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 Honda Malaysia Serious Quality Issue (CKD), Join the fight!Update! Japanese r comin!

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lokgotz
post May 23 2007, 05:37 PM

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Joined: Jan 2003
From: In front of my computer


I've had problems with Honda as well....Last time it was still under Kah Motor...

My dad bought a Honda Civic 1.6 Vtec in 1996. We went to the showroom to collect the car. When the car came, it turned ot to be manual(we ordered auto). Nevermind, the Sales Rep offered to bring us to the place where the issue out cars(dunno what place, forgot), there we saw the car that is supposed to be ours(matching coulour, engine codes, chasis number), and it was in horrendous condition...

Dust everywhere, rims dirty, it wasn't a new car at all! The driverside back door panel has the body colour paint over it, (that means they didn't dismantel the door panel before painting, they just painted the paint over it).So my dad complained that he wanted a NEW car, not some car that has been outside for ages....

After much negotiation, the sales rep offered free tinting and some other free stuff. So my dad accepted.

The car was alright. We took the car for it's first 1000km service. The service went quite ok, i think.

When we took the car back, a bird poopped on the mirrow, so we used to sprinkler and clean the poo with the wiper. A few drop of water from the sprinkler fell on the bonnet(normal lah), and to our surprise, there were smoke comming out from the "water" on the bonnet. We stopped the car by the side, and checked, it was some kinda chemical reaction with the metal bonnet, and the sprinkler sprayed the water up till the roof of the car and a bit on the boot. The car's roof was all ruined with the "water".

We took it back to Honda, complained KAU KAU....then they checked out and out out that their service people mistakenly put some kinda chemical into the water sprinkler compartment.

My dad demanded a new car, Kah Motor refused but said that they will replace the bonnet,boot and repaint the roof.

My dad consulted a lawyer after that.

After that, all i know is that we got a new car with new registration and we had a temporary car from Kah Motor to use during the process. The new car didn't do quite well either, damn a lot of parts broke down in less than 3 years.

Since then, my dad never buys a Honda car.

BTW, this happed in 1996-1997, about 10 years back. The Civic was sold to get an Altis, which is way better than the Civic.

 

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