honda part reli lousy.i jz change my rear absorber for civic-new gen. last year on november.today i went for my car services found out the absorber is leaking.when that time change, one of the advisor say is warranty 6mths but din mention is 10k mileage.i jz drove 17k.they not allowed me to claims and hv to buy new parts which cost rm600++ for both rear absorber.honda genuine absorber oni last 6mths ?i suspect they used 2nd hand goods !!

Which service center did you went to? This is not right. My civic-new gen is 2.5 years old and close to 90k mileage. And i have the same issue whereby my rear absorber is leaking and they claim warranty and have it replace at 0 cost. I think something very fishy going on with the service center you went. Can share with the rest of the user where you service your car ar?

my car edi 3yrs..changed absorber last year nov..i do the service centre at ampang ulu klang..jz very wondering how come genuine part so fast condemm..i asked the technician they said biasalah jalan malaysia.i told him ur answer is super ridiculios

tat y car marker avoid malaysia..cheap labour? no.. cheap product? no.. giv quality material make cheap material.. faceplam.

Branded..yes..Price..yes high..Quality..no!!..feels disapointed...

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Added on April 15, 2010, 11:59 amluckily today they kol me 4 the replacement..but stil wondering y honda absorber so lousy 1 ?

This post has been edited by lumutafuka: Apr 15 2010, 11:59 AM

I dun think the issue relates to all absorbers..maybe so happen yours is a manufacturing defect that happens once in 10k parts that they manufacture haha.

On the other hand I just got the City earlier this year and my rear suspension is making some knocking noise...hmmm

Is it a noise that appears when going over rough roads, but it doesn't make noise when going over road bump? Kind of like a very low pitch knock noise?

it is a know issue for most of Honda cars that their suspension system always make noise after some time... change to bushing will solve that but if absorber issue then i think change to 3rd Party better...

guys,
my accord2.0 reached 4year, the alternator kaput already,cost me about rm1.5k...the mechanic told me the honda parts no quality coz made by malaysian vendors.my previous wira use for 10 years no alternator problem but honda....

sue them 999....make them buckle up

most of the parts for honda is either oem from thailand or malaysia right? as far as i know most of the time they don't really have QC check on it.. they can just pay to get the QC check done without checking it.. thats what i heard only.. not sure whether is it true a not..

just my 2 cents

frens u can't complaint much for honda coz as per some good source, Honda organisation sucks compare to Toyota.... 1stly all of the SC and Sales Branch as claimed is all Franchised, it is not official from Honda Malaysia... Honda Malaysia is just an office and they monitor the SC and Sales office only and they are not the party that import spare parts for Honda... so all the spare parts reseller is not official stockist for Honda, so no official channel of the parts to ensure it is genuine...
there is a few case that my source has detected fake/imitation parts on Honda cars which the owner claimed they service at SC all the time (Accord, Civic...), after they compare the parts on their car and parts from Honda (Ori) they only found out that they have been using imitation parts at their cars and those parts that give them problem...
FYI Honda Malaysia staff only audit branches or franchise from time to time but the staff is not trained to detect imitation product... but also hard to detect coz Honda certain parts is come without boxes and it is not clearly labeled by Hologram or Certain special features on the Ori... even the SC themselves sometime does not know which is which...

So all i can say is good luck

* Although i'm a Toyota owner but i don intend to give false report as this is the fact that i heard from a fren whom did a lot of project for big SC setup, make is Benz, BMW, VW and others also

For Toyota yes most 3S (or 4S) centre owned by UMW Toyota but they have 1S (sales) dealers too that are not owned by UMW Toyota. By the way, UMW Toyota itself is not Toyota Malaysia, if you know what I mean.

Very true...I have also been reading about complaints regarding Toyota SC's and it's scary.

I guess it's Bolehland attitude la. We still have a long way to go when it comes to Customer Satisfaction and PR. Just take the example of cab drivers of say, Japan and compare with our taxi drivers. Heaven and hell, man. But of course I'm not condemning all taxi drivers la.

hope honda can improve their quality built, else ppl will switch to incoming korean hyundai and kia lolz

but who can confirm naza will give better service? LOL...

well i know but the parts that we get is officially available but there is no official source from Honda for spare parts distribution... if you know what i mean, if not i make it clearer... there is probability of getting imitation Honda Spare Parts even though i go to SC, but Toyota got official source and they have stockist while Honda is all reseller (like normal spare parts shop)...

now Toyota 3S center also have franchised la... look at Toyotsu, example of the 3S center... and a lot others also... they did not own by either UWM or Toyota but Toyota did monitor the progress and complaints... and according to reliable source their staff is more knowledgeable in their cars and parts than Honda Malaysia staff, so when you get audit it is easier to go thru a more experience/knowledgeable ppl or ppl that know a lil bit only...


that is my single cents... cheers

We had just purchase a new Honda accord for RM180k+ and just drove for about 400km we encounter the same problem as the topic starter which is the rattle snake sound from the front of the car and i also believed it is coming from their breaks..

We had tried to contact to Honda Malaysia but they had refuse to negotiate the terms with us.

https://www.facebook.com/album.php?aid=478669&id=601940004

The contact that i had tried to search my self because Honda said they don't have email.

toru.takahashi@honda.net.my, monique.low.tt@honda.net.my, Info@honda.com, info@honda.net.my, seacare@honda.net.my, seacare@honda.com, support@honda.com, support@honda.net.my, machonda@mofaz.com, hondaservice@mofaz.com, info@honda.co.uk, withdreams@honda.net.my

Now the car is left parked at home because non of us would want to risk our life with it.

Malaysian like Honda very much, some even think they drive Honda is equal to those driving Merz and BMW, what a ridiculous thinking! My first car was a Honda Civic in 1998 and this will also my Honda. Honda is suck for me!

My honda city(2010) was broken into thru tempering of the locks. had to change them. After sending it to tenaga setia to change them, i saw that the locks were scratched badly when its supposed to be new, keyhole was full of scratches. complained to the manager and he said that it was normal. i challenged him that none of the showroom cars would have so many scratches either. he agreed to change but had no parts so have to come back another day. The second time i went , i made sure i want to see the parts, he showed me a lock which wasnt the same size. i said what is this he said " its the civic lock, can use for city" What?? i disagreed and requested the change it to the city's lock. he said no stock so i had to come back another time! I asked them where they got their parts from, the man said " toing nam" but immediately changed when i asked where that is. i googled and found out its a second grade parts distributor! And yes, all Honda services centres are NOT CENTRALISED. One can charge RM1200 when another place charge RM400.

anyone has the CEO's email? This is so sad, can afford these cars but suffer proton standards!!