QUOTE(michael9413 @ Jun 20 2010, 05:53 AM)
frens u can't complaint much for honda coz as per some good source, Honda organisation sucks compare to Toyota.... 1stly all of the SC and Sales Branch as claimed is all Franchised, it is not official from Honda Malaysia... Honda Malaysia is just an office and they monitor the SC and Sales office only and they are not the party that import spare parts for Honda... so all the spare parts reseller is not official stockist for Honda, so no official channel of the parts to ensure it is genuine...
there is a few case that my source has detected fake/imitation parts on Honda cars which the owner claimed they service at SC all the time (Accord, Civic...), after they compare the parts on their car and parts from Honda (Ori) they only found out that they have been using imitation parts at their cars and those parts that give them problem...
FYI Honda Malaysia staff only audit branches or franchise from time to time but the staff is not trained to detect imitation product... but also hard to detect coz Honda certain parts is come without boxes and it is not clearly labeled by Hologram or Certain special features on the Ori... even the SC themselves sometime does not know which is which...
So all i can say is good luck
* Although i'm a Toyota owner but i don intend to give false report as this is the fact that i heard from a fren whom did a lot of project for big SC setup, make is Benz, BMW, VW and others also
For Toyota yes most 3S (or 4S) centre owned by UMW Toyota but they have 1S (sales) dealers too that are not owned by UMW Toyota. By the way, UMW Toyota itself is not Toyota Malaysia, if you know what I mean.there is a few case that my source has detected fake/imitation parts on Honda cars which the owner claimed they service at SC all the time (Accord, Civic...), after they compare the parts on their car and parts from Honda (Ori) they only found out that they have been using imitation parts at their cars and those parts that give them problem...
FYI Honda Malaysia staff only audit branches or franchise from time to time but the staff is not trained to detect imitation product... but also hard to detect coz Honda certain parts is come without boxes and it is not clearly labeled by Hologram or Certain special features on the Ori... even the SC themselves sometime does not know which is which...
So all i can say is good luck
* Although i'm a Toyota owner but i don intend to give false report as this is the fact that i heard from a fren whom did a lot of project for big SC setup, make is Benz, BMW, VW and others also
Jun 20 2010, 09:03 AM

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