Please pm me too.. my money stuck there for about 3 months..

Yes.. until now still no payment for seller. damn 11street.Better report to MCMC and Kpdnkk

Please tell us how to get refund and which related department should we refer to..

I. am a seller..

I receive email from cimb 3 days ago.. they said celcom aka 11 street is request transferring fund for my October sales. But till now no fund transferred to my account yet. Hope there will be something positive and 11 street pay back seller money.

Dear Sir / Madam,

We are pleased to inform you that a request to transfer MYR xxxx into your account has been submitted to CIMB Bank for processing. Kindly refer to the Payment Advice (if any) attached to this auto-generated email.

Please refer to the payment details below:

Date/Time : 23-Feb-2019 08:23:05
Reference No. : 2019xx22xxxxxxxx
Transaction Type : Bulk Payment
From Account Name : CELCOM PLANET SDN BHD (PAYABLES)
To Account : ********xxx
Amount : MYR xxxx
Recipient Reference : 00xxx
Other Payment Details :
Remark :
Status : Success

If you have any queries, you may contact us at 1-300-888-828 during office hours from 9am to 6pm (Monday to Friday)

This post has been edited by eureka9092000: Feb 25 2019, 09:20 AM

Receive my payment from October Sales yesterday and I ask in facebook when I will receive the rest.

"Hi, thank you for your reply
Settlement for month November and December, will be done latest by 6th March,2019.
Once done, it will take within 7 working days to reflect. Your patience is highly appreciated, is there anything else we can assist you? Thank you"

Receive anothers email for fund transaction.. Look like they start giving back settlement fund for seller. I will never sell on this platform anymore.. Very bad.