is normal rate , but during electric outage how to call using landline ? Are there landline phones that is powered by battery ? Do I need to buy one just so I can call them at normal rate during power outage ?
TNB Careline 15454For example 03 CALL TNB (2255862) or 03 TNB HELP (8624357)
Yes, use landline call this number is normal rate , but during electric outage how to call using landline ? Are there landline phones that is powered by battery ? Do I need to buy one just so I can call them at normal rate during power outage ?
Tenaga Nasional Berhad (TNB) has established a Call Management Centre (CMC), offering one-stop communication to respond to outage management during breakdowns.
Just dial or SMS 15454 anywhere in Peninsula Malaysia and where there is mobile coverage at the cost of a local call for voice calls, and toll-free for SMS. It’s easy and effective.
SMS
The 15454 SMS Service enables customers to report breakdowns and faulty street lights. The service is available for Celcom, Digi and Maxis mobile phone subscribers.
To submit your report, just follow the 3 simple steps!
Registration
Type REG or DFTR
Send to 15454
Follow the simple instructions
To report a power outage at your registered premise or at another location
Type BD
Send to 15454
Follow the simple instructions
To report on a faulty street lighting
Type L
Send to 15454
Follow the simple instructions
Charges
Fixed line calls will be charged as local calls
Cell phone calls are subject to charges by service providers
SMS’ are free
TS Please use SMS its free.
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