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 Honda Malaysia Serious Quality Issue (CKD), Join the fight!Update! Japanese r comin!

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michael9413
post Oct 15 2009, 02:16 PM

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for me non honda user... i wonder y City still selling at the same price with Vios although they are taxed lesser... hmmm....
but all cars have problem during delivery but i couldn't expect a list of 20 more item is problematic...
michael9413
post Apr 16 2010, 10:48 AM

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it is a know issue for most of Honda cars that their suspension system always make noise after some time... change to bushing will solve that but if absorber issue then i think change to 3rd Party better...
michael9413
post Jun 20 2010, 05:53 AM

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frens u can't complaint much for honda coz as per some good source, Honda organisation sucks compare to Toyota.... 1stly all of the SC and Sales Branch as claimed is all Franchised, it is not official from Honda Malaysia... Honda Malaysia is just an office and they monitor the SC and Sales office only and they are not the party that import spare parts for Honda... so all the spare parts reseller is not official stockist for Honda, so no official channel of the parts to ensure it is genuine...
there is a few case that my source has detected fake/imitation parts on Honda cars which the owner claimed they service at SC all the time (Accord, Civic...), after they compare the parts on their car and parts from Honda (Ori) they only found out that they have been using imitation parts at their cars and those parts that give them problem...
FYI Honda Malaysia staff only audit branches or franchise from time to time but the staff is not trained to detect imitation product... but also hard to detect coz Honda certain parts is come without boxes and it is not clearly labeled by Hologram or Certain special features on the Ori... even the SC themselves sometime does not know which is which...

So all i can say is good luck smile.gif

* Although i'm a Toyota owner but i don intend to give false report as this is the fact that i heard from a fren whom did a lot of project for big SC setup, make is Benz, BMW, VW and others also smile.gif
michael9413
post Jun 21 2010, 08:57 AM

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QUOTE(deeplyheartbroken @ Jun 20 2010, 09:03 AM)
For Toyota yes most 3S (or 4S) centre owned by UMW Toyota but they have 1S (sales) dealers too that are not owned by UMW Toyota. By the way, UMW Toyota itself is not Toyota Malaysia, if you know what I mean.
*
well i know but the parts that we get is officially available but there is no official source from Honda for spare parts distribution... if you know what i mean, if not i make it clearer... there is probability of getting imitation Honda Spare Parts even though i go to SC, but Toyota got official source and they have stockist while Honda is all reseller (like normal spare parts shop)...

now Toyota 3S center also have franchised la... look at Toyotsu, example of the 3S center... and a lot others also... they did not own by either UWM or Toyota but Toyota did monitor the progress and complaints... and according to reliable source their staff is more knowledgeable in their cars and parts than Honda Malaysia staff, so when you get audit it is easier to go thru a more experience/knowledgeable ppl or ppl that know a lil bit only...


that is my single cents... cheers

 

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