If they refuse to acknowledge the problem then go to this provided you have all the relevant document
https://ttpm.kpdnkk.gov.my/portal/home or
https://www.mavcom.my/en/home/
This post has been edited by I'm V-Kool: Jul 10 2018, 07:34 PM
Airasia charge me double
Jul 10 2018, 07:33 PM
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